Kevin Kelley

I have been going to you for years. But this last time my transmission was acting up. I brought it in for an oil change, and to have the transmission looked at. While I was there I deci But this last time my transmission was acting up. I brought it in for an oil change, and to have the transmission looked at. While I was there I decided to talk to a sales rep incase the truck was toast. I was interested in a Malibu, that was a new 2024 model and had a sale sign in the windshield for a price of $26,113. That was the one if repairing the truck was not an option. Sales rep calls me to tell me the transmission needed replaced and was going to cost $6,700 to fix. I said draw up the numbers on the car so I have options. He put the sale price for the car at $27,800. Of course this made me mad so I asked for my truck so I could get a different opinion. Took it somewhere else and they are charging me $3,900. The kicker... they never changed my oil. They told me I couldn't pick it up till after 5pm (come to find out if didnt need more work). All the people I needed to talk to went home, so I had to sit there for an hour while I waited to figure out where my truck was. They didn't do anything else I could have picked it up at noon. I've never been treated with so much disrespect. More

by Joshua.Edmiston Verified Customer Verified Customer

Report | Print

Great customer service and communication before, during, and after the sale. Return customers that will continue to return. and after the sale. Return customers that will continue to return. More

by DREW.HOSIER Verified Customer Verified Customer

Report | Print

Chuck and Kevin were excellent. They kept me updated during the entire process. Love my car! during the entire process. Love my car! More

Report | Print

Kevin was outstanding….. enjoyed working with him on our purchase. Very knowledgeable and courteous! Would definitely buy from him again and hope we can make a deal in the future ….. Jaguar!!!! purchase. Very knowledgeable and courteous! Would definitely buy from him again and hope we can make a deal in the future ….. Jaguar!!!! More

Report | Print

Excellent experience! Kevin did a great job prepping vehicles for us to test drive and explaining their features. Kevin went above and beyond to find us the car with all the features wanted. vehicles for us to test drive and explaining their features. Kevin went above and beyond to find us the car with all the features wanted. More

Report | Print

Kevin made the whole process smooth and easy. He found my husband the perfect vehicle. We have purchased from Kelley's multiple times and will keep coming back because of the great service! husband the perfect vehicle. We have purchased from Kelley's multiple times and will keep coming back because of the great service! More

Report | Print

I recommend this dealer. Kevin Kelley was good to work with. Professional and no pressure. I would buy another vehicle from this dealer. I would also recommend to others. with. Professional and no pressure. I would buy another vehicle from this dealer. I would also recommend to others. More

Report | Print

Kelley Chevy - Great Experience From Start to Finish My search, far and wide, for a specific pre-owned vehicle commenced April, 2020 and concluded on June 27, 2020 with its purchase from Kelley Chevrolet My search, far and wide, for a specific pre-owned vehicle commenced April, 2020 and concluded on June 27, 2020 with its purchase from Kelley Chevrolet, Ft. Wayne. Living 145 miles away and in a different state, my initial contact was via a telephone conversation with Kevin Kelley, Sales Professional. Kevin was willing to answer all questions, sent additional photos of the vehicle and provided what I would soon find to be a spot on description of the vehicle’s condition. Of most importance for my out-of-state vehicle search, he agreed to hold the vehicle (good faith deposit provided) until my wife and I could get to the dealership. Immediately upon our arrival we were greeted by Kelley Chevy staff (Kevin, Chuck Kelley, GM and Josh Mould, Finance Manager). It was a pleasure to converse/meet with all three individuals, with zero sales pressure throughout our interactions. In summary, we had an excellent car purchasing experience and would highly recommend Kelley Chevrolet, Ft. Wayne, IN. More

Report | Print