Kevin Dooris | Page 7

Great job by Katrina and Marcin Met with Marcin first and he did a great job with inial questions and next day follow up. Came back a few days later and purchased the new Mazda 6 wit Met with Marcin first and he did a great job with inial questions and next day follow up. Came back a few days later and purchased the new Mazda 6 with Katrina who did a fantastic job. More

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Best Dealership EVER I've never been to a dealership where I felt more like an important individual. Katrina our car salesperson was thorough, patient and so so kind. Sh I've never been to a dealership where I felt more like an important individual. Katrina our car salesperson was thorough, patient and so so kind. She explained every little facet of our new car and did it with a smile on her face and a hug for me when she was done. This gal knows her stuff!! Moe was fantastic in getting us processed quickly and efficiently and the finance department was quick and thorough. We absolutely LOVE our new CX5 and we are directing everyone we know to go over to Capistrano Mazda! More

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Purchase of my new vehicle was so easy and enjoyable! I took my Mazda in for service and asked if I could look at some new models. Whitney helped me and was so knowledgeable. She knew and explained all I took my Mazda in for service and asked if I could look at some new models. Whitney helped me and was so knowledgeable. She knew and explained all the new features, differences between models and even financing options and she was very personable too. It wasn't a high pressure atmosphere at all. Moe was very straightforward and willing to work with me when negotiating my trade-in and purchase price. The whole experience was very pleasant and I will be taking my new car to them for all my service needs. Fredy in Service is great too. I love my new car! More

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Helpful and got me the car I wanted The whole team at Capo Mazda gave us the chance to get a new car when we desperately needed it. I wasn't sure we could actually get the new car and w The whole team at Capo Mazda gave us the chance to get a new car when we desperately needed it. I wasn't sure we could actually get the new car and was going to try for a used one but they were able to get us the new one. I am so very thankful and pleased. More

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A WONDERFUL experience !! My wife and I were looking at mid-sized suvs/crossovers. We were undecided but had narrowed our search down to Honda, Toyota, Hyundai, Kia, and Mazda. My wife and I were looking at mid-sized suvs/crossovers. We were undecided but had narrowed our search down to Honda, Toyota, Hyundai, Kia, and Mazda. The car buying experience can be annoying and stressful, as we all know. We had questions about these vehicles but did not want to be pushed or hounded while we were looking around the lot. Some sales people seemed like they were reading off scripts. They didn't ask us questions, didn't listen to what WE were asking, others acted as though we were interrupting them. This is commission sales, we get it. We are in sales also. Then we went to Capistrano Mazda and met Marcin. Warm, honest, engaging, asked what was important to US !! Imagine that, he cared about what WE wanted ! We were looking at the CX5. He showed us the differences between trim levels and when we told him that we just became grandparents, he went straight into the safety features of the vehicle....again, he listened. When we wanted to get some ideas of lease costs versus purchasing, he and his sales manager, Tom, couldn't be more accommodating or helpful. We explained to Marcin that we still wanted to see Hyundai and Kia. No problem. He said "If you have any questions please feel free to call" NO pressure ! That night we went home and made our decision. The next day we called Marcin and explained what vehicle we wanted, the color and interior, and where we wanted to be monthly. Again, NO problem. He called back within minutes telling us exactly what we need to put down. And again, a BIG thank you to his sales manager for accommodating us by giving us the numbers. Other dealers won't give you ANY information if your not ready to sign on the dotted line. We went to the dealership that night, Marcin and his manager Moe, found us the vehicle that we wanted and we DID sign on the dotted line ! Joey, the finance manager, met us with the paperwork and everything went very smoothly. 2 days later when we went to pick up the car, we found out that the dealer that they were going to get the car from sold it that day. Marcin and Moe scrambled to get us another vehicle and had I'm there waiting for us. Kevin, the other finance manager, had the new paperwork all ready for us and again, everything went smooth as silk. And THIS vehicle had 50 less miles on it !! We are VERY satisfied customers and could not recommend this team of professionals any more highly. A WONDERFUL car buying experience ! More

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Mazda CX-5 Bought my very first vehicle from Capistrano Mazda. Katrina and crew were very helpful. They made my my first time VERY quick and painless. Showed up Bought my very first vehicle from Capistrano Mazda. Katrina and crew were very helpful. They made my my first time VERY quick and painless. Showed up to look around and right off the bat Katrina knew what type of vehicle i was looking for and had the perfect one already in mind. I had the paperwork and everything done and finished within a day. More

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Great Service! I am a first time Mazda buyer, and I was very happy with the service I received from Katrina. She was very knowledgeable about the model I was interes I am a first time Mazda buyer, and I was very happy with the service I received from Katrina. She was very knowledgeable about the model I was interested in, and had all of the answers for the questions I asked her on the spot, which was fantastic! So very happy with my purchase, everyone at the dealership was very helpful with the whole process!!!! Krystal R. More

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