Kevin McDaniel
Kevin McDaniel at Indy Honda

Kevin McDaniel | Page 5

Service Advisor

Indy Honda

8455 U.S. 31 South
Indianapolis, IN 46227

not yet
rated
558 Reviews
not yet
rated

558 Reviews

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Dealership Experience

9 yrs, 3 mos

558 Reviews of Kevin McDaniel

September 19, 2022

Dealership Rating
Employee Rating

Kevin service advisor is best and very knowledgeable on repairs I have been taking my honda cars since 2019 and very satisfied with service received. Highly recommend this place for any honda service More

by KABS20012
Customer Service
Recommend Dealer
Yes
Sep 19, 2022

Indy Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 17, 2022

Dealership Rating
Employee Rating

Kevin was very professional. He kept me informed and seems to truly care about his customers. More

by ISAACLAIBE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 17, 2022

Indy Honda responded

Hello. Your 5-star review means everything to us at Indy Honda! We will definitely let our team know how much you appreciated their great communication and professionalism.

September 11, 2022

Dealership Rating
Employee Rating

Did not explain in detail or terms could understand what they found was going on with car. Did not test drive the car to assess issue. Did not accept warranty. More

by dawnbranson
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jerrod Hurst

Sep 12, 2022

Indy Honda responded

Dawn, Thank you for taking the time to share your review. Given the opportunity, I would like to learn more about your recent service experience with us at Indy Honda. Please contact me at your earliest convenience. Thank you, David Piercefield General Manager (317) 887-0800

August 27, 2022

Dealership Rating
Employee Rating

Parts came in on time. Service was excellent. The repair was done professionally. I would recommend your service cento my friends More

by JAMESPFUHRMAN
Recommend Dealer
Yes
Aug 29, 2022

Indy Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Indy Honda.

August 26, 2022

Dealership Rating
Employee Rating

Service dept tried to sell me services I did not need. Lost my faith in you as a service center. More

by BGSANDERS2011
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Sep 01, 2022

Indy Honda responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around.

Sep 01, 2022

Indy Honda responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around.

August 25, 2022

Dealership Rating
Employee Rating

Communication isn’t very good. I’ve left messages for multiple service reps and my calls have not been returned. The last time I was there for a oil change and tire rotation, they More

by ISAACLAIBE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Sep 01, 2022

Indy Honda responded

Hello! Your feedback is important to us here at Indy Honda and I would appreciate the opportunity to speak with you to address your recent service visit and our communication. Please reach out to me at your earliest convenience. Thank you, David Piercefield General Manager (317) 887-0800Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you.

Sep 01, 2022

Indy Honda responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you.

August 25, 2022

Dealership Rating
Employee Rating

Best experience ever, super helpful, friendly and fun, Made the whole process easier with the help we received. More

by WRENNYLYNN03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chance Aubrey, Brandon Kidd, Brianna Modugno , Malcom Fincher, Nick Goodrich, Heath Grepke, Jerrod Hurst, Jami Phillippe, Lyndsay Strasser

Aug 25, 2022

Indy Honda responded

Hello Wrenn, we are so glad to provide you the best experience ever and to be super helpful to you here at Indy Honda. Thank you for this remarkable review.

August 22, 2022

Dealership Rating
Employee Rating

It was a quick and easy appointment, Kevin let me when my car would be ready and what they were going to do More

by SUNSHINE4238502
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 23, 2022

Indy Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Aug 23, 2022

Indy Honda responded

Hello, our staff is overjoyed to see that you had a glowing appointment with our team. Thank you for sharing this great review. We look forward to seeing you again here at Indy Honda.

Aug 23, 2022

Indy Honda responded

Hello, our staff is overjoyed to see that you had a glowing appointment with our team. Thank you for sharing this great review. We look forward to seeing you again here at Indy Honda.

Aug 23, 2022

Indy Honda responded

Hello, our staff is overjoyed to see that you had a glowing appointment with our team. Thank you for sharing this great review. We look forward to seeing you again here at Indy Honda.

Aug 23, 2022

Indy Honda responded

Hello, our staff is overjoyed to see that you had a glowing appointment with our team. Thank you for sharing this great review. We look forward to seeing you again here at Indy Honda.

August 14, 2022

Dealership Rating
Employee Rating

My brother first sentence to your dealership to get a vehicle due to my vehicle being crashed into. Yes, it was a used vehicle I got but it has been a great vehicle. I only take it to your service cent More

by KATHYMOORE7631
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 15, 2022

Indy Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Indy Honda!

August 11, 2022

Dealership Rating
Employee Rating

I have been bringing my Honda’s for service for many years. Kevin McDaniel has been my service advisor for many of those years. He is an outstanding service adviser. The shop is always neat and clean an More

by CALNDINELSON
Customer Service
Recommend Dealer
Yes
Aug 12, 2022

Indy Honda responded

I appreciate you taking the time to write a review and sharing your positive experience with our Service Department. We are glad to learn your Honda is tuned up and back on the road in superb condition! We look forward to seeing you and your Honda at the next Servicing.

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