Kevin Peck
Kevin Peck at Jim Norton Toyota Tulsa
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Kevin Peck

Rental Manager

Jim Norton Toyota Tulsa

9809 South Memorial Drive
Tulsa, OK 74133

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11 Reviews
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11 Reviews

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11 Reviews of Kevin Peck

March 20, 2024

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Employee Rating

Great service & waiting area so nice with comfortable, relaxing, clean with refreshments. Grateful you also rinsed off the car and vacuum the inside. More

by CMKLEE40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 20, 2024

Jim Norton Toyota Tulsa responded

Thank you for visiting our service department and for leaving the kind words! We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, Courtney, Jim Norton Auto Group

March 05, 2024

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The service dept is always very helpful and friendly. They also have oil change coupons and will replace your key fob battery at no chargez More

by bmares54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zeb Freter

Mar 06, 2024

Jim Norton Toyota Tulsa responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Courtney, Jim Norton Auto Group

March 01, 2024

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Extremely pleased with the customer service I received from Jeff! He was very courteous and listened to me before asking questions. More

by SPOOKYCHASE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Lee

Mar 04, 2024

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and we look forward to working with you again down the road. Sincerely, Courtney, Jim Norton Auto Group

November 04, 2020

Dealership Rating

Kevin was awesome! He was so friendly and provided everything to cater to my car rental needs. I highly recommend you going in to see Kevin! He’s the best. More

by Devaughn W.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 05, 2020

Jim Norton Toyota Tulsa responded

Thank you for your great review, Devaughn! We're glad to have Kevin on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

October 21, 2019

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Fantastic people Misty was amazing!!!!! The best salesman or woman I have ever done business with. I will forever be a customer of Toyota because of her. She was knowl More

by Philzink8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Misty McDonald, Dalton Stephens

Oct 22, 2019

Jim Norton Toyota Tulsa responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! Please feel free to contact us if you have any questions! Laura Morse, e-Commerce Manager, laura_morse@jimnortontoyota.com

January 15, 2019

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Best in oklahoma Have purchased numerous vehicles over the years in the areas of Tulsa, ba, Muskogee & okc. This is the best. No hassels. They really work hard to g More

by Okmisfit
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Tyler Atkinson, Sean Connelly, Eric Scott

Jan 15, 2019

Jim Norton Toyota Tulsa responded

What an enjoyable review to read.  It is reassuring to know our team provided you with a hassle-free and great experience. Our primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. Don’t hesitate to call or stop in should you have any questions. Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

November 14, 2018

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Purchase 2018 RAV4 Overall experience was great. Our sales person (Brad) was one of the best sales people i’ve Ever dealt with. He was very responsive and took care of e More

by Gardenia2700
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Derrick Lawrence, Brad Mincer

Nov 19, 2018

Jim Norton Toyota Tulsa responded

Thank you for the excellent review! It's great to hear that Brad and the team provided a wonderful buying experience. We appreciate your recommendation and look forward to helping you again in the future. Best, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

September 05, 2018

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Excellent Customer Service/Satisfaction Guranteed Jim Norton Toyota in Tulsa will be the absolute best buying decision you’ll ever make. Almost felt like being at home and dealing with the most upfron More

by Quade Cox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bryan Burdette, Greg Foster , Adam Buckmaster, Shaun Hembree, Kayla Hemphill, Tyson Hoyt, Stephen Remy, Devin Roberts, Jeremy Swigart

Sep 06, 2018

Jim Norton Toyota Tulsa responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

July 10, 2017

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Employee Rating

Great customer service The staff is very well organized and I was greeted immediately. Also I appreciate the way staff members escort you to the next phase / desk of service More

by Kris10bryant
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Shaun Hembree, Zack and maybe Eric?

Jul 13, 2017

Jim Norton Toyota Tulsa responded

Thank you for your business and this review. I am happy to hear that our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

June 22, 2017

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Employee Rating

Two Year Service Visit I had a very good experience. Was met promptly by a friendly young lady who showed me to my service agent. He and I discussed the work that was to be More

by Ben Wah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Holmes, Bryan Burdette, Greg Foster , Cody Clay, David Dumas, Brett Fry, Shaun Hembree, Tyson Hoyt, Innessa Schwartz

Jun 23, 2017

Jim Norton Toyota Tulsa responded

Thanks for the kudos, Ben. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

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