Kevin Chan
Kevin Chan at Herb Chambers Lexus of Hingham
Refer Me

Kevin Chan | Page 28

Service Advisor

Herb Chambers Lexus of Hingham

141 Derby St
Hingham, MA 02043

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4.9
304 Reviews

Dealership Experience

4 yrs, 5 mos

Industry Experience

9 yrs, 3 mos

Languages Spoken

Cantonese Cantonese

English English

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4.9

304 Reviews

Write a Review

304 Reviews of Kevin Chan

July 31, 2021

Dealership Rating
Employee Rating

They are great always on top of everything, pleasant and helpful . I do miss the snacks and drinks while we wait but I do understand why. More

by psavill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 02, 2021

Herb Chambers Lexus of Hingham responded

Thanks for your continued support of Herb Chambers Lexus of Hingham!

July 29, 2021

Dealership Rating
Employee Rating

Always polite and attentive. Service was as I was told - on time! Kevin found a coupon for me and arranged my transport beautifully! Super shuttle driver as well, I wish I remembered his name. More

by jmscottie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: my shuttle driver was GREAT, very very polite and attentive

Jul 30, 2021

Herb Chambers Lexus of Hingham responded

Thanks for the 5 stars! We're glad that our team was polite and attentive and that the service was prompt. It's great that Kevin could help you score a great deal and that your driver was lovely. --The Herb Chambers Lexus of Hingham Team

July 28, 2021

Dealership Rating
Employee Rating

Reasonably priced. Courteous. Kept me informed about the progress of my repair. Best of all no surprises. Kevin was very professional and he was great to work with More

by mconnolly143
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 28, 2021

Herb Chambers Lexus of Hingham responded

It means a lot that our commitment to customer satisfaction stood out to you, and we enjoy having you as a customer. We will be sure to let Kevin know you appreciated his professionalism. Thanks again and we look forward to seeing you at Herb Chambers Lexus of Hingham you next time!

July 28, 2021

Dealership Rating
Employee Rating

Service was quick and Kevin was very pleasant and professional. I decided not to get a loaner car and wait as Kevin informed me that my car would be ready in less than an hpur. More

by Bdantuon
Customer Service
Friendliness
Recommend Dealer
Yes
Jul 28, 2021

Herb Chambers Lexus of Hingham responded

We're happy to hear Kevin was able to demonstrate our commitment to great service and provide a seamless service experience. Thank you for choosing Herb Chambers Lexus of Hingham!

July 23, 2021

Dealership Rating
Employee Rating

Kevin was great to work with. He was very pleasant. I would definitely work with him again. He was very honest which I appreciated a lot More

by whirlydurvish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Roberto Sanna

Jul 23, 2021

Herb Chambers Lexus of Hingham responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Herb Chambers Lexus of Hingham, and we will certainly let Kevin know that you appreciate the help. If you ever need anything else, don't hesitate to come back and see us again!

July 22, 2021

Dealership Rating
Employee Rating

Everyone is friendly and courteous. My car fell like a brand new car after the 10,000 mile complementary service that included wonderful cleaning inside and ou More

by dave.sheehan
Recommend Dealer
Yes
Jul 22, 2021

Herb Chambers Lexus of Hingham responded

Dave - Thank you for the great review! We appreciate your business and are thrilled to hear that you had such a successful service experience working with the Herb Chambers Lexus of Hingham team. Drive safely, and we hope to see you back again down the road!

July 19, 2021

Dealership Rating
Employee Rating

It was a terrific experience working Tom McCaffery,Kevin Chan and the Mechanic, John Yee. Carefully explained the work being done, work was completed on time as promised. Highly recommend this Dealership! More

by Hauser125
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Thomas McCafferty, John Yee

Jul 19, 2021

Herb Chambers Lexus of Hingham responded

We love reading about your terrific experience! Tom, Kevin, and John, and the team at Herb Chambers Lexus of Hingham pride ourselves on reliable and outstanding service day in and day out. Taking the time to provide explanations where needed keeps us one step above the rest! We thank you for the recommendation and look very forward to your next visit.

Jul 19, 2021

Hauser125 responded

Keep up the excellent service you provide!

July 17, 2021

Dealership Rating
Employee Rating

The service overall went smoothly, very quick, efficient, and helpful. We appreciate that we were able to be dropped off & picked up at the nearby Hingham mall while we wait. The only criticism would be that More

by Jenniferwong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 19, 2021

Herb Chambers Lexus of Hingham responded

Jennifer - We are grateful to have you as a customer and appreciate you bringing this concern to our attention. Thank you so much for reviewing Herb Chambers Lexus of Hingham! We look forward to your next visit and hope that you enjoy your week.

July 15, 2021

Dealership Rating
Employee Rating

The customer service at Herb Chambers Hingham was great. Straight forward with price estimates, calls to discuss the car’s maintenance needs and costs, and quick service. Kevin answered all my questions! More

by Jennifer
Customer Service
Friendliness
Recommend Dealer
Yes
Jul 15, 2021

Herb Chambers Lexus of Hingham responded

Thank you for giving us 5 stars, Jennifer! We aim to please our customers with straightforward and prompt service at Herb Chambers Lexus of Hingham. It's great to hear that Kevin was so informative! Thank you for your business!

July 14, 2021

Dealership Rating
Employee Rating

It’s very easy to make appointments;the hours are so convenient..usually I get driven to the shopping Center to pass the time, but today I was there for a little over an hour., so I sat and read. There More

by Mack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 15, 2021

Herb Chambers Lexus of Hingham responded

Mack, thank you for taking the time to leave us a review! It is always a pleasure to assist you here at Herb Chambers Lexus of Hingham, and we will certainly let our team know that you appreciate their help. We look forward to your next visit!

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