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Eric Cooper

Overview Reviews (24) Inventory (270)

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Eric Cooper

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Eric Cooper

Service Director

Jim Norton Toyota Tulsa

9809 South Memorial Drive
Tulsa, OK 74133

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4.8

24 Reviews

Overview Reviews (24) Inventory (270)

4.8

24 Reviews

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24 Reviews of Eric Cooper

April 18, 2024

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Employee Rating

Nobody is perfect. Nobody is perfect. Nobody is perfect. Nobody is perfect. Nobody is perfect. Nobody is perfect. Nobody is perfect. Nobody is perfect. Nobody is perfect. More

by CLYDEWILLARD54

Verified Customer

Workmanship

Service Time

Recommend Dealer

Yes

Helpful 0

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Apr 20, 2024 -

Jim Norton Toyota Tulsa responded

Clyde, we are thankful for every customer who enters our building and always strive to provide exceptional customer service.Thank you for sharing your feedback.Please reach out to our Fixed Operations Director, Greg Foster, at 918-250-6888 or greg_foster@jimnortontoyota.com if there is anything you would like to discuss. Sincerely, Courtney, Jim Norton Auto Group

April 02, 2024

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Employee Rating

David Holmes is the reason I continue to come to Jim Norton to have my vehicles serviced! Norton to have my vehicles serviced! More

by coffey0

Verified Customer

Service Price Transparency

Workmanship

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: David Holmes

Helpful 0

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Apr 03, 2024 -

Jim Norton Toyota Tulsa responded

Thanks for your outstanding review! I'm very happy to hear that David was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Courtney, Jim Norton Auto Group

April 02, 2024

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Employee Rating

Very good service. Very quick and friendly staff. All services performed professionally. Good job guys, Very quick and friendly staff. All services performed professionally. Good job guys, More

by locolobo157

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Joey Ryan

Helpful 0

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Apr 03, 2024 -

Jim Norton Toyota Tulsa responded

Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Sincerely, Courtney, Jim Norton Auto Group

March 26, 2024

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Employee Rating

Terrific and professional service! I am glad I gave Jim Norton another chance. Twelve years ago I had a terrible experience buying a car there but they have changed and are much bett I am glad I gave Jim Norton another chance. Twelve years ago I had a terrible experience buying a car there but they have changed and are much better now. More

by chrono1220

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Mar 27, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for your wonderful feedback! We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. We look forward to seeing you again soon! Sincerely, Courtney, Jim Norton Auto Group

March 21, 2024

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Employee Rating

They take good of my matinence. No caplaints. I'll continue to go there. And they are fast. No caplaints. I'll continue to go there. And they are fast. More

by CPERLISKEY9

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Rachel Farrell

Helpful 0

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Mar 22, 2024 -

Jim Norton Toyota Tulsa responded

March 14, 2024

Dealership Rating

Employee Rating

I have been very pleased with Jim Nortin. I have used them from the tome I bought my 2014 Avalon from them. Sadly, it was totaled last year with only 44,000 miles on it. That’s when I bou I have used them from the tome I bought my 2014 Avalon from them. Sadly, it was totaled last year with only 44,000 miles on it. That’s when I bought a used Avalon from them they Service has always been top-notch. More

by ILINE_JONES

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Greg Foster, Auston Foster, Jeff Cantrell, Rachel Farrell , Brent Durett

Helpful 0

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Mar 15, 2024 -

Jim Norton Toyota Tulsa responded

Iline, thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, Courtney, Jim Norton Auto Group

March 12, 2024

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Employee Rating

Everyone is nice and they got me in and out quickly. Don’t know what else to say. Don’t know what else to say. More

by spencer9988

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Rachel Farrell

Helpful 0

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Mar 13, 2024 -

Jim Norton Toyota Tulsa responded

Spencer, thank you for writing this amazing review for our team! At Jim Norton Toyota, we always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Courtney, Jim Norton Auto Group

March 08, 2024

Dealership Rating

Employee Rating

Great dealership awesome people clean and dies a Awesome job very satisfied an recommend them job very satisfied an recommend them More

by ssmagee91

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Auston Foster

Helpful 0

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Mar 08, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for taking the time to submit this amazing feedback. Our team takes pride in their fast, friendly, and efficient customer service and will be ecstatic to hear that you left Jim Norton Toyota satisfied. We are very appreciative of your 5-star review and recommendation. We appreciate you continually trusting us with your automotive needs and look forward to working with you again soon. Have a great day! Sincerely, Courtney, Jim Norton Auto Group

March 07, 2024

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Employee Rating

very expedient in meeting my need. The service was done to my satification in a timely manner. The service was done to my satification in a timely manner. More

by vanderbeekpr

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: David Holmes, Jeff Cantrell , Brent Durett

Helpful 0

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Mar 08, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Courtney, Jim Norton Auto Group

March 06, 2024

Dealership Rating

Employee Rating

They always do great work very courteous and also they go out of their way to please you. I would recommend them to anyone. out of their way to please you. I would recommend them to anyone. More

by helen.hoffman6

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

Report | Print

Mar 06, 2024 -

Jim Norton Toyota Tulsa responded

Helen, thank you for taking the time to submit this amazing feedback. Our team takes pride in their fast, friendly, and efficient customer service and will be ecstatic to hear that you left Jim Norton Toyota satisfied. We are very appreciative of your 5-star review and recommendation. We look forward to working with you again soon! Sincerely, Courtney, Jim Norton Auto Group

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