Kevin James | Page 3

Ed Noriega and Kevin James are a tremendous asset to a already stellar dealership. They are honest, fair, professional and friendly. My family has now purchased four cars from them and Cavendar Cadillac ; already stellar dealership. They are honest, fair, professional and friendly. My family has now purchased four cars from them and Cavendar Cadillac ; every experience has been great. The costumer truly comes first at this dealership. More

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It was a great pleasure in dealing with Kevin James, no high pressure sales! We would definitely do business again in the future!! Thanks for experience Kevin. high pressure sales! We would definitely do business again in the future!! Thanks for experience Kevin. More

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I researched on the internet and circled 4 dealerships I was going to visit. By geographic default I was the closest to Cavender so I had stopped there first. Kevin was wonderful to work with, not pushy, co was going to visit. By geographic default I was the closest to Cavender so I had stopped there first. Kevin was wonderful to work with, not pushy, completely genuine and really super nice. Mentally, I was just looking and going to go home after visiting the different places then make my comparisons but it didn’t happen that way. Kevin and his manager (Ed) really went out of their way to work with me and I really appreciated that. This is my first experience buying a car at the first place but I would do it all again. Thank you guys! More

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I RECENTLY PURCHASED A CADILLAC ESCALADE FROM CAVENDER CADILLAC IN SAN ANTONIO, TEXAS. KEVIN JAMES WAS MY SALESMAN &I WOULD HAVE TO SAY THIS IS PERSONALLY THE BEST SALESMAN I HAVE EVER PURCHASED A VEHICLE CADILLAC IN SAN ANTONIO, TEXAS. KEVIN JAMES WAS MY SALESMAN &I WOULD HAVE TO SAY THIS IS PERSONALLY THE BEST SALESMAN I HAVE EVER PURCHASED A VEHICLE FROM. FROM THE FIRST DAY THAT I HAD SPOKEN WITH HIM ON THE PHONE HE WENT OUT OF HIS WAY, FROM PICS TO VIDEOS KEVIN SENT ME EVERYTHING I NEEDED TO ASSURE ME THAT THIS WAS MY DREAM CAR. SINCE THIS WAS ONLINE I WAS NERVOUS ABOUT TRUSTING THE PICS AND THE VIDEOS BUT I CAN MOST DEFFINATELY SAY YOUR EYES ARE NOT FOOLED!! THE CAR WAS EVEN BETTER IN PERSON!! I FELT CONVINCED ENOUGH THAT THIS VEHICLE WAS IN EXCELLENT CONDITION SO I WENT THROUGH WITH IT AND PURCHASED THE VEHICLE. THE BEST THING ABOUT IT IS THAT SINCE I LIVED SO FAR AWAY KEVIN BROUGHT MY CAR TO ME! I NEVER ONCE TOOK A STEP ON THE DEALERSHIP IT WAS ALL DONE FROM HOME! HE MADE SURE I WOULDNT HAVE TO STRUGGLE TO MAKE TIME TO GET OUT THERE SINCE IT WAS SO FAR. I JUST ABSOLUTELY LOVE LOVE LOVE MY CAR! AS KEVIN SAYS "ONCE YOU GO ESCALADE YOU NEVER GO BACK"!!I GIVE HIM A 10+ FOR EXCELLENT SERVICE AND I CAN DEFENITELY SAY THAT I AM GOING TO GO BACK WHEN ITS TIME FOR MY NEXT ESCALADE :) ASK FOR KEVIN JAMES HE WILL MAKE IT HAPPEN!!! More

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Was greeted by Kevin James in the parking lot of the Dealership and he showed me the vehicle my wife and I were looking for. He was friendly, curtious, and was not pushy. I have had less than pleasant Dealership and he showed me the vehicle my wife and I were looking for. He was friendly, curtious, and was not pushy. I have had less than pleasant experiences in the past with car dealerships and was afraid of the same at Cavender. However, this was not your typical experience. The people treated you with respect, kindness, and were genuinely concerned about how they could help and make the experience as pleasant as possible. I commend Cavender and all of the people I met during my purchase. They have easily earned a customer for life. And the best part is, they did it by treating my like a person... Kevin is a great salesman and I would recommend going through him to purchase your next vehicle. He made it easy and the expression on my wifes face when the car was delivered was priceless! THANKS CAVENDER CADILLAC!!!! -Peter More

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Kevin assisted me in the set up of all the NEW electronic options in the truck. He was friendly and went out of his way to ensure I got what I wanted. Very nice to do business with. options in the truck. He was friendly and went out of his way to ensure I got what I wanted. Very nice to do business with. More

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Kevin was very helpful with the set up of the new technology in the truck. The offer of assistance with the options the previous owner had installed was greatly appreciated. technology in the truck. The offer of assistance with the options the previous owner had installed was greatly appreciated. More

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I want to thank Kevin James for all his hard work!! Awesome Job!! I love my car! I also want to thank Kevin for going that extra mile! Our experience with cavenders Cadillac. Was great!! Awesome Job!! I love my car! I also want to thank Kevin for going that extra mile! Our experience with cavenders Cadillac. Was great!! More

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We found this vehicle while looking online. I called the dealership and visited with Ed Noriega who treated me with the utmost respect and professionalism. I told Mr. Noriega my wife and I were driving to S dealership and visited with Ed Noriega who treated me with the utmost respect and professionalism. I told Mr. Noriega my wife and I were driving to San Antonio from Kerrville which is 65 miles away. Mr Noriega assured me the vehicle in question was on the property and would be available for our test drive when I arrived. Upon arrival Mr Noriega and Kevin James welcomed my wife and I and took us to the freshly cleaned vehicle for review. After a thorough test drive and explanation of all questions Kevin James invited me inside the dealership to strike a deal. I stated a few items of correction that I desired for the vehicle and was assured if I purchased the vehicle all desires would be met. The negotiation process was professional and swift. I made what I knew was a fair and reasonable offer, which they accepted and then thanked me sincerely for the business. I told them I needed to leave for a few hours to take care of some business in town and would sign the paperwork when I returned. True to their word, when I returned Mr James met me and took me to the appropriate office for a surprisingly simple and swift process of purchasing the vehicle. If this was not enough, because the vehicle needed to be detailed and serviced the next morning, Mr James offered to deliver my vehicle to Kerrville FREE Of Charge. When it arrived the next day, it was spotlessly cleaned, all asked for corrections were done and it was full of fuel. This was the most pleasant experience I have ever had purchasing a vehicle. When it is time for my next vehicle purchase I will certainly begin my search with Cavender Cadillac. David & Kathie W. More

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Having dealt with a number of new car dealerships over the years and one other one recently, I can say without a doubt that Cavender Cadillac is in a league all by itself in terms of quality and professio the years and one other one recently, I can say without a doubt that Cavender Cadillac is in a league all by itself in terms of quality and professionalism! Kevin James is as good at his job they come! While he was able to interact with me on a personal level, his professionalism was steadfast in a very satisfying but understated way--just the right way to reach me as a customer. Sales manager Ed Noriega gets equally high marks for his abiltiy to inspire customer confidence in the dealership and his ability to convey his respect for the customer. Roger Espinosa in finance is another competent professional who can interact with customers on a down to earth personal level while never missing a beat at taking care of all of the important details and covering all of his bases very smoothly. Dealership owner Billy Cavender is to be congratulated for organizing and maintaining such an excellent dealership. More

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