Kerwin LaRocque | Page 72

My experience with Sport Mazda, Kerwin and staff was professional, honest, respectful and courteous. Kerwin made every effort to satisfy my need to put my daughter in a brand new Mazda3 Sport at a grea professional, honest, respectful and courteous. Kerwin made every effort to satisfy my need to put my daughter in a brand new Mazda3 Sport at a great price and no pressure. Kerwin took time to find the car, negotiate the price and follow up with every detail. His customer service skills, personality and integrity are exceptional. Although I spoke to other dealers and sales professionals in my search for this car, I only felt comfortable and only wanted to purchase the car from Kerwin. I highly recommend him if you are interested in a new/used car purchase. I know that should the need arise in the near future I will only choose to deal with Kerwin again. More

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Friendly, great service. We ended up coming in later in the day, but they were willing to stay late to get everything done and to give us a hands-on instruction with the car. Would definitely recommend! the day, but they were willing to stay late to get everything done and to give us a hands-on instruction with the car. Would definitely recommend! More

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This was the best experience I have ever had in buying a vehicle. My first communication was with Norm over the phone in response to my inquiry via internet. What a pleasant voice! At no time was Norm pushy vehicle. My first communication was with Norm over the phone in response to my inquiry via internet. What a pleasant voice! At no time was Norm pushy. I made the appointment to see the vehicle that same day and he explained that Kerwin was going to be assisting me. But by the time I got there, Kerwin was with another customer and Norm took over. Kerwin was so apologetic for not being able to help me. Norm could not have been a better salesman! Many should take classes from him! So friendly, immediately asking what I was looking for and taking the time with me. Norm was able to get me the best deal, much better than I ever expected. I simply love my new 2013 CX-5, in the color that I wanted - RED! Simply gorgeous! Norm explained everything about my new car and what to expect next. I definitively would and will recommend Sport Mazda, Norm and Kerwin! If anyone is interested in a Mazda, this is the place to go! Thanks again, Norm!!! More

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I appreciated how eveident it was that they tried to make this experience a good one. I dreaded looking for a car and it has it's ups and downs as part of the process but it was evident that they worked hard this experience a good one. I dreaded looking for a car and it has it's ups and downs as part of the process but it was evident that they worked hard to make it as turn key as possible while still being personable and sensitive/attentive. More

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My overall experience was GREAT…. Beth was extremely knowledgeable and was a great help in assisting me make the best choice suitable for me and my girls. Beth and Kerwin were awesome, very courteous a knowledgeable and was a great help in assisting me make the best choice suitable for me and my girls. Beth and Kerwin were awesome, very courteous and helpful Sport Mazda has an excellent team of trained and experienced professionals. Thank you Beth ... We LOVE our MAZDA More

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The staff at Sport Mazda is top of the line. I have done business at this location since 2005 and have never had a bad experience. During my latest service visit, Donnie and Sean went above a beyond the cal business at this location since 2005 and have never had a bad experience. During my latest service visit, Donnie and Sean went above a beyond the call of duty to ensure I was taken care of as a valued customer. All those selected/listed above not only provide a service, but also understand what it means to provide "customer service". Being a manager in Hospitality, I always say that if you don't have the right staff, you don't have anything. Please make sure this survey reaches Jay Mealy's desk. See you next time.....thanks! More

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I was very disappointed with this dealership, the sales person that was helping me was not very knowledgeable in a lot of areas and sometimes absent minded on previous conversations. He also was not trustw person that was helping me was not very knowledgeable in a lot of areas and sometimes absent minded on previous conversations. He also was not trustworthy because he was holding back to much information and just could not give me honest answers on my questions. I would not recommend this dealership, they play to many games and don't take their customers serious. More

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I gave them a hard time .. but Kerwin was awesome. Patient and very helpful. Showed me many options.. but, in the end, he knew what a really wanted. Gran touring turbo cx -7.. Thank you. Patient and very helpful. Showed me many options.. but, in the end, he knew what a really wanted. Gran touring turbo cx -7.. Thank you. More

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I worked with Victor for a couple of months. He went above and beyond to do everything for me. When I went into the dealership, Victor wasn't there and I worked with Kerwin. Kerwin did an excellent jo above and beyond to do everything for me. When I went into the dealership, Victor wasn't there and I worked with Kerwin. Kerwin did an excellent job helping me out and I went home with a 2012 Mazda 3. Michael Ross did a great job with the financing end. I would recommend this dealership to anyone looking for a new car. More

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I Was not planning on buying A car on Tuesday night 3/27/12, much less two cars!! I was dropping my daughter off to pick up her vehicle from the Service department, but it had already closed. She went 3/27/12, much less two cars!! I was dropping my daughter off to pick up her vehicle from the Service department, but it had already closed. She went into the Sales office to get her keys and met Kerwin Laroque and a friendly conversation started. Kerwin offered a test-drive in a 2012 Mazda 3 and so it began... The Dealership was supposed to close at 8:00pm, but Kerwin, Rey Almonte, Michael Ross and Dan stayed while we continued to talk. And during negotiations I happened to see the brand new 2013 CX -5. We decided to take that for test drive as well. Before I knew it, it was well past 9:30 and we were discussing the possibility of both cars. However, I couldn't decide on the color and because it was dark outside It was hard to tell, so the "guys" started moving tables and chairs and drove a car into the Showroom just so I could see better. Suffice to say I ended up buying both cars (1 for me, 1 for my daughter) and we all left at midnight! The process was easy and friendly and without pressure. I truly appreciated the service and staying "open" long after the store was closed....and we Love our new cars!! Thank you! More

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