Kevin Jackson
Kevin Jackson at Gunn Nissan

Kevin Jackson | Page 6

Sales

Gunn Nissan

750 NE Loop 410
San Antonio, TX 78209

4.8
57 Reviews
4.8

57 Reviews

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57 Reviews of Kevin Jackson

May 27, 2018

Dealership Rating
Employee Rating

San Antonio's Best Nissan Dealership I've been a loyal Nissan customer and owner for over 30 years. Throughout 5 different states, Gunn Nissan is by far the best. From their overall/ tot More

by Texman 22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Albert Cantu

April 04, 2018

Dealership Rating
Employee Rating

Competitive and Excellent customer service! Sales consultant Kevin Jackson and the finance consultant provided excellent friendly service! This is the 3rd vehicle purchased from Gunn Nisssan and More

by Gino
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Dennis Manlapaz, Akaki Tsutskirikze

January 21, 2018

Dealership Rating
Employee Rating

Thanks great experience Saw a car online went in Kevin Jackson showed me the car. No games, sold me the car I went in for. I was in and out before lunch. More

by TXNISSANANTONIO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Akaki Tsutskirikze

May 30, 2017

Dealership Rating
Employee Rating

Great customer service and people are very friendly Great customer Service and people are very friendly I have been coming to Gunn Nissan since I bought my First Nissan and love it. And will be coming More

by wedmhart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matthew Hernandez, Paul

February 12, 2017

Dealership Rating

Lowball trade in offers We have purchased from Gunn Nissan in the past and have had good experiences with the sales department as well as the service department. This time t More

by doug
Customer Service
Friendliness
Price
Recommend Dealer
No
Feb 14, 2017

Gunn Nissan responded

We feel bad you didn't have a positive experience with us Saturday, so we requested the assistance of the General Manager to review the information you mentioned. He had pulled a KBB report on your vehicle and listed 100% of the options that your vehicle has and reported it in "Very Good" condition and the recommended trade value was $17,222. We offered $16,500 allowing for reconditioning. Additionally, he confirmed the contacts that were made Saturday to Dodge Dealers and all the opinions were consistent with ours. We do understand your frustration and apologize that we couldn't explain the process better. Considering all reported extras, the appraisal we performed was accurate for the mileage and condition of the vehicle. We're glad to hear you had purchased from Gunn previously and had good experiences. Our no haggle approach remains to make the entire process as straightforward as possible and we hope you consider us again. The General Manager, Derrick Alvis, would like an opportunity to speak with you to discuss the matter further if you would like.

Feb 14, 2017

doug responded

I appreciate the response to this review but do not appreciate the fact that you are continuing to avoid the fact that your staff tried and then continued to under value a trade in by 25%. I have run the KBB report as well and have researched this same vehicle throughout the San Antonio area and found it is retailing for an average of $23,900. As far as "reconditioning" I can again point out that your staff barely looked at the car. This car was featured in Mopar Magazine and has no blemishes. Even your new car we were looking at purchasing had 2 wheel hits and paint damage on the edge of the driver door and our trade in has no marks or dings. As far as your staff calling the other dealerships: this is again not true. We watched your staff after I handed them the original window sticker for the car and they made no calls. When we were ready to leave I asked for the window sticker back and they said "it's in your car", I had to tell them that it was sitting on counter right where they had set it when they told us that they would be calling around. The reason I have posted this review is so that other potential customers going into your dealership understand that they need to know the value of their trade in and not trust your staff's practices of appraising vehicles.

July 26, 2016

Dealership Rating
Employee Rating

Kevin was so sweet, patient and very helpful I had a great experience because Kevin made buying a new car so simple. I will return back to Kevin to purchase my second car at Gunn because of grea More

by The Professor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

December 26, 2015

Dealership Rating

Awesome The sales team from the front door to the back is awesome customer service is first rate.the finance dept is awsome.the finance Mrg also help More

by Cureton1001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Derrick Alvis, Socrates Lopez

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