Kevin Jackson | Page 5

They are good but use time against you so I will only give them a B+ give them a B+ More

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Great over all customer service. They made our purchase very smooth and simple. I would recommend Gunn Nissan to everyone. They made our purchase very smooth and simple. I would recommend Gunn Nissan to everyone. More

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I had to say that yesterday was by far the best experience I've ever had in the service department!! There was a female who helped me, ( her name was Felicia); & at first I honestly thought she see experience I've ever had in the service department!! There was a female who helped me, ( her name was Felicia); & at first I honestly thought she seemed stuck up because she's so beautiful but when I asked her a personal question as I held my umbrella for her while she escorted me out of the garage I was blown away by her response.. I asked her if I could so I can use it to accompany my mother to look at Titans or SUV's. It was my mom's first time at my fav dealership & I wanted to show her the lot. My grandmother passed & my mother, aunts, & brother will inherit some money & I hope to get the whole family on my Nissan Customer team. My mother told me to talk to this beautiful woman and guess what? Felicia was way better then I expected! She gave me tons of helpful information, she was cool & easy to talk to & I felt so comfortable having an intelligent conversation with her about her job there..She's so experienced with her knowledge of cars as a service employee so for other women out there ask for Felisha & u won't be disappointed. Shout out to Felisha. Muchos gracias Felisha for being you I hope u get a raise sweet heart you deserve it mommas @}'-;-"-"---- More

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The staff at Gunn are very helpful great customer service Friendly , knowledgeable and just great group Of guys Friendly , knowledgeable and just great group Of guys More

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Very nice employees. Offers great service understanding, courteous. Gives you what you ask for and offers you an out line of what you car needs courteous. Gives you what you ask for and offers you an out line of what you car needs More

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Great service. made the car buying process really simple. overall great experience. found the truck i was looking for. overall great experience. found the truck i was looking for. More

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Best car buying experience ever. KJ in sales took care of everthing i need with out that stocker additude. Finance was just as comfortable. everthing i need with out that stocker additude. Finance was just as comfortable. More

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They did a great job. They never do the typical dealer B.S. where they try and tell you everything is wrong with your car, just what’s wrong. Will certainly be bringing my car back! B.S. where they try and tell you everything is wrong with your car, just what’s wrong. Will certainly be bringing my car back! More

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My review of Gunn Nissan is of a recent used car purchase. I trusted their long term sales person (big mistake) and another used car associate to be honest and up front about the car and any flaws ( purchase. I trusted their long term sales person (big mistake) and another used car associate to be honest and up front about the car and any flaws (see texts). The main person I dealt with was KJ. The other person he had test drive the car for me was unknown, I was out of state for this purchase. Before you say yeah you’re fault for trusting them, the reviews had me very optimistic hence why I’m writing this one for anyone else in my position considering buying from them. As you can see in the text I asked for honesty and transparency with pics of all visible flaws. From the phone to him saying “always”, ok I’m in good hands. I got sent the 3 pics you see. There were WAY more than that on the paint alone. The paint all around the car had many gouges and touch ups, the lip (which is $700) was damaged, and a fender liner was held in with zip ties and fell out after just touching it. Anyone walking around a car would be able to spot these items to make the buyer aware, however I didn’t get so lucky. That’s not all unfortunately. He had another associate test drive the car, as I asked him to and run through all of the gears. Upon receiving the car, it grinds in 5th and KJ told me “it’s good” as you can see in the text. The synchros are bad and it’s most likely going to need a new trans (common for 370’s). Mo, their sales mgr for the used lot is another matter on top of all of this. Instead of saying sorry about the associate not showing everything (easily visible, doesn’t take a mechanic to see the things I saw upon delivery), he took his associates side and said you’re buying a used car it’s your fault for not hiring someone to look at it. Don’t trust the reviews, don’t trust the associates. Do your due diligence with whatever you’re buying from them because at the end of the day, they are just trying to sell you a car. They have done nothing as far as I have seen to remedy any of the things I’ve mentioned. Don’t be another number to these guys. Good luck More

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Kevin was fantastic. The car I wanted was at their other location and Kevin met me there. I told him I wanted the car but was not someone who could hang around the dealership for hours. He offered to get t location and Kevin met me there. I told him I wanted the car but was not someone who could hang around the dealership for hours. He offered to get the paperwork ready and bring it along with the car to my home. Fastest transaction with a dealer I’ve ever had. Will definitely go back. More

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