Troy Ross
Troy Ross at Clay Cooley Mitsubishi

Troy Ross

Sales Consultant

Clay Cooley Mitsubishi

1500 Interstate 20 Frontage Rd
Arlington, TX 76018

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4.3
19 Reviews
4.3

19 Reviews

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19 Reviews of Troy Ross

May 23, 2026

Dealership Rating
Employee Rating

Had a great experience and ended up with a car I loved. All associates were professional, caring, and helpful! More

by shara.eggleston
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rodney koon

May 28, 2026

Clay Cooley Mitsubishi responded

"Thank you so much for sharing your positive experience! We are thrilled to hear that you love your new car and that our associates were able to provide exceptional service. We look forward to serving you again in the future!"

May 13, 2026

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Employee Rating

Salesman Troy Ross went above and beyond to meet my needs and get me the best offer. I would not have chosen this dealership if Troy had not taken the time to call and listen to my concerns and then take th More

by jmconnected13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 21, 2026

Clay Cooley Mitsubishi responded

Thank you for your kind words, we are thrilled to hear that Troy provided exceptional service and went above and beyond to meet your needs. At our dealership, we strive to provide a top-notch customer experience and we are grateful for Troy's dedication to doing just that. We hope to see you again soon!

April 13, 2026

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I love my Kia. Great experience. Friendly. Professional. Efficient. Best car buying experience in my recollection More

by mschmenk90
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 22, 2026

Clay Cooley Mitsubishi responded

We are thrilled to hear that you had such a positive car buying experience with us! Thank you for choosing Kia and for your glowing review. We truly appreciate your support and we hope you continue to enjoy your new car.

November 02, 2025

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Troy is AH-Mazing, every obstacle that came up with my credit/situation, during the process he kept knocking them down and was very successful in getting me to drive away with my new ride More

by a1neckles
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chuck Patel

Nov 04, 2025

Clay Cooley Mitsubishi responded

Thank you for your review! We are so happy to hear that Troy was able to help you overcome any challenges and get you into your new ride. We look forward to see you visit our service team for the first service...

October 21, 2025

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Internet pricing a bit misleading. they claim no dealer add ons ever, when in fact the sales price was higher due to included family guarantee policy. The final selling price however, More

by mbjk
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Finance Dept.- Daniel Cruz -- Five Stars.

Oct 24, 2025

Clay Cooley Mitsubishi responded

Thank you for your honest review! We apologize for any confusion regarding our pricing, but we are thrilled that you still found a great deal with us compared to other dealerships in the DFW and Houston areas. We pride ourselves on transparent and pressure-free sales, and we are glad that you experienced that during your transaction. Thank you for choosing our dealership, and we hope you're enjoying your newly purchased vehicle!

September 29, 2025

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Employee Rating

When I came to buy my car, I wasn’t fully confident about the process. Troy stood out with his excellent service, honesty, and transparency. He took the time to answer all of my questions and made sure I fel More

by vitorinomichelle85
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chuck Patel

Oct 03, 2025

Clay Cooley Mitsubishi responded

Thank you for choosing us for your car purchase, we are so glad you had an amazing experience with Troy! Our team strives to provide excellent service and transparency to all our customers. It's great to hear that your vehicle is running perfectly and we hope to see you again in the future for all your car needs. Thanks for the 5-star review!

September 14, 2025

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Employee Rating

I didn’t buy a car here so stop asking me about my experience because I will put negative review More

by ruby_reyna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

July 19, 2025

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Employee Rating

Ky was great! The management team and Ky did everything to get me into my new vehicle. I am so happy with it and highly recommend them. More

by aishah.calloway11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 22, 2025

Clay Cooley Mitsubishi responded

Hello Aishah, thank you for taking the time to write our sales team a 5-star review, we're glad to hear that the team was able to assist you in getting a new vehicle, we appreciate the recommendations and look forward to you visiting our service team in the near future for your vehicle services...

July 14, 2025

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Employee Rating

They make me have trouble with the second key of my truck I have to called them many times to get it, very bad experience with them. More

by elyvr77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Rodney koon

Jul 16, 2025

Clay Cooley Mitsubishi responded

We are sorry for the inconvenience, please contact our service department for further assistance regarding your second key...

July 06, 2025

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Employee Rating

It was great. They had great workers great cars. We liked all the help the we received More

by HSALCIDO2525
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Jul 10, 2025

Clay Cooley Mitsubishi responded

We appreciate the 5-star review, we're glad that you liked all the great help you received...

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