Kevin McFadden
Kevin McFadden at Jones Ford Shallotte

Kevin McFadden | Page 10

Service Advisor

Jones Ford Shallotte

2410 Ocean Highway West
Shallotte, NC 28470

Contact Me
4.9
122 Reviews
4.9

122 Reviews

Write a Review

122 Reviews of Kevin McFadden

November 02, 2024

Dealership Rating
Employee Rating

Very pleased, great people to deal with. We would recommend them to everyone, exceptional service! More

by markwolford4917
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christina Long

Dec 12, 2024

Jones Ford Shallotte responded

Thank you for your feedback! We're thrilled to hear that you were very pleased with our service and found our team great to deal with. Your recommendation means a lot to us. We strive to provide exceptional service to all our customers, and your positive comments are greatly appreciated. If there's anything specific we can improve on to make your experience even better, please let us know. We look forward to serving you again!

November 02, 2024

Dealership Rating
Employee Rating

Always professional and always does great work. I get all my work done at Jones Ford. More

by JEANINELYNCH1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christina Long

Dec 12, 2024

Jones Ford Shallotte responded

We are happy we could make your experience a positive one!

November 01, 2024

Dealership Rating
Employee Rating

Had an electrical problem with my f-150. Drove it there and they squeezed me in between schedule appointments. Got it back faster than expected. Christina and Kevin were great with my techni More

by kimballflynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christina Long

Dec 12, 2024

Jones Ford Shallotte responded

We are happy we could make your experience a positive one!

November 01, 2024

Dealership Rating
Employee Rating

When I bought my vehicle I purchased a maintenance plan. Every time I bring in my vehicle for an oil change they don’t rotate the tires. With synthetic oil, the oil needs to be changed at the same interval More

by DBRODGERS1120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 12, 2024

Jones Ford Shallotte responded

Thank you for sharing your experience with us. We apologize for the inconvenience you've faced regarding the tire rotations during your oil changes. Your feedback is valuable, and we understand your frustration. We strive to provide seamless service, and it seems we fell short in this instance. We will review our procedures to ensure that tire rotations are consistently performed as part of the maintenance plan. Please reach out to us directly so we can address this issue and make things right for you. Your satisfaction is our priority, and we appreciate your patience and understanding.

November 01, 2024

Dealership Rating
Employee Rating

I have bought a lot of cars from a lot of dealers. Jones is the best sales and service I’ve ever experienced. And I LOVE my MME. More

by kimgodwin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 12, 2024

Jones Ford Shallotte responded

Thanks for the great star-rating! Your comments keep us motivated and working hard for all our guests!

October 30, 2024

Dealership Rating
Employee Rating

Great folks,great folks,great folks, awesome folks. I wish every I went treated me as well as the people at Jones ford. More

by BOBWHITEJR51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Nealy , Christina Long

Dec 12, 2024

Jones Ford Shallotte responded

We are happy we could make your experience a positive one!

October 30, 2024

Dealership Rating
Employee Rating

My 2005 Ford F150 Lariat has been maintained at Jones Ford since 2010. It runs and drives great. Ford oil is the only oil I ever use. Most replacement parts are Ford parts. If I ever decide on a new tr More

by FLYRMOSES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 12, 2024

Jones Ford Shallotte responded

We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us.

October 28, 2024

Dealership Rating
Employee Rating

The dealership was very professional and quick in the buying process and oil changes are great! More

by michopkins1010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 12, 2024

Jones Ford Shallotte responded

Thank you for taking the time to leave us your response to our Staff's outstanding customer service!

October 19, 2024

Dealership Rating
Employee Rating

On time and quick service . people at service center polite and friendly. Will use as much as possible. More

by earnheartsp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christina Long

Dec 12, 2024

Jones Ford Shallotte responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jones Ford for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

October 17, 2024

Dealership Rating
Employee Rating

They were able to get me into the shop on very short notice right before I headed out of town. They fixed the issue and I was able to travel. It was greatly appreciated More

by JIMAHRENS.SOUTHPORT
Service Time
Service Communication
Recommend Dealer
Yes
Dec 12, 2024

Jones Ford Shallotte responded

Hi, we are happy we could make your experience a positive one! If there is anything else we can do to assist you, please let us know! Take care!

...
10
...

Dealership Inventory (143 Vehicles)

used 2021 Jeep Gladiator car, priced at $44,797
2021 Jeep Gladiator
used
Bright White Clearcoat exterior
Automatic
Four-wheel Drive
new 2026 Ford Escape car, priced at $35,142
2026 Ford Escape
new
Space Silver Metallic exterior
Automatic
All-wheel Drive
new 2025 Ford Bronco car, priced at $48,513
2025 Ford Bronco
new
Shadow Black exterior
Automatic
Four-wheel Drive
new 2025 Ford Bronco Sport car, priced at $35,617
2025 Ford Bronco Sport
new
Oxford White exterior
Automatic
Four-wheel Drive
new 2025 Ford Bronco car, priced at $62,510
2025 Ford Bronco
new
Carbonized Gray Metallic exterior
Automatic
Four-wheel Drive
new 2025 Ford Escape car, priced at $35,788
2025 Ford Escape
new
Rapid Red Met Tinted Cc exterior
Automatic
Front-wheel Drive