Kevin McFadden
Kevin McFadden at Jones Ford Shallotte

Kevin McFadden

Service Advisor

Jones Ford Shallotte

2410 Ocean Highway West
Shallotte, NC 28470

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4.9
97 Reviews
4.9

97 Reviews

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97 Reviews of Kevin McFadden

October 21, 2025

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Employee Rating

Have always been happy with the service department at Jones Ford and it is one of the reasons that I continue to purchase vehicles there. More

by Tom M
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Nealy , Christina Long

October 10, 2025

Dealership Rating
Employee Rating

Car serviced. Great job. No complaints. Been using Jones Ford for years. Have bought several vehicles from them. More

by pspelts0150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Nealy

October 10, 2025

Dealership Rating
Employee Rating

Always a pleasure to take your car to Jones Ford The service writers are so welcoming, the mechanics, and the people who you pay your bill More

by whirs-17.hider
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 09, 2025

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Most excellent operation. Professional, and quality control excellent! The Dealership visit is always the best. More

by califchief
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Nealy , Christina Long

October 08, 2025

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Employee Rating

Professional salesman and department, polite, knowledgeable, open to reasonable negotiations and prompt with completion of all transactions. More

by jbell
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Michael Huey, Jamie Morgan

September 30, 2025

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Employee Rating

Kevin always provides excellent help in explaining the problems and fixes with my ford edge. More

by jpwhitacre
Service Price Transparency
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Recommend Dealer
Yes

September 10, 2025

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They respond to my calls and concerns in a timely manner and I appreciate that More

by JOBOSCO10
Service Price Transparency
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Recommend Dealer
Yes

August 30, 2025

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Great service as usual. Installed my new lift gate motor and it works fine. Thanks again. More

by dbaker01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Nealy , Christina Long

August 22, 2025

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Employee Rating

Very courteous and friendly personnel. Did the job.quickly but was very thorough also. Thanks. More

by darcip96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 14, 2025

Dealership Rating
Employee Rating

The service department has been great. Christina always explains the findings and what to expect. Last time in for intermittent hard downshifts I thought it might not act up. Sure enough i More

by dave9499
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Nealy , Christina Long

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