Kevin Chan
Kevin Chan at Herb Chambers Lexus of Hingham
Refer Me

Kevin Chan | Page 29

Service Advisor

Herb Chambers Lexus of Hingham

141 Derby St
Hingham, MA 02043

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4.9
298 Reviews

Dealership Experience

4 yrs, 4 mos

Industry Experience

9 yrs, 2 mos

Languages Spoken

Cantonese Cantonese

English English

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4.9

298 Reviews

Write a Review

298 Reviews of Kevin Chan

June 22, 2021

Dealership Rating
Employee Rating

We needed an extra fob for our Lexus, and Kevin at Herb Chambers in Hingham was fast, efficient and at a reasonable price. Great service! More

by Sue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 22, 2021

Herb Chambers Lexus of Hingham responded

Sue, thank you for taking the time to leave us a review! It was our pleasure to assist you here at Herb Chambers Lexus of Hingham, and we will certainly let Kevin know that you appreciate his help. If you ever need anything else, don't hesitate to come back and see us again!

June 22, 2021

Dealership Rating
Employee Rating

Kevin Service Manager was extremely accommodating since there was a confusion on the date of our service. He arranged for a loaner car & service very promptly. More

by Ann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 23, 2021

Herb Chambers Lexus of Hingham responded

Ann - Thank you for taking the time to review us! We are thrilled to hear that you had such a successful experience working with Kevin and the Herb Chambers Lexus of Hingham team. Drive safely, and we hope to see you back next time!

June 15, 2021

Dealership Rating
Employee Rating

Everyone was polite and courteous. I waited in their comfortable waiting area and they were finished ahead of schedule which always makes me happy. They even gave me back a clean car!! More

by Eileenjshaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 15, 2021

Herb Chambers Lexus of Hingham responded

Here at Herb Chambers Lexus of Hingham we always value and appreciate our customers’ feedback. It means a lot that our service stood out to you, and we hope to see you back next time. Safe travels and have a great day!

June 09, 2021

Dealership Rating
Employee Rating

Very convenient and efficient with scheduled maintenance. Advisor thoroughly reviewed service to be performed and followed up at the conclusion of the visit. Drove away with a clean car and a smile. More

by bosjohnsonsteph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 09, 2021

Herb Chambers Lexus of Hingham responded

Thank you for the kind feedback! Providing a seamless experience for our valued guests is our number one priority so we are happy to hear the Herb Chambers Lexus of Hingham service department took care of you. We are grateful to have earned your business. We hope to see you next time. Drive safe and have a great day!

June 08, 2021

Dealership Rating
Employee Rating

First time at this Lexus dealership and very impressed. Kevin Chan service advisor very professional and caring. Liked him. Also identified i needed sticker although not why i was there. More

by Lboyle49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 08, 2021

Herb Chambers Lexus of Hingham responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received working with Kevin. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. All of us at Herb Chambers Lexus of Hingham are happy to have you as a customer. Drive safe and have a great day!

May 29, 2021

Dealership Rating
Employee Rating

Kevin Chan, courtesy and professionalism is par excellence...always a pleasure to visit Herb Chambers dealer...a customer for many years ...Kevin goes above and beyond. More

by Roy.Frost
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 01, 2021

Herb Chambers Lexus of Hingham responded

Thank you for the terrific review, Roy! We're so grateful to have you as a Herb Chambers Lexus of Hingham customer. Safe travels, and see you next time!

May 28, 2021

Dealership Rating
Employee Rating

Had an oil change and check done on my car. All the staff were efficient and professional! Making the appointment was easy and everything was explained completely to me on what was done to my car More

by matrn87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 30, 2021

Herb Chambers Lexus of Hingham responded

We strive to provide a smooth and efficient service experience and are glad we hit the mark here. Thank you for trusting the Herb Chambers Lexus of Hingham team with your vehicle maintenance - we hope to see you again next time!

May 27, 2021

Dealership Rating
Employee Rating

Very friendly and efficient. Car was serviced promptly. Much better experience Iran at any other dealership. Kevin was very polite and helpful. I will certainly go back for my next checkup. More

by Charlottessundberg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 27, 2021

Herb Chambers Lexus of Hingham responded

Thank you for the great review, Charlotte! We are thrilled to hear that you had such a successful service experience working with Kevin and the team. Drive safely, and we hope to see you again down the road!

May 24, 2021

Dealership Rating
Employee Rating

Convenience location to my work Kevin is always a pleasure to deal with very courteous and understanding of my time and get me in and out fast More

by calvin-t
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 25, 2021

Herb Chambers Lexus of Hingham responded

Calvin, thank you for taking the time to leave us a review! It was our pleasure to assist you here at Herb Chambers Lexus of Hingham, and we will certainly let Kevin know that you appreciate this help. If you ever need anything else, don't hesitate to come back and see us again!

May 19, 2021

Dealership Rating
Employee Rating

I brought my Lexus RX 350 in for routine service Kevin was very professional and friendly. He listened to my concerns and assured me they’d be taken care of. He also gave me a time frame as I was going to More

by 60jmld
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 19, 2021

Herb Chambers Lexus of Hingham responded

We appreciate the kind feedback! We strive to deliver a seamless and efficient service experience, and it is great that this was reflected in your time working with Kevin. Drive safely in your Lexus RX 350, and we hope to see you back at Herb Chambers Lexus of Hingham!

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