Kevin Hughes | Page 3

From the initial purchase being top notch as well as, my scheduled service appointments, all have been the most stress-free dealership experiences ever. I had a minor concern that required immediate atten scheduled service appointments, all have been the most stress-free dealership experiences ever. I had a minor concern that required immediate attention. I was feeling uneasy, thinking it was more of something major and wanted an appointment asap. Kevin(service manager) and Brandon got me in immediately, retained my vehicle to trouble shoot and weigh out where the issue was deriving from. Once located, they repaired where the issue was deriving from as well as any components that possibly were affected in the area around the primary problem. Before he released my vehicle, he requested additional time from me, to test drive it on the open road for an additional day. Kevin requested additional time with my vehicle, in order to reassure all parts installed were working properly and confirm the root cause of the issue was resolved and deemed safe and up to their standards before releasing. When you have a dealership who makes you and your families safety, their top priority, you truly can’t do anything else but be grateful for them and give your forever loyalty as a customer! Kevin and Brandon, as well as the entire Jerry Hunt service team, I appreciate you more than you will ever know! Thank you all for being so phenomenal and trusting! More

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Brandon is awesome. Ford kept goving me the run atound because they didnt eanr to deal with 3rd party warranty. Jerry hunt fixed it with no problem. BYE BYE T&C Ford. Us Ford kept goving me the run atound because they didnt eanr to deal with 3rd party warranty. Jerry hunt fixed it with no problem. BYE BYE T&C Ford. Using Hunt for all my service More

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Great service and I will come back again. It was so easy with enterprise nearby too. It was so easy with enterprise nearby too. More

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Once they sell you a car, their customer service is crap! Called for 2 weeks after I purchased my highlander and received 1 return call which I missed and had to wait another week for another call back. They Called for 2 weeks after I purchased my highlander and received 1 return call which I missed and had to wait another week for another call back. They did my $2000 ceramic clearcoat and I called them as I had questions on how I didn't think it was done properly as well as a fairly good size scratch on my hood that wasn't there when I dropped off. They put a almost $600 protection on my interior which deters liquid, for my seat to still absorb liquid immediately. Called them the same day I picked up my car and haven't received a return call and were almost 3 weeks later now. Highly do NOT recommend. More

by MEGNEELY Verified Customer Verified Customer

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Very easy to work with. Everyone was friendly and eager to help with any issues. Everyone was friendly and eager to help with any issues. More

by LVONCANON13 Verified Customer Verified Customer

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Everyone at Jerry Hunt Supercenter was very professional, polite & knowledgeable of my vehicle problem. Jonathan Caldwell, Brandon & Kevin were all very helpful with getting my vehicle in and out for its rep polite & knowledgeable of my vehicle problem. Jonathan Caldwell, Brandon & Kevin were all very helpful with getting my vehicle in and out for its repair. Excellent service! More

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Very clean comfortable waiting area while we had oil changed. Courteous and knowledgeable staff. Quick turn around time. changed. Courteous and knowledgeable staff. Quick turn around time. More

by TERRYKIMSMITH Verified Customer Verified Customer

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The service ok expected it to be better Waited for several hrs before my truck got taken back went a little faster. Guess the car before mine had more things done to it several hrs before my truck got taken back went a little faster. Guess the car before mine had more things done to it More

by HELMSFAMILY05 Verified Customer Verified Customer

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I like dealing with Brandon Padgett in service. We take all our vehicles there and have bought 2 vehicles from the dealership. We take all our vehicles there and have bought 2 vehicles from the dealership. More

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Always friendly and kind. Very helpful customer service, and fast service in and out quick! Very helpful customer service, and fast service in and out quick! More

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