Kevin Hughes | Page 2

Friendly customer service in service department. Kindly reminded me of future maintenance needs discounts. Very nice waiting area. Really appreciated the coffee bar. Kindly reminded me of future maintenance needs discounts. Very nice waiting area. Really appreciated the coffee bar. More

by halljones65 Verified Customer Verified Customer

Report | Print

Very knowledgeable and a pleasure to interact with ! !!!!!! Kudos kudos to the entire team from Gavin in sales to finance gentleman to the amazing service team!!!! I have told all my friends & cowork !!!!!! Kudos kudos to the entire team from Gavin in sales to finance gentleman to the amazing service team!!!! I have told all my friends & coworkers how GREAT the Team is!!!! More

Report | Print

Great communication, they were super attentive. The waiting are was quiet and peaceful. We were welcomed to the coffee machine and sat next to the charging station in the showroom. The waiting are was quiet and peaceful. We were welcomed to the coffee machine and sat next to the charging station in the showroom. More

by MEDTAPIA.101 Verified Customer Verified Customer

Report | Print

All the employees between sales and service are pleasant and nice and have the customer at heart. This is the number 1 at least in the top three dealerships in Rowan County. I highly recommend this dealersh and nice and have the customer at heart. This is the number 1 at least in the top three dealerships in Rowan County. I highly recommend this dealership if you want quality and a true family experience. More

Report | Print

Have had interaction with Shirley in service dept. a few times dating back October 2025. Shirley’s follow thru on getting back to me on issues I have had is poor. I’m the one who seems to always call a few times dating back October 2025. Shirley’s follow thru on getting back to me on issues I have had is poor. I’m the one who seems to always call back to check on issue. Tried to get written quotation back in October 2025 for my 2023 Silverado PU purchased at Jerry Hunt, to have ceramic coating applied to my new tailgate. I needed a written quotation for my insurance claim. After 2 or 3 attempts with Shirley, I gave up. More

by MARKTAL55 Verified Customer Verified Customer

Report | Print

Johnathan was adding stuff I asked to be taken off the bill. Seemed disheveled and I was pressured and gave in just to get out of there. My loss - your gain! 💰Caleb was very nice to work with and was ve bill. Seemed disheveled and I was pressured and gave in just to get out of there. My loss - your gain! 💰Caleb was very nice to work with and was very helpful until I had to download this LoJack that doesn’t work and then NO one until today can schedule or figure out what to do after 5 emails and 5 phone calls. I don’t even want this stupid app for 595 and was told it comes with the car. Yeah right! I asked to have it taken off bill or refund it because it isn’t going to serve me..Again my loss and your gain 💰 I will never drive 1.5 hours to get my car serviced by your dealership and I am not renewing it after a year. Let’s see how today goes for reinstalling the LoJack. More

by JULIAGAETANO13 Verified Customer Verified Customer

Report | Print

I love coming here for service. They always take care of me in a timely fashion! They always take care of me in a timely fashion! More

by jlsain Verified Customer Verified Customer

Report | Print

Everyone does a great jobs Glenn goes beyond what I expect. Trevor is a great salesman, Everyone is very proud expect. Trevor is a great salesman, Everyone is very proud More

Report | Print

Very fast and reliable service. Nice people that call me by my name. Thank you for making it a pleasant experience. Nice people that call me by my name. Thank you for making it a pleasant experience. More

Report | Print

Good cars but not happy at all with the service department advisors up front especially Brandon. Needs to do a much better job. And the dealership needs to follow through with what the promise department advisors up front especially Brandon. Needs to do a much better job. And the dealership needs to follow through with what the promise More

by ARON2 Verified Customer Verified Customer

Report | Print