Kevin McDaniel
Kevin McDaniel at Indy Honda

Kevin McDaniel | Page 4

Service Advisor

Indy Honda

8455 U.S. 31 South
Indianapolis, IN 46227

not yet
rated
558 Reviews
not yet
rated

558 Reviews

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Dealership Experience

9 yrs, 3 mos

558 Reviews of Kevin McDaniel

October 30, 2022

Dealership Rating
Employee Rating

Quick, reliable, and professional. I do miss the free car washes I used to get when I'd bring my car in to be serviced several years ago. More

by STAMPERFAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 31, 2022

Indy Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

October 30, 2022

Dealership Rating
Employee Rating

My car was repaired and no problem. I have never had a problem there. Thank you More

by DCORMAN3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 30, 2022

Indy Honda responded

Hi there and thank you for taking the time to leave a review. We are happy to know that our Service Team at Indy Honda was able to repair your vehicle with no problem. Until next time.

October 17, 2022

Dealership Rating
Employee Rating

Kevin is always professional and explains everything, what to expect and if there's any questions or problems to call. More

by alliedillingham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 18, 2022

Indy Honda responded

Thank you for your business and this review, Allie. We're happy to hear Kevin was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 16, 2022

Dealership Rating
Employee Rating

Everyone that I dealt with from scheduling the appointment to the service Mgr were all pleasant to deal with and efficiently took care of the issue of the recall More

by BDWALTZFARMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: There were Two young ladies that I deal with when scheduling were very pleasant, Sorry can't recall thier names

Oct 16, 2022

Indy Honda responded

Thank you so much for your kind words for our service team, and for taking the time to leave us this wonderful feedback!

October 13, 2022

Dealership Rating
Employee Rating

Very pleasant staff from service representative to checking out. Genuine people who care about good service. More

by KRISTISEBASTIAN42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 16, 2022

Indy Honda responded

Kristi, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Indy Honda.

October 08, 2022

Dealership Rating
Employee Rating

I always take my Honda to Indy Honda for service. The personnel are top notch, and they always keep you informed as to what service is up coming. More

by Goley46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 10, 2022

Indy Honda responded

Hello! Each and every day, the staff of Indy Honda strives to be excellent. Great ratings like yours are always our goal! We are always happy to be of service.

October 07, 2022

Dealership Rating
Employee Rating

Took 2days to fix a “30 minute to 3 hour job as stated by the Honda recall info More

by THEHEATHS
Customer Service
Recommend Dealer
No
Oct 08, 2022

Indy Honda responded

Hello, ​I would like to learn more about your customer experience with our Service Staff regarding the Honda recall. We always strive to ensure 100% satisfaction for our customers here at Indy Honda. Your satisfaction is important to us and I would appreciate it if you would reach out to me directly to discuss this further. Thank you, David Piercefield General Manager (317) 887-0800Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

Oct 11, 2022

Indy Honda responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

Oct 11, 2022

THEHEATHS responded

you can call at 317-850-3891

October 01, 2022

Dealership Rating
Employee Rating

I depend on the service center for all my service needs an questions.At the time of the of the need or they will get back with me as soon as they can. The service center does a great job for me. More

by ODLANDERII
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Beck, Lamont Hawthorne

Oct 02, 2022

Indy Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 30, 2022

Dealership Rating
Employee Rating

Very friendly nice place to visit for car needs usually have discount coupons for services Offered More

by JOYCECRAVENS13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 01, 2022

Indy Honda responded

Hello! We strive to provide friendly and reasonably priced service to all of our customers, and we're glad you experienced that. We look forward to seeing you back to Indy Honda again in the future!

September 26, 2022

Dealership Rating
Employee Rating

Poor service. Battery cover wasn't put back after battery installed. No one called to tell me to pick up car after service. More

by JGRIZZEL9003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Sep 27, 2022

Indy Honda responded

Hello, We are very grateful to you for taking the time to leave us this review and feedback. Our Service Department strives to provide you an excellent service experience every time. Would you please contact me at the phone number below so we can further discuss the level of service and communication you received? Thank you, David Piercefield General Manager (317) 887-0800Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn’t meet the standards customers have come to expect, but reviews like this help us improve. If you don’t mind reaching out to us so that we can speak directly, we’d love to address your concerns in detail.

Sep 30, 2022

Indy Honda responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn’t meet the standards customers have come to expect, but reviews like this help us improve. If you don’t mind reaching out to us so that we can speak directly, we’d love to address your concerns in detail.

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