Kevin MacKenzie

Prosper, Kevin, and Pam were absolutely incredible when my husband and I visited Westown Ford after the accident I had last week. From the moment we walked in until the moment we left, the entire process w my husband and I visited Westown Ford after the accident I had last week. From the moment we walked in until the moment we left, the entire process was smooth and stress-free. We truly couldn’t have asked for a better experience. Each of them went above and beyond and managed to turn a really tough situation into something positive they genuinely turned my frown into a smile. If you’re needing a vehicle after an accident or simply looking to upgrade, I highly recommend Westown Ford. The experience is more than worth it. More

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We had the best experience at the Westown Ford Dealership. Prosper was great in showing us every vehicle we wanted and helped find more vehicles that fit our wants and needs. She helped us find th Dealership. Prosper was great in showing us every vehicle we wanted and helped find more vehicles that fit our wants and needs. She helped us find the vehicle we purchased and we didn’t even know it was an option for us. Everything was seamless and they helped watch our kids while we completed the purchase. This was the best experience I’ve ever had buying a vehicle. More

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What a wonderful experience. Everyone was extremely helpful, attentive, and overall great to work with. The same service I've had other times at Westown, but so happy to see it's Everyone was extremely helpful, attentive, and overall great to work with. The same service I've had other times at Westown, but so happy to see it's still the best dealership around. More

by nhenry40 Verified Customer Verified Customer

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Best people in the business, they understand their clients and go the extra mile for you! clients and go the extra mile for you! More

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They are working with me finding a replacement explorer that ford is buying back. They have excellent on trying to locate a new vehicle. Kevin and Vicki are really working on it. that ford is buying back. They have excellent on trying to locate a new vehicle. Kevin and Vicki are really working on it. More

by mmgt05 Verified Customer Verified Customer

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Listen up people, if you need a car, then westown Ford Lincoln in jacksonville is the place to go. Ask for Corey, tell him Benny sent you. Corey was so above and beyond of what a salesman is supposed to d Lincoln in jacksonville is the place to go. Ask for Corey, tell him Benny sent you. Corey was so above and beyond of what a salesman is supposed to do. Walked me through every step, went out of his way to make sure I was taken car of. I will be a lifetime customer, way to go Corey. Thank you. More

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I keep going back to Westown Ford to purchase a vehicle because I don't feel pressured to settle on a vehicle that I am not comfortable buying. All salesman are polite and address any concerns and help fi because I don't feel pressured to settle on a vehicle that I am not comfortable buying. All salesman are polite and address any concerns and help find what I have in mind,but give me comparable or better options. The service department is the best. I haven't met a rude or judgemental employee and don't think I will. More

by kathleenblakeley Verified Customer Verified Customer

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Everyone I delt with was so kind and able to help get me what I needed. From Prosper helping me choose a car I was happy with to Cierra helping me with payment options it was a smooth experience. what I needed. From Prosper helping me choose a car I was happy with to Cierra helping me with payment options it was a smooth experience. More

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Took care of my oil change and fixed my warranty problem. Pleased! Service team is always helpful. Pleased! Service team is always helpful. More

by Jack Hull Verified Customer Verified Customer

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5 Star service. A+++++++ They do it right or make it right!!! Very hands on and personable service When You choose Westown Ford in Jacksonville IL, You have cho A+++++++ They do it right or make it right!!! Very hands on and personable service When You choose Westown Ford in Jacksonville IL, You have chosen a Family who never forgets you. They truly have heart and care !!! Because WESTOWN FORD in Jacksonville IL ....... ARE BUILT 💙 FORD 💙 TOUGH 💙 !!!!!!! More

by loveisallweneed828 Verified Customer Verified Customer

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