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Kevin Ciccariello
Kevin Ciccariello at BMW of Devon

Kevin Ciccariello | Page 2

Service Manager

BMW of Devon

20 Lancaster Ave
Devon, PA 19333

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4.9
31 Reviews
4.9

31 Reviews

Write a Review

31 Reviews of Kevin Ciccariello

May 28, 2026

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Employee Rating

Excellent experience at the dealership! Just bought a beautiful used 5 series a few months ago. Jeff was particularly good.this will be my new dealership! Michael Beckert More

by Mbeckert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 29, 2026

BMW of Devon responded

Michael, it makes our day to hear that you had an excellent experience with Jeff and the team at BMW of Devon. Thank you for choosing us and for sharing your support. Enjoy your new-to-you BMW 5 Series!

May 28, 2026

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Employee Rating

I scheduled an appointment to wait and had to leave e and come back. Frustrating More

by Jeffrey_ohlstein
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 28, 2026

BMW of Devon responded

Jeffrey, thank you for sharing your experience at BMW of Devon. We apologize if the wait was longer than expected.

May 27, 2026

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Employee Rating

Always so pleasant and professional. Takes time to explain what going on with mt BMW More

by juwood1939
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Davante Jordan

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May 27, 2026

BMW of Devon responded

We are delighted to hear from you. Thank you for the great review of BMW of Devon!

May 23, 2026

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Employee Rating

Great experience. Always able to make appointment easily. Professional staff keeps updated on status and wonderful workmanship. More

by R Mordy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 26, 2026

BMW of Devon responded

Thank you for your kind words! We're happy we could help you here at BMW of Devon!

May 22, 2026

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Employee Rating

Ishmyul did an amazing job with my service! I highly recommend. You won’t be disappointed! More

by smaloney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 26, 2026

BMW of Devon responded

Thanks for the kind words for Ishmyul. We appreciate your recommendation for BMW of Devon!

May 19, 2026

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Employee Rating

Excellent customer service and well run operation - overall a very pleasant and easy experience. I would highly recommend BMW of Devon More

by Stevenmweiss9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff - my service coordinator

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May 20, 2026

BMW of Devon responded

Steven, We're delighted to hear you had an excellent experience with our team! Thank you for your recommendation and for choosing BMW of Devon.

May 19, 2026

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Employee Rating

Dealer was great! Attentive to my needs, and able to adjust to my schedule. Kerry is a great salesman! He kept me informed and answered all my questions! A-plus experi More

by Coach
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kerry Simmons, Frank Muto, Mike Todak, Matt Belcher

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May 20, 2026

BMW of Devon responded

Thank you for sharing your positive experience with Kerry and the team, Coach! We are grateful for your business and will be sure to pass along your feedback. Thank you for choosing BMW of Devon!

May 19, 2026

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Quality service, convenient, customer focus. Confident that my BMW is getting the best technical and professional care. More

by jscjones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Martin

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May 20, 2026

BMW of Devon responded

Thank you for your excellent review! It's wonderful to hear that you are confident in our team's customer-focused service here at BMW of Devon. Please let us know if there is anything else we can do for you!

May 08, 2026

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Everyone there made sure my visit was comfortable and my service was performed correctly and explained to me when finished. More

by joecrock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dennis Cetroni, Kerry Simmons, Frank Muto, Darryl Tate, Andrew Krier, Drew Wendle, Mike Todak, Anthony Phiri, Yeasin Tazowar

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May 11, 2026

BMW of Devon responded

We're thrilled you felt comfortable and well-informed during your visit! Thank you for choosing BMW of Devon and for sharing your feedback, Joe.

April 22, 2026

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Employee Rating

The process was easy and timely. I came in last minute and was quoted right away and got my car back the next morning More

by mikaelapaigeacosta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric

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Apr 22, 2026

BMW of Devon responded

We're glad to hear our team was able to assist you quickly and efficiently, Mikaela. Thank you for choosing BMW of Devon, and for sharing your feedback. Drive safely!

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