Kevin Mahoney | Page 11

9. Otto’s BMW set the bar across the board for a perfect customer experience. Ralph is responsive, extremely knowledgeable, not only about the vehicle itself, but in walking me through the entire process. T customer experience. Ralph is responsive, extremely knowledgeable, not only about the vehicle itself, but in walking me through the entire process. The financing of my new vehicle could not have been more seamless and Noel made the process very pleasant. Their attention to detail and my satisfaction was unparalleled- going above and beyond in every aspect! More

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This is a first class dealership from the owner/management down. The dealership is beautiful, organized, and clean. Every employee you run into is friendly and professional. Ian Martin (Sa owner/management down. The dealership is beautiful, organized, and clean. Every employee you run into is friendly and professional. Ian Martin (Sales) and Kevin Mahoney (Sales Manager) were phenomenal to work with and made the whole experience such a pleasure. I would highly recommend Otto’s. I choose to drive over an hour there even though I have two dealers closer to me. More

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Can't say enough good things about Otto's BMW. The end-to-end purchase experience is top notch. I'm well cared for the entire time. I can also say that their Service department picks up where sales end-to-end purchase experience is top notch. I'm well cared for the entire time. I can also say that their Service department picks up where sales leaves off. They're great to work with and the quality of work is excellent. If you're looking for a great dealer with great service I highly recommend Otto's. More

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I had such a wonderful and easy experience with Justice and Otto’s BMW. Justice is so kind, considerate, smart and helpful! It does not get any better than Otto’s. Everyone is friendly and treats you li and Otto’s BMW. Justice is so kind, considerate, smart and helpful! It does not get any better than Otto’s. Everyone is friendly and treats you like family! My new 3 series is perfect and exactly what I wanted. More

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Justice and his manager helped me select the perfect SUV with the right options for my personal and business use. The plug-in Hybrid allows me to rely on electric power most days and gasoline on road trips. with the right options for my personal and business use. The plug-in Hybrid allows me to rely on electric power most days and gasoline on road trips. More

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Evan was extremely knowledgeable and helpful. He worked Evan was extremely knowledgeable and helpful. He worked around my schedule and has been available to provide assistance 24/7 The dealership its Evan was extremely knowledgeable and helpful. He worked around my schedule and has been available to provide assistance 24/7 The dealership itself was very clean and friendly. I was greeted immediately as I entered the building and offered refreshments etc. More

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Jay was awesome to work with. Has his own personal journey with multiple BMW's and has a depth of experience. Easy ordering, timely feedback and great communication. journey with multiple BMW's and has a depth of experience. Easy ordering, timely feedback and great communication. More

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We have been dealing with Otto's BMW for 35+ years. This dealership is outstanding from the owner, Michael Vadasz to Kevin Mahoney our sales manager and Ian Martin, our present client advisor. Truthfully, w dealership is outstanding from the owner, Michael Vadasz to Kevin Mahoney our sales manager and Ian Martin, our present client advisor. Truthfully, we have lost track of the number of vehicles we have purchased from Kevin during his successful career at Otto's. In the service department, have to mention Frank Adinolfi who has been our long standing service advisor at Otto's. We can always count on Frank to address any service needs, scheduled or unscheduled which might arise regarding our vehicles. Frank has been a pleasure to work with over the years. We wouldn't even think of going to another dealership. I would highly recommend without any reservation the Otto's dealership for any one considering purchasing or servicing their BMW. More

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Everyone at Otto’s is professional, courteous and friendly. Special shout-out to Scott Gately in Sales and Kevin Pinkerton in Service. They are the reason I keep doing business Otto’s! friendly. Special shout-out to Scott Gately in Sales and Kevin Pinkerton in Service. They are the reason I keep doing business Otto’s! More

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My experience with Jay Miller, our Client Advisor and Otto's BMW in West Chester was the best I ever had in my many years of buying and leasing automobiles. The dealership is spotless, everyone is extre Otto's BMW in West Chester was the best I ever had in my many years of buying and leasing automobiles. The dealership is spotless, everyone is extremely professional, and Mr. Miller and his associates in Finance, Service, and Parts went above and beyond to make my lease experience for my 2021 X3 M40i perfect from beginning to end. This was my first time at Otto's BMW but it certainly will not be my last! Best in the area!! More

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