"I recently purchased a 2018 SUV from Easterns Automotive,..."
- Mr. S.
I recently purchased a 2018 SUV from Easterns Automotive, located in Alexandria, Virginia. The entire staff including Kevin, Desmond, Juan and Vinny were extremely professional and friendly. This was my third automotive purchase with Easterns. I am highly likely to refer them to family members and friends for future purchases. Thank you.
"I can’t say enough good things about my experience with..."
I can’t say enough good things about my experience with Easterns Automotive Group, and the sales manager, Juan Garcia. I reached out to the dealership during the Covid-19 pandemic, and because of this, I was not comfortable going into the dealership itself. However, they understood, and went above and beyond to get me the vehicle that I wanted. I live in Maryland, and on the morning that I decided that I wanted the car, I called them and asked could they get the vehicle Maryland inspected for me…and they did! In fact, they did it immediately. I completed the short credit application around 5 or 6 in the evening, and Juan had my approval in a matter of minutes! He called me back, and went over the numbers with me, and delivered the car to me early, the very next day, which again, was impressive, because I live close to 2 hours away! And it gets better! When he delivered the car, he was wearing a face mask, gloves, and even wiped down the interior of the car with disinfectant wipes! He followed ALL CDC guidelines as we signed the papers. And when we were finished, which literally took no more than 10 minutes in my garage, he gave me something perhaps more valuable than the car…HAND SANITIZER! I can’t thank you enough Juan, and Easterns Automotive!!!
"Desmond thanks for your assistance and practicing social..."
Desmond thanks for your assistance and practicing social distancing during my buying process. If you looking to buy during this pandemic see Desmond at easterns in Alexandria
The service was great since the first inquiry with the dealership. I spoke first with Jose, then I was transferred to Mustafa, then Kevin who i stayed with for most of the calls, then i was in and out with Tony and Vinny.
Everyone we spoke with concerning our vehicle were very respectful and courteous. It was very easy to get in touch with each sales representative. I appreciate everyone's effort in ensuring that we were satisfied and well informed about our purchase.
Kudos to Juan, who is the master of the BMW. He gave me a detailed walk through of the vehicle upon delivery, and was very patient, since it was my first and he also followed up the next day to make sure I was comfortable and still satisfied. I love it.
Thanks a million to Kevin, for taking my never-ending phone calls and questions. Awesome service.
Also want to say thank you to the young man who accompanied Juan to deliver the vehicle. Please tell him I said "thank you".
Thank you all for your service. Awesome service!
Renea (it's my first Beemer y'all)
"Muy excelente atención muy contenta la amabilidad nos..."
Muy excelente atención muy contenta la amabilidad nos atendieron con amabilidad y muy rápido nos ayudaron de una excelente manera yo y mi esposo estamos muy contentos porque si necesitábamos el carro de emergencia el señor Juan y el señor Kevin muy lindas personas y muy amables que Dios los bendiga
"Muy buena atención es muy recomendable. Venimos con mi..."
Muy buena atención es muy recomendable. Venimos con mi esposa y queríamos una camioneta y salimos con la camioneta que cumplía todas las necesidades que teníamos. Les agradezco mucho la ayuda.
"Desmond, Moustapha and Kevin @ the Eastern Motors in..."
Desmond, Moustapha and Kevin @ the Eastern Motors in Alexandria did an excellent job helping me with the best option for a car.Excellent customer service with a smile. I will definitely recommend them to everyone .
"Amazing work, the guys helped me out so much especially..."
Amazing work, the guys helped me out so much especially Juan, vinny and everyone else who worked here that I forgot there name. But overall a great experience and would recommend to come to this dealership for your car
"I’m 51 years old and have probably purchased 20 cars in..."
I’m 51 years old and have probably purchased 20 cars in my time and this was the easiest by far. Great people work there. Very professional and friendly.
"GREAT GREAT I brought my Dream Car(Lexus) I’m loving it...."
GREAT GREAT I brought my Dream Car(Lexus) I’m loving it. Please go Eastern Motors.They will help you to the fullest.Please go to Eastern Motors