Been going there for 10 years for service.
Always a good experience. Will be back.
Always a good experience. Will be back.
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by SPAZZ3
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Patrick Camburn, Alex Camarena
15+ years I've been coming to Findlay, and the service is
always top notch. I don't have to worry about seeing the same Service Dept. Rep, as there has been a consistency with communication, recommendations
always top notch. I don't have to worry about seeing the same Service Dept. Rep, as there has been a consistency with communication, recommendations, and support. I've gotten into the habit of staying at Findlay while my vehicle(s) are being serviced, as I know the turnaround is relatively short. No complaints.
This time around I worked with Kevin, and like other Team members at Findlay, I was treated with kindness, respect, and like I belonged there. I've been in Vegas for over 20 years and have purchased my last 2 vehicles from Findlay. I've no reason not to continue doing so.
Side note - I love the use of the i-pads. I can appreciate the tech behind it, but honestly love being able to "see" what is being discussed regarding recommended services. I know enough about vehicles to know I don't know anything, but the contextual images in relation to what my car needs is brilliant. Yeah, it's like a doctor pointing out things on an x-ray, but that's the whole point.
Great add to the already high quality of your service team.
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by HEATHGE
Verified Customer
Verified Customer
Service Price Transparency
Excellent service with Kevin H as always and will
continue to see him as my service advisor
continue to see him as my service advisor
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by ACACHILANVUS
Verified Customer
Verified Customer
Service Price Transparency
Kevin the service tech is very friendly and knowledgeable
! I ve always has a good experience there!
! I ve always has a good experience there!
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by MRCHRISTOPHERD
Verified Customer
Verified Customer
Service Price Transparency
I've had my truck for over 10 years and this is the first
major repair, all went very well
major repair, all went very well
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by JAMMMER
Verified Customer
Verified Customer
Service Price Transparency
Estimated time of delivery was way longer than expected.
Weird thing when a ride home is accepted, I get called back way earlier but when waiting for my vehicle, almost double the wait time. Price was the
Weird thing when a ride home is accepted, I get called back way earlier but when waiting for my vehicle, almost double the wait time. Price was the highest I’ve paid for a synthetic oil change in a while. My current local service center is offering this same service for $40 off your price. Larry Miller Toyota of Surprise for reference: their March madness oil change special. Your service advisor offered 10% off your price.
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by PACHECOECHO
Verified Customer
Verified Customer
Service Price Transparency
Mar 24, 2025 -
Findlay Toyota responded
PACHECOECHO,
Thank you for sharing your recent service experience with us. We're sorry that your wait time took longer than promised. We know your time is valuable and we apologize for the inconvenience this may have caused you. Your feedback helps us improve our processes and better serve our customers. We take all reviews seriously and will use them in our continuous improvement efforts.
Kevin at service depth went all out in finding needed
warranty info for my 2001 Tundrax. He deserves a bonus! Thanks dude. Brian
warranty info for my 2001 Tundrax. He deserves a bonus! Thanks dude. Brian
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by BajaBrian
Mar 10, 2025 -
Findlay Toyota responded
BajaBrian,
Thank you for your feedback . We’re happy to see that you had a 5-Star experience with us. We appreciate knowing that Kevin helped find your warranty information and we look forward seeing you again soon.
Service has gone downhill.
Over the years Findlay has always been much better. What happened?
Over the years Findlay has always been much better. What happened?
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by LAURAFAIRCHILD79
Verified Customer
Verified Customer
Service Price Transparency
Mar 04, 2025 -
Findlay Toyota responded
Laurafairchild79,
Thank you for feedback. In order to learn more about your recent service visit Please contact our Customer Relations Manager so that we can learn more about how we might better serve you in the future. Kellyt@findlayauto.com
I appreciate The service department for the hard work and
how they treated me when I take my vehicle for service
how they treated me when I take my vehicle for service
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by LEONELDJ1
Verified Customer
Verified Customer
Service Price Transparency
Feb 21, 2025 -
Findlay Toyota responded
Leoneldj1,
Thank you for sharing your experience with us. We're glad that we could exceed your expectations. If there’s anything else we can do to make your next visit even better, please let us know.
I always take my Highlander to Findlay for service and
I'm always satisfied with the work. I have to wait for my vehicle and sometimes the wait is rather long but I plan for it.
I'm always satisfied with the work. I have to wait for my vehicle and sometimes the wait is rather long but I plan for it.
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by KAPTG
Verified Customer
Verified Customer
Service Price Transparency
Feb 10, 2025 -
Findlay Toyota responded
Hello Kaptg, Thank you for sharing your experience with us. We're glad that we could exceed your expectations. If there’s anything else we can do to make your next visit even better, please let us know.