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Kevin McFadden
Kevin McFadden | Page 7
Service Advisor
Jones Ford Shallotte
2410 Ocean Highway West
Shallotte, NC 28470
141 Reviews
141 Reviews
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141 Reviews of Kevin McFadden
June 06, 2025
The service people are friendly and I have not had any issues with the oil changes for my Mustang. But I am concerned about the growing number of recalls Ford has had lately. My 2020 Explorer lease vehi issues with the oil changes for my Mustang. But I am concerned about the growing number of recalls Ford has had lately. My 2020 Explorer lease vehicle had one (this was turned in a couple of years ago) and the issues with the adjustable seats and backup camera were never able to be fixed. More
by MGH
Verified CustomerMay 28, 2025
Great service. Great customer service. All around great customer support and service. Would highly recommend Jones Ford Great customer service. All around great customer support and service. Would highly recommend Jones Ford More
by hjamesflooring
Other Employees Tagged: Gene Paul Marshburn, Joey D. Smith
May 26, 2025
I bought my vehicle at Jones Ford just over 3 years ago. Although I have not brought the vehicle back there for general maintenance (oil changes, tires, etc), each time I did bring the vehicle there I was t Although I have not brought the vehicle back there for general maintenance (oil changes, tires, etc), each time I did bring the vehicle there I was treated like a valued customer. More
by theojkett
May 23, 2025
Still not offering pick up and drop off service. Appnt time are more of an estimate than a scheduled time. Appnt time are more of an estimate than a scheduled time. More
by jkshome
Other Employees Tagged: Christina Long
May 19, 2025
Received polite,and courteous service. . was given an estimate time service would take.. was completed well before est time.. the work came under the estimated price giving also... . was given an estimate time service would take.. was completed well before est time.. the work came under the estimated price giving also... More
by eosborne52
Other Employees Tagged: Chris Nealy , Christina Long
May 16, 2025
Scheduled service work and the truck was in within minutes of arrival and out in quickly. Staff was polite and effecient, even as busy as it was that day (constant phone calls with customers who coul minutes of arrival and out in quickly. Staff was polite and effecient, even as busy as it was that day (constant phone calls with customers who could not describe their problem). More
by setlifrd
May 16, 2025
They had everything except for the intake cabin filter , pick up & delivery was fast and on time pick up & delivery was fast and on time More
by BANSHE1999
Other Employees Tagged: Chris Nealy , Christina Long
May 13, 2025
The service department is always thorough with mileage service (oil change and tire rotation. They follow up on any problem presented prior to service . We feel confident in bringing our car to JonescFord service (oil change and tire rotation. They follow up on any problem presented prior to service . We feel confident in bringing our car to JonescFord. More
by kfo207
Other Employees Tagged: Chris Nealy , Christina Long
May 10, 2025
Like it says on their TV commercials they are easy to deal with great experiences deal with great experiences More
by rbarr93365
Other Employees Tagged: Michael Huey, Jason Marshburn, Chris Nealy , Christina Long, Joey D. Smith
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