Above rating is for the Service Dept. My Service rep is
excellent but the Service pricing is unreal! Every time, there is something to repair. Are Volvo cars so bad?
excellent but the Service pricing is unreal! Every time, there is something to repair. Are Volvo cars so bad?
More
by agadebayo
Verified Customer
Verified Customer
Aug 23, 2020 -
Volvo Cars of Marietta responded
Mr. Adebayo,
We appreciate that you took the time to speak with our Service Manager today and thank you for the kind words about the service you receive here. The 100k mile service is unfortunately a larger service necessary to maintain your car’s integrity after 10 years and we are not able to a alleviate the financial burden of this maintenance or Volvo’s recommendation that it be performed. We do value your business and look forward to seeing you for your next recommended maintenance, which fortunately is a smaller service.
Sincerely,
Michael Gerbick
General Manager
mgerbick@jimellis.com
Dealership is clean and newly renovated. Kyle, the
service manager, is always so helpful and very professional. Will definitely be back to have my car serviced again.
service manager, is always so helpful and very professional. Will definitely be back to have my car serviced again.
More
by BROOKE.MATHIS1
Verified Customer
Verified Customer
Other Employees Tagged:
Todd Mille
, Kyle McCall, Ken Neff, Grant Nierling
Jul 11, 2020 -
Volvo Cars of Marietta responded
Kyle and Volvo Cars of Marietta appreciates your review! We look forward to your next visit.
We have never purchased a car here, but every time we
visit Volvo Cars of Marietta we have a fantastic experience. A huge thank you to Kevin who kindly fit us in for a recent tire change before heading o
visit Volvo Cars of Marietta we have a fantastic experience. A huge thank you to Kevin who kindly fit us in for a recent tire change before heading out on vacation. Very much appreciated.
More
by jeherndon
Verified Customer
Verified Customer
Jul 01, 2020 -
Volvo Cars of Marietta responded
That's great to hear,Jeherndon! Customer service is one of our top priorities and we're glad to hear you received such excellent service!
Worse costumer service ever experienced. Had an
appointment for a oil change that was only suppose to take an hour or so.. After we get there and they tell us we would have to come back in a few da
appointment for a oil change that was only suppose to take an hour or so.. After we get there and they tell us we would have to come back in a few day.
More
by JR_CALLUMS
Verified Customer
Verified Customer
Aug 25, 2020 -
Volvo Cars of Marietta responded
I sincerely apologize that your concerns were not addressed. Please contact me if I can still help you or address your concerns. I would appreciate the opportunity to make things right.
Kyle McCall, Service Manager
kmccall@jimellis.com
Kevin was very personable and provided excellent
customer service. The waiting area was comfortable and had a lot of refreshments. I would highly recommend them.
customer service. The waiting area was comfortable and had a lot of refreshments. I would highly recommend them.
More
by BLTAYLOR121
Verified Customer
Verified Customer
Jul 01, 2020 -
Volvo Cars of Marietta responded
We work hard to stand out among the rest, Bltaylor! Thanks for taking the time to share your rating! Until the next time we meet, take care!
When I arrive the team is always professional and
considerate. Kevin is efficient and informed and very helpful. I am new to GA and was so thankful to find a Volvo location close and upholding the Vo
considerate. Kevin is efficient and informed and very helpful. I am new to GA and was so thankful to find a Volvo location close and upholding the Volvo experience I was use to in Maryland.
More
by NCGARRETT98
Verified Customer
Verified Customer
Jun 18, 2020 -
Volvo Cars of Marietta responded
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Volvo Cars of Marietta! Please let us know if there is ever anything else we can do for you! Safe travels!
Very nice and accommodating service department. Work was
done in a timely manner. Mechanic who serviced my vehicle I was very knowledgeable, polite and extremely neat with my vehicle.
done in a timely manner. Mechanic who serviced my vehicle I was very knowledgeable, polite and extremely neat with my vehicle.
More
by georgefaris655
Verified Customer
Verified Customer
Jun 17, 2020 -
Volvo Cars of Marietta responded
Your satisfaction means a lot to us, and we truly appreciate you choosing Volvo Cars of Marietta for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.c At Volvo Cars of Marietta, we value our customers and we look forward to seeing you on your next visit. Take care!
They were great about everything! Gos my daughter and I
a car and checked all the things we asked for and were great with communication
a car and checked all the things we asked for and were great with communication
More
by PILATES.ALAYNA
Verified Customer
Verified Customer
Other Employees Tagged:
Grant Nierling
Jun 10, 2020 -
Volvo Cars of Marietta responded
Hi Pilates, thank you so much for your positive comments about Volvo Cars of Marietta! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
My Total Experience at this dealership was Great. David
was very patient & thorough.
Kevin Greening was Great also.
I left very Happy & Thankful.
Thanks,
- HJ 😁
was very patient & thorough.
Kevin Greening was Great also.
I left very Happy & Thankful.
Thanks,
- HJ 😁
More
by Harvey G. Johnson
Great service - would highly recommend to anybody seeking
service
Thanks for everything Kevin
Will definitely return for future service on my car
Thanks again and have a nice day
service
Thanks for everything Kevin
Will definitely return for future service on my car
Thanks again and have a nice day
More
by KPFEFFER24
Verified Customer
Verified Customer