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Kevin Laplanche
Kevin Laplanche at Mercedes-Benz of Cutler Bay

Kevin Laplanche | Page 5

Service Consultant

Mercedes-Benz of Cutler Bay

10701 SW 211 St
Cutler Bay, FL 33189

Contact Me
4.8
42 Reviews

Dealership Experience

12 yrs, 4 mos

Industry Experience

24 yrs, 8 mos

Languages Spoken

Creole Creole

English English

4.8

42 Reviews

Write a Review

42 Reviews of Kevin Laplanche

April 20, 2021

Dealership Rating
Employee Rating

My service advisor, Kevin, is always professional, keeps calm, and stays positive. I was able to work while my tire was replaced, as I enjoyed fresh coffee and a pastry. The customer service at Mercedes More

by melvagarcia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ewer (Ever) Aguiar, Carmen Arrazola, Luis Gutierrez

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Apr 20, 2021

Mercedes-Benz of Cutler Bay responded

It's great to hear that Kevin and the team provided you with outstanding customer service. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mercedes-Benz of Cutler Bay! Raydel Leon, Service Director 305-278-6011 or Raydel.leon@mbcutlerbay.com

Apr 20, 2021

Mercedes-Benz of Cutler Bay responded

Thank you for your kind words. We really appreciated your feedback, it's our mission and goal to provide you along with the rest of the customers of Mercedes-Benz of Cutler Bay with an outstanding customer service! Daniel Baster Sales Director 305-278-6113 daniel.baster@mbcutlerbay.com

Apr 20, 2021

melvagarcia responded

You have a great team. Thanks for the good service!

March 31, 2021

Dealership Rating
Employee Rating

Great service provided by Kevin. Car was ready at the time promised. Kevin kept me informed throughout the entire process. Always a great experience at MB of Cutler Bay More

by Bastos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ewer (Ever) Aguiar

Print
Mar 31, 2021

Mercedes-Benz of Cutler Bay responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience working with Kevin here at Mercedes-Benz of Cutler Bay. Raydel Leon, Service Director 305-278-6011 or Raydel.leon@mbcutlerbay.com

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