Kevin Biggam | Page 2

At Koons Toyota of Annapolis customer service is great they take care of my 2021 Toyota RAV4 and good service advice they take care of my 2021 Toyota RAV4 and good service advice More

Report | Print

Good customer service at Koons Toyota Annapolis. Good job taking care of my both cars . 2021 Toyota RAV4 and 2014 Toyota Camry . Certified technicians and great service advisors makes me feel comfor Good job taking care of my both cars . 2021 Toyota RAV4 and 2014 Toyota Camry . Certified technicians and great service advisors makes me feel comfortable to bring my both vehicles for service at Koons Toyota Annapolis More

Report | Print

So Toyota Tundra not in stock , also the MSRP is 54,000 but the out the door price is 67,000 Isn’t that Funny , so the mark up is for not having the truck in stock , hmmmm should be less since you are mak but the out the door price is 67,000 Isn’t that Funny , so the mark up is for not having the truck in stock , hmmmm should be less since you are making customers wait for the Product is not the customers fault ! That Toyota can’t make Tundras to sell , most ignorant reason to Raise the Patrice that I have ever encounter ! And he raised the price with a laughing face , saying that I deserve this High price ! Sales people are not friendly at all , only with your money ! People don’t matter for Toyota we all know now ! More

Report | Print

Happy Repair # 28643// Just wanted to thank Kevin Biggam for his help as always! Always keeps me and my car happy! Thanks Kevin!!🙂Thank you for making my e Repair # 28643// Just wanted to thank Kevin Biggam for his help as always! Always keeps me and my car happy! Thanks Kevin!!🙂Thank you for making my experince great every time!! More

Report | Print

Thanks Just wanted to post a thank you to the Koons service center! I had a problem with my truck hesitating when accelerating ! The recommended I replace my Just wanted to post a thank you to the Koons service center! I had a problem with my truck hesitating when accelerating ! The recommended I replace my fuel pump ! Drives like a new car! Thanks Kevin Biggam!! And manger Richard!! You guys are the best ! I know you guys have a tough job! You made my day ! I'll be back!!😊😊 More

Report | Print

Unexpected blessings :) We needed a car for my physically disabled son to drive after it became too hard for him to drive his Scion stick shift. In addition to great service We needed a car for my physically disabled son to drive after it became too hard for him to drive his Scion stick shift. In addition to great service on the Scion (thanks Kevin Biggam), so we could pass it along, Rich Gallena, found us a used car we weren't even looking for... but we are grateful it was available: comfortable fit for my son, in pristine condition and a great price. Rich assisted us over several days, was not pushy and was very thorough on addressing our specifications. More

Report | Print

Service Dept. Kevin Biggam Servicing my Sienna XLE ('05) w/only 29k miles has been a pleasant experience at Koons Toyota Annapolis. The van was originally purchased therenand.a Servicing my Sienna XLE ('05) w/only 29k miles has been a pleasant experience at Koons Toyota Annapolis. The van was originally purchased therenand.all service/maintenance has been performed at this same dealership. Kevin Biggam has become my "go to" Service Rep/Coordinator" for sure. Accurate diagnosis, price estimates, and time estimates has been spot on. Kevin is a real professional and will continue to gain my business. Thanks Kevin and Koons Toyota Annapolis! More

Report | Print

Good experience. Kevin Biggam is the best! He not only addressed my issue, but thoroughly explained to me just why it was happening. I feel secure that the issue wa Kevin Biggam is the best! He not only addressed my issue, but thoroughly explained to me just why it was happening. I feel secure that the issue was solved. More

Report | Print

Fast, Friendly, Efficient Kevin Biggam made sure the headlight replacement I came in for was done quickly and efficiently, but he also worked in more service which I hadn't ini Kevin Biggam made sure the headlight replacement I came in for was done quickly and efficiently, but he also worked in more service which I hadn't initially requested - repair/cleaning for the other headlight lens - it was so fogged up I couldn't see at night when the passenger side headlight went out! I commute over 60 miles per day, and I need to be able to drive after dark. Kevin made sure I could, and never even hinted I would have to schedule the "de-fogging" separately. He also ensured the engine oil got topped off - and did it all with a smile. (He always provides excellent customer service, so I request him every time possible - he left for a while and his absence was noticed. But he came back to Annapolis - and I am glad he is back!) Steve (usually drove the shuttle) deserves a shout-out as well, he got me checked in quickly and also welcomed me with a smile. More

Report | Print

In time of Grief Koons of Annapolis is really changing constantly w six sigma. I'm in a rough spot after making some fidical mistakes and the new car team led by Mr Ka Koons of Annapolis is really changing constantly w six sigma. I'm in a rough spot after making some fidical mistakes and the new car team led by Mr Katan Sean and Henry as sales associate are worth their weight in gold. Dan in used cars Veteran friendly. Be back for second used car very soon. More

Report | Print