Kevin Jave

Service was fine. The only criticism I will give is that there could have been better communication. I called three times to talk to service advisor. Nobody called The only criticism I will give is that there could have been better communication. I called three times to talk to service advisor. Nobody called me back. Everything was done thru an email or text. And sometimes it’s just easier to talk to someone. More

by lainefried Verified Customer Verified Customer

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They were professionals and explained into details all your options to make an informed choice your options to make an informed choice More

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Very easy process. Freddy was polite, efficient, respectful and kind. Will definitely continue to work with this service staff Freddy was polite, efficient, respectful and kind. Will definitely continue to work with this service staff More

by rkoren3640 Verified Customer Verified Customer

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It was a great experience, doing a business with Hyundai. And all the workers Kevin was exceptionally good. They’re very professional and I’m very happy with my Hyundai Tucson, Philip And Theresa thank you.� And all the workers Kevin was exceptionally good. They’re very professional and I’m very happy with my Hyundai Tucson, Philip And Theresa thank you.😊👍 More

by Phil050753 Verified Customer Verified Customer

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Everything went smoothly, everything was just as the salesman stated.. We were very pleased with the entire rxperiance salesman stated.. We were very pleased with the entire rxperiance More

by BWAIBEL0 Verified Customer Verified Customer

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I contacted the dealership and scheduled an appointment with Kevin, noting that I was on a tight schedule and needed to avoid unnecessary waiting. I arrived exactly on time. Although Kevin was briefly occu with Kevin, noting that I was on a tight schedule and needed to avoid unnecessary waiting. I arrived exactly on time. Although Kevin was briefly occupied, he promptly acknowledged me, addressed my needs, and introduced me to his colleague, Axel. I was in the market for a second vehicle and had decided on a Hyundai Elantra. I initially wanted the SE trim, but since none were available, I was shown the Sport model. While I did not require the additional features, Axel from the sales team worked with me to negotiate a very competitive price. I was extremely satisfied with Axel’s professionalism and support, as well as the follow-up assistance provided by Addy in Finance. I would confidently recommend this dealership as a top-tier option, offering low-pressure sales and excellent customer service. More

by KMICH1227 Verified Customer Verified Customer

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Fantastic service and wonderful people. They were incredibly helpful making the process very easy and as quick/painless as possible. They were incredibly helpful making the process very easy and as quick/painless as possible. More

by mattpawilliams Verified Customer Verified Customer

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Great service department. Ken was awesome. Got me in and out quickly. I highly recommend. Ken was awesome. Got me in and out quickly. I highly recommend. More

by lainefried Verified Customer Verified Customer

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Great service. Took care of car. In touch the whole time. Would highly recommend Them. Took care of car. In touch the whole time. Would highly recommend Them. More

by lainefried Verified Customer Verified Customer

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I asked several times for a breakdown of the number they put on the paper. Why aren’t the taxes listed? Well you know the price of the car so if you calculate you can see this final number is the tax added. put on the paper. Why aren’t the taxes listed? Well you know the price of the car so if you calculate you can see this final number is the tax added. So nothing else? I asked many many many times. This is my out the door price? Yes yes yes. They told me. Until I sat with Gerard the finance guy. They know I had to leave at 3 PM - I said if there isn’t enough time, I’ll be happy to come back in the morning. I already left the deposit. There was plenty of time they told me. And of course he doesn’t call me in until 2:45. Conveniently I am in a rush. Suddenly there are many extra fees bringing my total about 4-5 thousand more. I complained, asked if there was a video camera to go back to- and then he took off some of the fees. Then the salesman came in to apologize as if he was completely shocked. Don’t tell me it wasn’t a well played plan. I have shared this sneaky approach with many many co workers in the area- I am sure they will not be visiting this store. I bought the car but have buyers remorse. I should have called off the deal and went to another more honest dealer. More

by michelebarcia Verified Customer Verified Customer

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