Kevin Eng
Kevin Eng at Sierra Honda

Kevin Eng | Page 17

Service Advisor

Sierra Honda

821 E Central Ave
Monrovia, CA 91016

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4.9
670 Reviews
4.9

670 Reviews

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670 Reviews of Kevin Eng

September 06, 2025

Dealership Rating
Employee Rating

No matter what I go in there for they always try to push something else on me, seems like a money grab too me! More

by JBBOWLES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 08, 2025

Sierra Honda responded

We apologize if anything was amiss on your service visit, and want to make sure your expectations are met next time. While we do follow Honda protocol regarding service recommendations based on mileage and timing intervals, we understand how this could lead to questions and a need for more transparency. Please feel free to contact me directly and I'd be happy to go over any details that you'd like to discuss. Thank you. John H. Howard III 626.879.2935 ext 7084 jhoward@sierracars.com Service Manager, Sierra Honda Of Monrovia

September 06, 2025

Dealership Rating
Employee Rating

Excellent service and attention. Kevin made sure I had accessibility communications during my visit. Kevin is one of the reason I return to sierra honda. More

by Osnaya23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 08, 2025

Sierra Honda responded

Thanks for letting us know how satisfied you were with Kevin's assistance. We're glad he provided you with his utmost support and insight at this visit. We look forward to making your next appointment just as superb.

September 03, 2025

Dealership Rating
Employee Rating

My experience was excellent, it always is. Kevin is very easy to work with, answered all my questions, described everything. Very enjoyable. Oh and the free hot chocolate is always a plus! More

by PSALMEZA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Billy

Sep 03, 2025

Sierra Honda responded

Thank you for taking the time to leave us this excellent review! It is always our goal to ensure our guest's experience is as pleasant as possible, and we are delighted that Kevin provided you with 5-star service. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

September 02, 2025

Dealership Rating
Employee Rating

Kevin Eng has been a great service advisor for over 8 yrs. He is the reason I can come to him to have my car service or repair. I highly recommended to anyone who needs to have the car service done or ge More

by JOEYCOLAYCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 03, 2025

Sierra Honda responded

Joey, thank you for sharing your positive review! We are honored that you have continuously confided in us with your automotive needs, and we are so glad that he consistently takes exceptional care of you. he will be delighted to have earned your kind recommendation. Wishing you the safest of travels until we meet again!

September 02, 2025

Dealership Rating
Employee Rating

Routine oil change completed with updates on parts of car in inspection. However issue of sound was not addressed once completed. More

by LYNDA.COMMON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 03, 2025

Sierra Honda responded

Lynda, I appreciate your thoughtful feedback. If you have any outstanding issues I may help you with, please reach out to me when you have a moment. I'd be more than happy to assist. Thank you. John H. Howard III 626.879.2935 ext 7084 jhoward@sierracars.com Service Manager, Sierra Honda Of Monrovia

September 01, 2025

Dealership Rating
Employee Rating

The service I received was very professional and courteous. I have owned 5 Hondas and Kevin has always been the person I go to. If he's not there I wait until he's back at work.Kevin is the best and More

by preston.alton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 03, 2025

Sierra Honda responded

Preston, Thank you for taking the time to leave us this positive review! Kevin will be honored to hear of your very kind words and to know how confident you are in his efforts. We wish you safe travels and Kevin and the team will certainly continue to provide you with the same 5-star service in your visits to come!

September 01, 2025

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Employee Rating

Problem solving after an accident with the right front tire and a high curb is both unexpected and unsettling. Glad Sierra Honda and our long time agent Kevin Eng jumped right in to help us with the repl More

by stacyleighbradshaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 03, 2025

Sierra Honda responded

Stacy, Thank you for your 5-star rating! Your safety and satisfaction are our utmost priorities, and we are glad that Kevin and the team got your automotive needs efficiently taken care of. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

August 30, 2025

Dealership Rating
Employee Rating

They couldn't find anything wrong with my car, so waived my fees as recompense. More

by caroline.han
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Lopez

Sep 03, 2025

Sierra Honda responded

Caroline, thank you for your 5-star rating. It is our pleasure to serve you and we hope that you do not hesitate to give us a call if you ever have any further questions or concerns.

August 29, 2025

Dealership Rating
Employee Rating

I’m extremely happy i choose Monrovia Sierra Honda to service my car. Kevin Eng, my service advisor communicated with me through out my vehicle service. Kevin was transparent, professional, efficient & c More

by JD32UNO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 29, 2025

Sierra Honda responded

Thanks for stopping by to share your 5-star review of Kevin! We're glad he addressed your vehicle's service process with plenty of communication. Please don't hesitate to reach out when we can help you again.

August 29, 2025

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Employee Rating

I had an excellent experience working with Kevin Eng at Honda of Monrovia. He was professional, attentive, and knowledgeable throughout the process. Kevin took the time to clearly explain my options and en More

by arnold C.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 29, 2025

Sierra Honda responded

Arnold, thank you for letting us know how pleased you were with Kevin's exceptional service. It is our pleasure to make your service visits valuable and convenient. We wish you the safest of travels until we may assist you again.

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