Kevin Eng
Kevin Eng at Sierra Honda

Kevin Eng | Page 63

Service Advisor

Sierra Honda

821 E Central Ave
Monrovia, CA 91016

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4.9
676 Reviews
4.9

676 Reviews

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676 Reviews of Kevin Eng

November 28, 2022

Dealership Rating
Employee Rating

Kevin and his manager John really worked with me and helped me work toward getting my car back on the road during a difficult financial time. I felt the heart and the honesty behind the service. So appr More

by Lacey Noennich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Howard

Nov 30, 2022

Sierra Honda responded

Thanks so much, Lacey! We sincerely appreciate your business and your positive feedback on Kevin and John. Your safety and satisfaction are our top priorities, so we're happy to hear you were provided with personal attention to fit your needs and hopefully alleviate some of your stress. Thanks so much for choosing Sierra Honda!

November 22, 2022

Dealership Rating
Employee Rating

Able to schedule an appointment as soon as possible. Easy checking in and out. Explained what needed to be done. Overall great service! More

by tiffanyh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Lopez , Tina Ming, Billy Tam

Nov 30, 2022

Sierra Honda responded

Thanks a lot for the positive feedback, Tiffany! It's super important to us that our guests find our services valuable and convenient, so we're delighted our team handled your appointment with efficiency and great care. Please don't hesitate to call if the Sierra Honda service team may assist you in any other way. It is our pleasure!

November 22, 2022

Dealership Rating
Employee Rating

Very courteous while checking in my car as well as when I picked it up. More

by Deneil
Recommend Dealer
Yes
Dec 05, 2022

Sierra Honda responded

Deneil, thank you for stopping by to share positive feedback on your dealership experience! We're delighted our team treated you to a convenient and pleasant visit. We graciously look forward to your return and wish you the best in all of your upcoming travels.

November 18, 2022

Dealership Rating
Employee Rating

Kevin Eng is a very professional person, treats me with courtesy and respect. I'll only deal with him when I come to the dealership. Tina was also nice but I prefer to deal with Kevin. More

by Capricorn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tina Ming

Nov 30, 2022

Sierra Honda responded

Thanks so much, Capricorn! We are delighted to read your 5-star review of Kevin and your service visit at Sierra Honda. Thanks for letting us know how pleased you have been with Kevin's service style. We'll be sure to provide you with nothing less the next time we see you!

November 16, 2022

Dealership Rating
Employee Rating

I am very pleased with the customer service provided by Sierra Honda. The professionalism started from the moment I arrived. I particularly want to thank Kevin for explaining in detail the overall servi More

by cbsdamom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 17, 2022

Sierra Honda responded

We sincerely appreciate your business and your wonderful review of Kevin. Thank you for sharing with us how helpful Kevin was to you in explaining your options. We are sure he would be humbled by your kind words. We hope to make your next service visit just as reliable!

November 11, 2022

Dealership Rating
Employee Rating

I think I've been assisted by everyone there but I've work with Tina Ming the most. I greatly appreciate her expertise and friendliness. Thanks for everything Tina! More

by Sirene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Lopez , Tina Ming

Nov 15, 2022

Sierra Honda responded

Thanks so much, Sirene! We're so happy our whole service team has been consistently accommodating for you but we're especially delighted that Tina has your complete confidence. Tina will certainly appreciate your kind words. We hope to always make your service visits reliable and pleasant. Thanks for choosing Sierra Honda!

November 09, 2022

Dealership Rating
Employee Rating

Appoints are easy to make. Service personal are always courteous and efficient. Kevin Eng has consistently provided excellent service to me which is why I prefer him as my ser More

by much2preshus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 10, 2022

Sierra Honda responded

That's fantastic news! Thank you for the 5-star review of Kevin. We're happy to provide convenient scheduling and pleasant, professional service for you and your vehicles. Kevin will definitely appreciate having earned your continued trust. Thank you so much for choosing Sierra Honda!

October 27, 2022

Dealership Rating
Employee Rating

Service personnel very helpful. Service personnel efficient, knowledgeable & friendly. The follow-through was excellent as well. More

by Patty Ryan
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Oct 27, 2022

Sierra Honda responded

Hi, Patty! How nice to see a 5-star review from you! We're glad Kevin gave you such outstanding service to make this a pleasant visit. We hope you'll come back and see us the next time your vehicle needs a check-up so please don't hesitate to call us whenever you have any automotive needs. Until then, drive safe and take care.

October 26, 2022

Dealership Rating
Employee Rating

Kevin answered my service questions, and explained my options. The work was done in the time frame promised, and I am pleased with the service I received.. More

by aw910
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 26, 2022

Sierra Honda responded

That's great news! Thank you so much for your 5-star review of Kevin and your service appointment. We are pleased to know Kevin made sure you and your vehicle were well taken care of in a timely manner. We appreciate your business and hope you'll come back to see us again some day. Thank you for choosing Sierra Honda!

October 25, 2022

Dealership Rating
Employee Rating

I’m happy with the work they do they don’t do anything till they talk to you gotten the OK it’s clean and friendly. The work is done great this is the second car button there so I’m very happy. I’m happy More

by Rosejo85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 25, 2022

Sierra Honda responded

Thank you for your kind review of Kevin at Sierra Honda! We sincerely appreciate your continued business and we're delighted with how happy you have been with Kevin as your service advisor. Your safety and satisfaction are our top priorities. Please let us know if there is ever anything the team may help you with. It is our pleasure to assist you and we look forward to your next visit!

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