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Kevin Eng
Kevin Eng at Sierra Honda

Kevin Eng | Page 14

Service Advisor

Sierra Honda

821 E Central Ave
Monrovia, CA 91016

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4.9
670 Reviews
4.9

670 Reviews

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670 Reviews of Kevin Eng

October 19, 2025

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Despite being short-staffed, the team stayed efficient, friendly, and made sure everyone felt acknowledged. More

by MARVINGLOVER
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Recommend Dealer
Yes
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Oct 19, 2025

Sierra Honda responded

Thank you for recognizing our team’s hard work and dedication. Even when short-staffed, our goal is always to maintain efficiency and ensure every guest feels valued and acknowledged. We appreciate your understanding!

October 19, 2025

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Great service and the agent was very helpful and able to fine in on short notice. More

by Scott
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Yes
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Oct 19, 2025

Sierra Honda responded

Scott, We’re so glad we could get you in on short notice and provide the helpful service you needed! Thanks for sharing your experience and the 5 star review!

October 19, 2025

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I had a great experience with Kevin! He heard exactly what I needed and provided the exact service I requested. He did not try and upsell me. More

by ashleyvmercado
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Yes
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Oct 19, 2025

Sierra Honda responded

Ashley, Thank you for recognizing Kevin! We’re thrilled he provided the service you needed with honesty and care, no pressure, just great service.

October 18, 2025

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No Credit card fees would be preferred. Otherwise this was a good visit and hope to come back when needed. More

by I_DERECHO
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Yes
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Oct 19, 2025

Sierra Honda responded

It’s great to hear that your visit went smoothly and that you had a positive experience overall. Thank you for your honest feedback about credit card fees, we truly value your input and will share it with our management team. We appreciate your trust and look forward to helping you again in the future!

October 18, 2025

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Very effective and transparent processing. I can timely receive messages about the update and the advisor is very nice and professional. More

by CEASOR123
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Yes
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Oct 19, 2025

Sierra Honda responded

Ceasor, We’re so happy to know your experience was smooth and transparent! It’s great to hear you received timely updates and that your advisor took such good care of you. Thanks for sharing and your 5 star review!

October 17, 2025

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We purchased and service our car at Sierra of Monrovia. Kevin did a nice job explaining what was needed and did not upsell me on unnecessary services. The provision of uber for local rides is also great. More

by MR.Q.ROBINSON
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Recommend Dealer
Yes
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Oct 19, 2025

Sierra Honda responded

Mr. Robinson, Thank you for sharing your experience with Sierra of Monrovia. We’re pleased to hear that Kevin provided clear communication, honest recommendations, and outstanding service. It’s great to know you appreciated the convenience of our local Uber transportation as well.

October 17, 2025

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Kevin Eng provides excellent service. I was disappointed with the last wheel alignment service. I was told the front right side was stuck and could not be aligned due to rust. It was sug More

by WWJONG
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Workmanship
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Recommend Dealer
Yes
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Oct 17, 2025

Sierra Honda responded

WWJONG, We’re thrilled to know that Kevin Eng provided the knowledgeable and professional service you value, but we also regret that your alignment experience was not as positive. Your feedback about repair options is important and helps us improve transparency and communication. We’d appreciate the opportunity to speak with you directly to review this matter in more detail.

October 14, 2025

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Outstanding service. The service was very quick and the car was ready before the time scheduled. More

by MCMONICAS
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Yes
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Oct 15, 2025

Sierra Honda responded

Thank you for sharing your positive experience with us. Offering quality and efficient service is so important to us, and we are glad that our team provided you with nothing less. We hope to see you again the next time your vehicle is ready for service.

October 13, 2025

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Kevin eng is the person you want to see for service on your car. I will be returning to this dealership because of him and his proffesionalism. More

by VALDEZVARGASERICK
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Recommend Dealer
Yes
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Oct 15, 2025

Sierra Honda responded

Thank you for sharing your positive experience with us. Kevin will be honored to hear of your kind words and to know how confident you are in his efforts. We look forward to continue serving you and your automotive needs with the same 5-star service in your visits to come!

October 11, 2025

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Employee Rating

Kevin provided me with great advise regarding my cars services. In addition, he provided me with great information about upgrading my car. More

by AUGUTIER
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Recommend Dealer
Yes
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Oct 15, 2025

Sierra Honda responded

Thank you for your 5-star rating! We are happy to hear that Kevin was both helpful and informative throughout your visit. It is our pleasure to assist you in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

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