Kevin Dasilva
Kevin Dasilva at Nucar Toyota of Norwood

Kevin Dasilva | Page 3

Service Client Advisor

Nucar Toyota of Norwood

277 Providence Highway
Norwood, MA 02062

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153 Reviews
not yet
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153 Reviews

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153 Reviews of Kevin Dasilva

June 20, 2020

Dealership Rating
Employee Rating

You assist me when my car doesn't work. I love all the cars there they look very good and awsome and Toyota makes me feel very happy. More

by GILBERT.DOLMO
Recommend Dealer
Yes

June 20, 2020

Dealership Rating
Employee Rating

I like Boch Toyota because the staff are great and very professional. I feel like they really go out of their way too make sure when you leave there after being serviced your satisfied! I feel comfortabl More

by MISSLYNN4615
Recommend Dealer
Yes

June 19, 2020

Dealership Rating
Employee Rating

Wish I was told the 1st appointment they needed all day. Had to bring back 2nd time. Scheduled online and it said I could wait but when I brought it in was told they needed a few hours and couldn't wait. Ha More

by MBTARANTO33
Recommend Dealer
Yes

Other Employees Tagged: Matt Crane

June 19, 2020

Dealership Rating
Employee Rating

My visit was fine, I went with my fiancé to get an oil change and she was not treated with respect will not come b More

by ACP6490
Recommend Dealer
No

June 19, 2020

Dealership Rating
Employee Rating

I hasd to have my 4 new tires rebalanced becasue they were n I hadto have my 4 new tires rebalanced becasue they were not properly balanced when I bought them 10 days ago. They originally should have been balan More

by JACKAKARALIUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Angel Pimentel

June 18, 2020

Dealership Rating
Employee Rating

Very difficult to communicate with personnel. Very slow turn around. Lack of clarity on part of service rep. Receptionists don’t try hard to help More

by Safdocsys
Recommend Dealer
No

Other Employees Tagged: Chris Gray , Kyle Arruda

June 17, 2020

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Employee Rating

Good experience; I rarely give excellent ratings. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20. Really, 25 word minimum. Hope you can count high enough to get to the end of my message. More

by DONCONLAN
Recommend Dealer
Yes

June 16, 2020

Dealership Rating
Employee Rating

They are professional, and polite. They give me some recommendations and professional advice. I always maintain my car here. I would like to recommend this dealer to my friends. More

by ZDJENNY1633
Recommend Dealer
Yes

June 16, 2020

Dealership Rating
Employee Rating

I am happy with the service provided my only thing is I deleted by accident a coupon emailed to me and couldn’t one there More

by KEABC401
Recommend Dealer
Yes

Other Employees Tagged: The girl in finance did not catch her name she’s ok

June 15, 2020

Dealership Rating

Came in for a sticker This service center has a 3% surcharge for using a credit card to pay for service I find this to be outrageous. That is my opinion.i More

by PHYLLISROTMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jun 15, 2020

Nucar Toyota of Norwood responded

Hello PHYLLISROTMAN, my name is Jessica, I am the customer relations manager at Boch Toyota. I'd like to first say thank you for your feedback about your recent service visit. I would just like to speak with you about the 3% fee. Unfortunately this fee is put on by the credit card companies, and our service department is unable to override it. We do still offer all services to be paid by cash or check at no extra fees. If you have any further questions about this, please feel free to email me at jcostello@boch.com. Thank you again, take care! Jessica Costello Customer Relations Manager Boch Toyota

Jun 16, 2020

PHYLLISROTMAN responded

Dear Jessica, I have purchased 4 cars from Boch Toyota, and have always serviced them at Boch. I am sorry, but I have spent thousands of dollars at Boch. I truly resent spending 3% more because I pay with a credit card, I am looking for someplace else to bring my car I am so angry. Phyllis

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