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Kevin Hanrahan
46 Reviews
46 Reviews
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46 Reviews of Kevin Hanrahan
Verified Customer
July 15, 2025
I arrived around 5:30pm on a Friday evening with my ac blowing hot, hybrid failure message, ruptured fuel pump and other error messages. My Venza was taken in right away and my service advisor (Kevin) cal blowing hot, hybrid failure message, ruptured fuel pump and other error messages. My Venza was taken in right away and my service advisor (Kevin) called an Uber to take me home (free of charge). The following day I provided my extended warranty info and all repairs were completed the same day. Very good experience! Kevin was awesome to work with. More
by SRFRAZIER
June 29, 2025
The service was great, as was the tire person who came and spoke to us. What is annoying is when sales people who I have no history with start contacting me because they want me to trade my Tundra. Not c and spoke to us. What is annoying is when sales people who I have no history with start contacting me because they want me to trade my Tundra. Not cool and a real turnoff. More
by KENDELL.GAMBLIN
June 13, 2025
Kevin was great. It took much longer than expected but the lounge area is comfy and enough snacks to keep me occupied. Although I was getting restless. I just wish It took much longer than expected but the lounge area is comfy and enough snacks to keep me occupied. Although I was getting restless. I just wish that the service techs wouldn't mess with some of my settings, like lights, radio, different modes, parking break, mirror etc. More
by THEAMAZN1
Other Employees Tagged: Kevin was the only one I had contact with
June 05, 2025
Service writer Kevin is a super star. This is the second time that he has taken care of my car servicing. The service technicians were dismissive of my concerns for my vehicle, but despit This is the second time that he has taken care of my car servicing. The service technicians were dismissive of my concerns for my vehicle, but despite that, they did solve a problem that they seemed to dismiss. Otherwise, I would give 5 stars, as I have done in the past. More
by GODFREYLAW
May 18, 2025
They did not want to admit that there is a manufacturing defect on the car seat The seat keeps breaking and all they say is that the external force that is causing it By the way , it is the passenger se defect on the car seat The seat keeps breaking and all they say is that the external force that is causing it By the way , it is the passenger seat and it is the only seat that keeps breaking More
by FIRASFAROUQ
Other Employees Tagged: Tim McFadden
April 19, 2025
15+ years I've been coming to Findlay, and the service is always top notch. I don't have to worry about seeing the same Service Dept. Rep, as there has been a consistency with communication, recommendations always top notch. I don't have to worry about seeing the same Service Dept. Rep, as there has been a consistency with communication, recommendations, and support. I've gotten into the habit of staying at Findlay while my vehicle(s) are being serviced, as I know the turnaround is relatively short. No complaints. This time around I worked with Kevin, and like other Team members at Findlay, I was treated with kindness, respect, and like I belonged there. I've been in Vegas for over 20 years and have purchased my last 2 vehicles from Findlay. I've no reason not to continue doing so. Side note - I love the use of the i-pads. I can appreciate the tech behind it, but honestly love being able to "see" what is being discussed regarding recommended services. I know enough about vehicles to know I don't know anything, but the contextual images in relation to what my car needs is brilliant. Yeah, it's like a doctor pointing out things on an x-ray, but that's the whole point. Great add to the already high quality of your service team. More
by HEATHGE
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