No pressure very easy and knowledgeable. The way car
No pressure very easy and knowledgeable.
The way car buying should be.i nightly recommend them is you’re going to look into buying a new car.
No pressure very easy and knowledgeable.
The way car buying should be.i nightly recommend them is you’re going to look into buying a new car.
More
by christyami
Verified Customer
Verified Customer
Other Employees Tagged:
Megan Webb
May 26, 2020 -
Volvo Cars of Marietta responded
We understand that shopping for a car can be a difficult and stressful process, so we are glad to hear you had such an easy buying experience with us. Please feel free to reach out if you ever need anything else. Enjoy your new car!
On time, quality work, great customer service from Kevin
and the overall experience was great. Everyone at Volvo of Marietta cares for the customer as if it was their vehicles.
and the overall experience was great. Everyone at Volvo of Marietta cares for the customer as if it was their vehicles.
More
by DONNAHEETLAND
Verified Customer
Verified Customer
May 06, 2020 -
Volvo Cars of Marietta responded
Thank you for sharing your experience with us! Please let us know if there is ever anything else we can do for you! Safe travels!
Service writers were very informative and professional.
The waiting area was well stocked with snacks and drinks. My car was washed and cleaned after service.
The waiting area was well stocked with snacks and drinks. My car was washed and cleaned after service.
More
by jccochran
Verified Customer
Verified Customer
May 06, 2020 -
Volvo Cars of Marietta responded
Thank you for taking the time to leave this rating! We're so glad your experience earned us five stars! At Volvo Cars of Marietta, we value our customers and we look forward to seeing you on your next visit. Take care!
Volvo Cars of Marietta is the dealer I go too for all my
repairs. The staff treats females with respect and speaks in laymens terms.
repairs. The staff treats females with respect and speaks in laymens terms.
More
by missb30349
Verified Customer
Verified Customer
Other Employees Tagged:
Ken Neff, Megan Webb
May 03, 2020 -
Volvo Cars of Marietta responded
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks again for your business! Take care!
Volvo service did a fabulous job correcting an issue with
recall repair. They were prompt and accommodating in getting it resolved. My car is back to great!
recall repair. They were prompt and accommodating in getting it resolved. My car is back to great!
More
by Ragshaun
Verified Customer
Verified Customer
Other Employees Tagged:
Todd Mille
, Michael Gerbick, Ken Neff, Grant Nierling, Megan Webb
Apr 28, 2020 -
Volvo Cars of Marietta responded
Your positive review means a lot to us and we’re happy we could help you! At Volvo Cars of Marietta, we value our customers and we look forward to seeing you on your next visit. Take care!
They took great care of my car - always do! They were
very understanding especially in these uncertain times.
My car is a Certified Pre-owned XC90 and so my visit was covered, the service team made sur
very understanding especially in these uncertain times.
My car is a Certified Pre-owned XC90 and so my visit was covered, the service team made sure of that. I have never had a bad experience at Volvo Marietta. I always trust their knowledge and experience.
More
by KATEBRES0
Verified Customer
Verified Customer
Other Employees Tagged:
Grant Nierling, Megan Webb
Apr 26, 2020 -
Volvo Cars of Marietta responded
That's great to hear, Kate! Customer service is one of our top priorities and we're glad to hear you received such excellent service! At Volvo Cars of Marietta, we value our customers and we look forward to seeing you on your next visit. Take care!
I am so pleased and thankful for this dealership. I moved
to Marietta last June and you have taken very good care of my Volvo needs. I am at present in lockdown because of the virus and my car battery died s
to Marietta last June and you have taken very good care of my Volvo needs. I am at present in lockdown because of the virus and my car battery died so I called Volvo. Within an hour they had sent service man Jason to bring me a loaner car and took my car to dealership. When my car was ready Jason returned it and picked up the beautiful loaner car.
I can’t say enough good things about Jason and also my Service Advisor, Kevin Greening. Kevin has always taken care of my auto needs and is so courteous.
I told my friends that I will always drive Volvo because of the great service personnel....also great cars.
Thanks to everyone, Carol Warner
More
by CAROLWAR72
Verified Customer
Verified Customer
Other Employees Tagged:
Jason.
Apr 23, 2020 -
Volvo Cars of Marietta responded
Thank you Carol for sharing your experience. Kevin and Jason are humbled by your kind words. You and your vehicle are a priority and it's our goal to treat you as such. We appreciate your business and are here to continue to serve you,
Respectfully,
Volvo Cars of Marietta
Prompt and courteous service agents. Friendly customer
service rep Summer.
Timely appointment and completion of service. Final repair costs always within range of initial estimate. I’d gladly recommend t
service rep Summer.
Timely appointment and completion of service. Final repair costs always within range of initial estimate. I’d gladly recommend this facility to friends or family.
More
by JACKE_HAVEN
Verified Customer
Verified Customer
Other Employees Tagged:
Grant Nierling, Ms. Summer (Customer Service)
Apr 08, 2020 -
Volvo Cars of Marietta responded
Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. We hope you have a great day!
Easy, simple system. Valet drivers respected cleanliness
and social distancing. Liked the app and being able to pay through the app. Service dept communicated well.
and social distancing. Liked the app and being able to pay through the app. Service dept communicated well.
More
by SEHW SEHW
Verified Customer
Verified Customer
Apr 08, 2020 -
Volvo Cars of Marietta responded
Thank you! We are doing our best to accommodate our clients during this time.
We appreciate your business and look forward to continuing to serve you.
~ Volvo Cars of Marietta
Just not happy how my car feel as they did an service,
mentioned it and got told it was normal. My car was not washed after the service either. So unprofessional. Second time my car doesn’t get a wash aft
mentioned it and got told it was normal. My car was not washed after the service either. So unprofessional. Second time my car doesn’t get a wash after a service!
More
by Cecilia
Verified Customer
Verified Customer
May 14, 2020 -
Volvo Cars of Marietta responded
Hi Cecilia,
Thank you for sharing your experience. We pride ourselves on customer service and professionalism and are sorry that we missed that mark when servicing your vehicle. Since initially leaving your review, we have spoken several times and once again would like to extend an offer to correct the issue. We understand your concerns surrounding the current pandemic and remain at your service when you’re ready to proceed. As always, please feel free to reach out to me directly at kmccall@jimellis.com to discuss further.
Respectfully,
K. McCall, Service Manager