Kevin Lott | Page 7

Amy, Brian, Johnathon, Eddie and Kevin in the service department are absolutely amazing! Thank you guys so much!! All the managers are very thoughtful and value their customers and make them feel like fa department are absolutely amazing! Thank you guys so much!! All the managers are very thoughtful and value their customers and make them feel like family! More

by BABYJENN03 Verified Customer Verified Customer

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Everyone is so nice and helpful. The service advisors always keep me informed about my vehicle. I will def be back for my next service. always keep me informed about my vehicle. I will def be back for my next service. More

by MRS07RACING Verified Customer Verified Customer

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Excellent service and staff. Exceeds expectations. They were fast, friendly and took care of any issues. Can’t say enough how happy I am with their service. were fast, friendly and took care of any issues. Can’t say enough how happy I am with their service. More

by AJB9657562 Verified Customer Verified Customer

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I bought a used 2012 Toyota Tundra from Rountree Moore I would work with this dealer again. The salesman I worked with (Jayce) was kind and responsive although not pushy. The only reason I didn’t give him 5 would work with this dealer again. The salesman I worked with (Jayce) was kind and responsive although not pushy. The only reason I didn’t give him 5 stars is that any questions about the vehicle or the process that he didn’t know the answer to he would just guess and not do the research to find out. The actual process was typical of a car dealership. Richard in the finance department was very informative and helpful. I did, however, have the maintenance light come on 3/4 of the way on my 2.5 hr drive home from the dealership (day 1). I called twice the next day (day 2) with promises of calls back but never heard anything. The day after that (day 3) the truck wouldn’t even start. I called again and was transferred to sales manager Mandy who assured me she would do some research and get back to me. Kevin from service called me back and, although it was a bit of a process, provided outstanding assistance. He returned my calls and even provided his personal cell number for me to reach him. He worked with the sales department and they paid for the battery in my vehicle to be replaced at a Toyota dealership convenient to my location. All in all I was happy with the dealership and would work with them again. More

by MARYP Verified Customer Verified Customer

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Excellent Service Excellent service as always. Bryan Wachob called to let me know I had a couple of open recalls on my Silverado. When I dropped my vehicle off he perso Excellent service as always. Bryan Wachob called to let me know I had a couple of open recalls on my Silverado. When I dropped my vehicle off he personally gave me a ride to work and had it ready to pick up by lunch time. More

by rstone Verified Customer Verified Customer

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Pleasant to deal with only complai t was had the truck detailed an was done poorly truck was not clean had to get it rewashed that cost me $50 bit was happy with sales staff walt guy was easy tonwoek wit detailed an was done poorly truck was not clean had to get it rewashed that cost me $50 bit was happy with sales staff walt guy was easy tonwoek with More

by J_EDENFIELD2448 Verified Customer Verified Customer

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Excellent service Very professional staff very informative helpful and knowledgeable These guys really were helpful and were extremely knowledgeable about the truck and Very professional staff very informative helpful and knowledgeable These guys really were helpful and were extremely knowledgeable about the truck and gave us information along along we were very pleased with the service More

by JOHNSA003 Verified Customer Verified Customer

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