Kevin MacKenzie | Page 15

Our Sales Consultant Mikki Galloway was once again Professional, Knowledgeable and Customer Focused. We will definitely purchase future vehicles from her and Westown Ford-Lincoln. Professional, Knowledgeable and Customer Focused. We will definitely purchase future vehicles from her and Westown Ford-Lincoln. More

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They alway get me taken care of when they say they will and I have all the confidence in the world in their work. Good people and I have all the confidence in the world in their work. Good people More

by tracygred Verified Customer Verified Customer

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Our Sales Consultant Mikki Galloway was Professional and Customer Focused, and we will definitely purchase another vehicle in the future from her and Westown Ford-Lincoln.. Customer Focused, and we will definitely purchase another vehicle in the future from her and Westown Ford-Lincoln.. More

by nihao4 Verified Customer Verified Customer

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Great place to do business. Friendly people.helpful people.work done when promised.all around good gals and guys.highly recommend them when car shopping. people.work done when promised.all around good gals and guys.highly recommend them when car shopping. More

by ritadon Verified Customer Verified Customer

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It was a 2021 that needed a 110 volt plug that needed the work. When I first went in to the service department, I told them that I had brought the truck in. They didn’t know it was coming in. Then they found work. When I first went in to the service department, I told them that I had brought the truck in. They didn’t know it was coming in. Then they found it had been scheduled, on the log that was on the desk where the first person I Talked with. I ask for a car to go to the coffee shop. The answer was no. They could not give everyone who came in a vehicle to drive. This is a 2021 Ford Larat. Under Ford warranty. My daughter has purchased 3 new vehicles at Westown a Mustang, a Ford Fusion, and a four door keep, and while they were under warranty They gave her something to drive. Anyway I asked the Manager that was the second person I talked to he said he was the Manager. He also would not loan Vehicle either. I told him that BS and them both I would go home and get my own car & be back. So I did. When I got, back. The guy who said he was the manager wasn’t going to work on it. Because he said I had cussed them out 5 times, maybe 6.he got his friend at the first desk to agree with him.. “That is an out right lie that I cussed anyone.” Then another Mgr. showed up told the first one he would handle it, He was very polite an agreed to work on the truck. I left and went to the coffee shop. About 15 minutes later he call me & said he thought the electric plug had a spring behind it. And he was going to get on a schematic and check it out it was about five minutes later, my son called me and told me to go get the truck. He said the manager called and said they wasn’t going to work on it, & implied that I had all timers, & ask him if I had all timers. So I went back to Westown Ford to get the truck. I went in the Front section and as a gentleman who the manager was he said he was the sales Manager, but didn’t have much to do with maintenance. He was very polite. The other manager came in the showroom, while I was talking to Kevin MacKenzie, but didn’t stop or speak. More

by Ron Verified Customer Verified Customer

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I seen what I wanted. My wife contacted Mikki and told her. Mikki and Kevin got it all done and I couldn't be happier!! her. Mikki and Kevin got it all done and I couldn't be happier!! More

by cdtdkd Verified Customer Verified Customer

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Very friendly service and ease of making appointment for work needed to be done. Friendly ride home while they worked on car. Prompt in picking us up when it was done. work needed to be done. Friendly ride home while they worked on car. Prompt in picking us up when it was done. More

by Barb Verified Customer Verified Customer

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All the people are professional and friendly. Vicki and Kevin treat my wife and I as if we are the most important people in the world. The service department is courteous and do good work, but the prices Kevin treat my wife and I as if we are the most important people in the world. The service department is courteous and do good work, but the prices are too high. More

by parsonbrown49 Verified Customer Verified Customer

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I had some car trouble, and West Town Ford was very helpful, thru out the hole process. Would refer my friends and family two Westtown Ford in Jacksonville helpful, thru out the hole process. Would refer my friends and family two Westtown Ford in Jacksonville More

by mabaker Verified Customer Verified Customer

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Wade was a great person to work with. He was always friendly and respectful to me. The entire process was quick and easy and fun. I really like the new car. Thanks for being so good to work with. friendly and respectful to me. The entire process was quick and easy and fun. I really like the new car. Thanks for being so good to work with. More

by Bob Verified Customer Verified Customer

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