Kevin Jackson | Page 6

My review of Gunn Nissan is of a recent used car purchase. I trusted their long term sales person (big mistake) and another used car associate to be honest and up front about the car and any flaws ( purchase. I trusted their long term sales person (big mistake) and another used car associate to be honest and up front about the car and any flaws (see texts). The main person I dealt with was KJ. The other person he had test drive the car for me was unknown, I was out of state for this purchase. Before you say yeah you’re fault for trusting them, the reviews had me very optimistic hence why I’m writing this one for anyone else in my position considering buying from them. As you can see in the text I asked for honesty and transparency with pics of all visible flaws. From the phone to him saying “always”, ok I’m in good hands. I got sent the 3 pics you see. There were WAY more than that on the paint alone. The paint all around the car had many gouges and touch ups, the lip (which is $700) was damaged, and a fender liner was held in with zip ties and fell out after just touching it. Anyone walking around a car would be able to spot these items to make the buyer aware, however I didn’t get so lucky. That’s not all unfortunately. He had another associate test drive the car, as I asked him to and run through all of the gears. Upon receiving the car, it grinds in 5th and KJ told me “it’s good” as you can see in the text. The synchros are bad and it’s most likely going to need a new trans (common for 370’s). Mo, their sales mgr for the used lot is another matter on top of all of this. Instead of saying sorry about the associate not showing everything (easily visible, doesn’t take a mechanic to see the things I saw upon delivery), he took his associates side and said you’re buying a used car it’s your fault for not hiring someone to look at it. Don’t trust the reviews, don’t trust the associates. Do your due diligence with whatever you’re buying from them because at the end of the day, they are just trying to sell you a car. They have done nothing as far as I have seen to remedy any of the things I’ve mentioned. Don’t be another number to these guys. Good luck More

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Kevin was fantastic. The car I wanted was at their other location and Kevin met me there. I told him I wanted the car but was not someone who could hang around the dealership for hours. He offered to get t location and Kevin met me there. I told him I wanted the car but was not someone who could hang around the dealership for hours. He offered to get the paperwork ready and bring it along with the car to my home. Fastest transaction with a dealer I’ve ever had. Will definitely go back. More

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I didn’t think that a small car issue was going to turn out like this but I’m glad this team was here to help me find my new car. Very helpful and understanding. Thank you all for the help! out like this but I’m glad this team was here to help me find my new car. Very helpful and understanding. Thank you all for the help! More

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The purchasing process was very efficient and low-stress. They sell you what you want rather than wasting time up-selling and haggling. In less than two hours I was in the car I wanted. They sell you what you want rather than wasting time up-selling and haggling. In less than two hours I was in the car I wanted. More

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Everyone we came in contact with was friendly and helpful. We want to give a special thanks to Kevin Jackson. He was highly professional and pleasant to deal with. Thank you! helpful. We want to give a special thanks to Kevin Jackson. He was highly professional and pleasant to deal with. Thank you! More

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Bought a 2020 ARMADA @ GUNN Nissan.KJ Jackson made Bought a 2020 ARMADA @ GUNN Nissan. KJ Jackson made buying experience very smooth. He’s very knowledgeable about the cars and guides helps to make Bought a 2020 ARMADA @ GUNN Nissan. KJ Jackson made buying experience very smooth. He’s very knowledgeable about the cars and guides helps to make the buying experience smooth and pleasant Got a great car at a great price. When this car is done...I’m coming back to Gunn! More

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I had two recalls for my Titan, and I didn't have an appointment. Service advisor, John Thomas, was able to squeeze me in, and the recalls were taken care of in addition to the requested oil change. K appointment. Service advisor, John Thomas, was able to squeeze me in, and the recalls were taken care of in addition to the requested oil change. Kevin "KJ" Jackson is always there for me to assist me whenever I'm at the dealership. Kudos to the team. More

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Very easy purchase process. Found the vehicle online and arrived at dealer unannounced. It was relatively quick from test drive to financing. Very friendly staff. arrived at dealer unannounced. It was relatively quick from test drive to financing. Very friendly staff. More

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The team at Gunn was extremely great to work with. Everyone was very pleasant and helpful. It was a very pleasurable experience dealing with professionals who know their business. Everyone was very pleasant and helpful. It was a very pleasurable experience dealing with professionals who know their business. More

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Gunn Nissan takes care of you like family. Great family atmosphere, I would recommend this dealership to anyone. Gunn Nissan has a customer for life. atmosphere, I would recommend this dealership to anyone. Gunn Nissan has a customer for life. More

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