Ket Demoranville
Ket Demoranville at Clay Cooley Mitsubishi

Ket Demoranville

Service Director

Clay Cooley Mitsubishi

1500 Interstate 20 Frontage Rd
Arlington, TX 76018

4.8
62 Reviews
4.8

62 Reviews

Write a Review

Dealership Experience

4 yrs, 3 mos

Industry Experience

14 yrs

Languages Spoken

English English

62 Reviews of Ket Demoranville

October 19, 2025

Dealership Rating
Employee Rating

Clay Cooley Mitsibushi is a very average dealership - one that resists follow through with everything they promise and one that tried to increase the agreed upon price of the car in the finance department. " More

by canterbeary
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Rodney koon , "MO", Faisel

October 17, 2025

Dealership Rating
Employee Rating

Very good service, and extremely professional they treated me well and took great care of my car. I look forward to seeing them again. More

by Therevgrub
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 20, 2025

Clay Cooley Mitsubishi responded

Thanks for the 5-star review, we're thrilled to hear that you had a great experience with our service and team. We can't wait to see you and your car again! #customerlove #professionalism #customersatisfaction

October 11, 2025

Dealership Rating
Employee Rating

They helped me out so much! The guy Edgar was so kind and very sweet the entire process. I will be going back 🩷 More

by Ms.Jackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 15, 2025

Clay Cooley Mitsubishi responded

Thank you for your kind words, we are so happy that our team member Edgar was able to assist you and provide excellent service. We can't wait to have you back at our business!🌟 #customerappreciation #exceptionalservice

October 01, 2025

Dealership Rating
Employee Rating

Edgar was amazing n very helpful ok Tks to the Cooley team , it’s nice being there ok we love it More

by Peter.106230
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Soler, Jo Wren, Javier Perez , Edgar

Oct 05, 2025

Clay Cooley Mitsubishi responded

Hello Peter, thankyou for the 5-star review for Edgar and our service team, we appreciate your business...

September 29, 2025

Dealership Rating
Employee Rating

very friendly and prompt, and always keeps you informed during service or oil change while wsiting More

by rebharmel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 03, 2025

Clay Cooley Mitsubishi responded

We are thrilled to hear that you had a positive experience with us! We pride ourselves on our friendly and prompt service, and we're happy to keep you informed during oil changes. Thank you for choosing us!

August 29, 2025

Dealership Rating
Employee Rating

The service was superb and very thorough and the technician that serviced my vehicle was very informative and courteous More

by alexander.j.pimentel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Soler, Jo Wren, Javier Perez , Jesse Hernandez

Sep 02, 2025

Clay Cooley Mitsubishi responded

Hello Alexander, we're glad to hear that your service was thorough, thank you for the review we appreciate your business and look forward to your next visit...

August 25, 2025

Dealership Rating
Employee Rating

The wait was really long but the service was pretty good. Only thing I was disappointed in is that the Fort Worth location always does a really good job at cleaning my car and they always top the gas off. Th More

by Janettelillard3222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 27, 2025

Clay Cooley Mitsubishi responded

Hello Janette, thank you for the information regarding our competitors best practices as we look for other ways to improving our own process...

August 17, 2025

Dealership Rating
Employee Rating

Hello Very professional, polite and courteous staff. The building was very comfortable and I appreciate the complimentary water. More

by carl_singleton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 19, 2025

Clay Cooley Mitsubishi responded

Hello Carl, thank you for taking the time to write our service team a 5-tar review, it's great to hear that our staff was professional and courteous, we look forward to your next service visit...

August 16, 2025

Dealership Rating
Employee Rating

I wouldn’t go no other place but there they treat you like family love it there More

by LilBit4035
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Soler, Javier Perez

Aug 19, 2025

Clay Cooley Mitsubishi responded

Thank you, for your patronage and we appreciate the 5-star review for our service team...

August 05, 2025

Dealership Rating
Employee Rating

Really appreciate it being able to have the same service providers that are knowledgeable about my needs More

by latishav1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 06, 2025

Clay Cooley Mitsubishi responded

Thank you, for taking the time to write our service team a review but we are disappointed we could not earn a 5-star rating, we will continue to improve our process to better your next service visit...

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