Kevin service advisor is best and very knowledgeable on
repairs
I have been taking my honda cars since 2019 and very satisfied with service received. Highly recommend this place for any honda service
repairs
I have been taking my honda cars since 2019 and very satisfied with service received. Highly recommend this place for any honda service
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by KABS20012
Verified Customer
Verified Customer
Sep 19, 2022 -
Indy Honda responded
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Kevin was very professional.
He kept me informed and seems to truly care about his customers.
He kept me informed and seems to truly care about his customers.
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by ISAACLAIBE
Verified Customer
Verified Customer
Sep 17, 2022 -
Indy Honda responded
Hello. Your 5-star review means everything to us at Indy Honda! We will definitely let our team know how much you appreciated their great communication and professionalism.
Did not explain in detail or terms could understand what
they found was going on with car. Did not test drive the car to assess issue. Did not accept warranty.
they found was going on with car. Did not test drive the car to assess issue. Did not accept warranty.
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by dawnbranson
Verified Customer
Verified Customer
Other Employees Tagged:
Jerrod Hurst
Sep 12, 2022 -
Indy Honda responded
Dawn,
Thank you for taking the time to share your review. Given the opportunity, I would like to learn more about your recent service experience with us at Indy Honda. Please contact me at your earliest convenience.
Thank you,
David Piercefield
General Manager
(317) 887-0800
Parts came in on time.
Service was excellent. The repair was done professionally. I would recommend your service cento my friends
Service was excellent. The repair was done professionally. I would recommend your service cento my friends
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by JAMESPFUHRMAN
Verified Customer
Verified Customer
Aug 29, 2022 -
Indy Honda responded
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Indy Honda.
Service dept tried to sell me services I did not need.
Lost my faith in you as a service center.
Lost my faith in you as a service center.
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by BGSANDERS2011
Verified Customer
Verified Customer
Sep 01, 2022 -
Indy Honda responded
Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around.
Sep 01, 2022 -
Indy Honda responded
Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around.
Communication isn’t very good.
I’ve left messages for multiple service reps and my calls have not been returned. The last time I was there for a oil change and tire rotation, they
I’ve left messages for multiple service reps and my calls have not been returned. The last time I was there for a oil change and tire rotation, they didn’t even give me the form that shows that they checked tire tread and battery!?
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by ISAACLAIBE
Verified Customer
Verified Customer
Sep 01, 2022 -
Indy Honda responded
Hello!
Your feedback is important to us here at Indy Honda and I would appreciate the opportunity to speak with you to address your recent service visit and our communication. Please reach out to me at your earliest convenience.
Thank you,
David Piercefield
General Manager
(317) 887-0800Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you.
Sep 01, 2022 -
Indy Honda responded
Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you.
Best experience ever, super helpful, friendly and fun,
Made the whole process easier with the help we received.
Made the whole process easier with the help we received.
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by WRENNYLYNN03
Verified Customer
Verified Customer
Aug 25, 2022 -
Indy Honda responded
Hello Wrenn, we are so glad to provide you the best experience ever and to be super helpful to you here at Indy Honda. Thank you for this remarkable review.
It was a quick and easy appointment, Kevin let me when my
car would be ready and what they were going to do
car would be ready and what they were going to do
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by SUNSHINE4238502
Verified Customer
Verified Customer
Aug 23, 2022 -
Indy Honda responded
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Aug 23, 2022 -
Indy Honda responded
Hello, our staff is overjoyed to see that you had a glowing appointment with our team. Thank you for sharing this great review. We look forward to seeing you again here at Indy Honda.
Aug 23, 2022 -
Indy Honda responded
Hello, our staff is overjoyed to see that you had a glowing appointment with our team. Thank you for sharing this great review. We look forward to seeing you again here at Indy Honda.
Aug 23, 2022 -
Indy Honda responded
Hello, our staff is overjoyed to see that you had a glowing appointment with our team. Thank you for sharing this great review. We look forward to seeing you again here at Indy Honda.
Aug 23, 2022 -
Indy Honda responded
Hello, our staff is overjoyed to see that you had a glowing appointment with our team. Thank you for sharing this great review. We look forward to seeing you again here at Indy Honda.
My brother first sentence to your dealership to get a
vehicle due to my vehicle being crashed into. Yes, it was a used vehicle I got but it has been a great vehicle. I only take it to your service cent
vehicle due to my vehicle being crashed into. Yes, it was a used vehicle I got but it has been a great vehicle. I only take it to your service center for its upkeep because of the way both I and my car are treated. Because Of the way they treat and work on vehicle I will continue until I have no other choice but to get another one. I can only afford the car I have because it is paid off and with the way this excuse for government is going I, being retired, I can't afford a payment not with everything else going on.
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by KATHYMOORE7631
Verified Customer
Verified Customer
Aug 15, 2022 -
Indy Honda responded
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Indy Honda!
I have been bringing my Honda’s for service for many
years. Kevin McDaniel has been my service advisor for many of those years. He is an outstanding service adviser. The shop is always neat and clean an
years. Kevin McDaniel has been my service advisor for many of those years. He is an outstanding service adviser. The shop is always neat and clean and the interaction with service department staff is commendable. I would not take my Honda any else.
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by CALNDINELSON
Verified Customer
Verified Customer
Aug 12, 2022 -
Indy Honda responded
I appreciate you taking the time to write a review and sharing your positive experience with our Service Department. We are glad to learn your Honda is tuned up and back on the road in superb condition! We look forward to seeing you and your Honda at the next Servicing.