Kevin Moylan | Page 116

Great first experience with Matt Burne Honda I was very happy with the prompt e-mail response and phone call follow-up from Lori, the knowledgeable and super-nice Guy, as well as the finance expe I was very happy with the prompt e-mail response and phone call follow-up from Lori, the knowledgeable and super-nice Guy, as well as the finance expert, Kevin, who was so great to deal with. More

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Best Dealership in the area We just purchased our 2nd vehicle from Burne Honda. It was a 2015 CRV LX. We love it and we love the service, kindness and speed of the deal. Keith wa We just purchased our 2nd vehicle from Burne Honda. It was a 2015 CRV LX. We love it and we love the service, kindness and speed of the deal. Keith was so efficient and helpful for sales;as was Kevin in Finance. This was such an easy process and this is our dealership for life. More

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Honda Odyssey We bought a Honda Odyssey. The staff was kind and respectful and found us exactly what we wanted. Then Dave sat with us and showed us all the features We bought a Honda Odyssey. The staff was kind and respectful and found us exactly what we wanted. Then Dave sat with us and showed us all the features and answered every question we had about our new car. We love it! More

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New car purchase My recent purchase of a new Honda Accord from Matt Burne Honda was a very good experience. Guy Palmer, sales rep, was very knowledgeable and helpful My recent purchase of a new Honda Accord from Matt Burne Honda was a very good experience. Guy Palmer, sales rep, was very knowledgeable and helpful from our first meeting until I drove off in my new Accord. I will certainly return to Matt Burne Honda and Guy Palmer for future car purchases. Kevin Moylan, finance director, was also very knowledgeable and helpful. He fully explained the financing process clearly and quickly. I have and will continue to recommend Matt Burne Honda to others as everyone on staff with whom I've had contact, both sales and service, has been friendly, helpful and pleasant to deal with. Thank you! More

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Great car, horrible dealership The first issue I had was trying to cancel an extended warranty. The warranty had a 30 cancellation period. I contacted the finance director to cancel The first issue I had was trying to cancel an extended warranty. The warranty had a 30 cancellation period. I contacted the finance director to cancel. Long story short, over a week later the warranty company had to process the cancellation because the dealership did not do it. The next issue was with service. I had a wheel bearing that was bad. When I called to schedule my service the guy was rude telling me he highly doubted a wheel bearing would need to be replaced so soon. I had an appointment on July 3rd to get it checked out. I dropped the car off at 8 am. At 1:15 I had not heard anything so I called. I was told they were still looking at the car. At 3:30 I called again. I was told it was just finished. It was a bearing but they didn't have the part so I would need to come back! I was told the repair would take a half a day. Then when I said I would need a loaner I was told that's not usually possible. I argued that and then someone else stepped in and said they would work it out so I could get one. The next day I was called to see how my experience was. When I gave my negative feedback the woman apologized and said Jack Munley would be calling me the next day. No one called me back. When the part came in and I called to schedule and asked for a loaner I was told the repair would take 40 minutes and they could do it on a Saturday. I brought it in at 9:00. I am writing this as I sit in the waiting room. It is 10:51. When I checked 20 minutes ago I was told the person who scheduled me was wrong and the repair takes at least 2 hours. This is no way to treat customers. I regret buying my car here. I will never come back here for anything. More

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CRV Purchase I had a wonderful experience with Dave Walsh. His knowledge, assistance and accommodations for my purchase were outstanding. He returned calls immed I had a wonderful experience with Dave Walsh. His knowledge, assistance and accommodations for my purchase were outstanding. He returned calls immediately, reviewed the workings of the car in a way that was very understandable and did all he can to make me feel very comfortable with the deal. It was a pleasure dealing with Burne Honda.... More

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Awesome! The employees are very personable and nice. Much better than the other dealerships we went to. Overall a great experience for buying my first car. I f The employees are very personable and nice. Much better than the other dealerships we went to. Overall a great experience for buying my first car. I felt comfortable and felt the employees were trustworthy! By far not pushy at all! More

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New Vehicle Purchase Dave was great. Saw him on Saturday and told him what I was looking at and would be back Monday. He had the vehicle waiting when I came in Monday. Dav Dave was great. Saw him on Saturday and told him what I was looking at and would be back Monday. He had the vehicle waiting when I came in Monday. Dave gave me all the specs on my CRV and showed me how to operate all the controls and vehicle set ups. We worked out a deal, and here I am a new 2018 CRV EX owner. Myself and all my girls love the vehicle. This is my 4th Honda. I am a Matt Burne Honda customer for life. Well done Dave! Thank you. More

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Purchase a new vehicle Awesome experience all around and a beautiful car! Kevin and Brian were great to work with and I will highly recommend to family and friends Awesome experience all around and a beautiful car! Kevin and Brian were great to work with and I will highly recommend to family and friends More

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Certified CRV The certified pre-owned car team at Burne Honda are the best. Mike Churi and Dave Walsh gave me excellent service and attention. They expediated my pu The certified pre-owned car team at Burne Honda are the best. Mike Churi and Dave Walsh gave me excellent service and attention. They expediated my purchase of a beautiful 2016 Honda CRV. The car was spotless and beautiful. Dave went over all the accessories with me, helping me to pair my phone and explaining all the buttons and tech. The paperwork was done painlessly and quickly. Overall, I rate them a 12 out of 10. More

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