Kevin Proo
Kevin Proo at Germain Honda of Surprise

Kevin Proo | Page 2

Service Advisor

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

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4.9
211 Reviews

Languages Spoken

English English

Spanish Spanish

4.9

211 Reviews

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211 Reviews of Kevin Proo

July 29, 2026

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Employee Rating

Very welcoming and attentive. The complementary car wash was awesome, not every dealership does csrwashes. More

by Josemagallanes556
Service Price Transparency
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Recommend Dealer
Yes
Jul 30, 2026

Germain Honda of Surprise responded

We are happy you enjoyed a 5-star experience. A clean car is always a bonus. Thank you for choosing Germain. Best Regards, Sassha Motz General Manager

July 27, 2026

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I called Robert after being told by Earnhardt Honda that they were going to hold our car for a week before looking at it. He got us right in. Parts needed to ordered, but our car was fixed properly the ne More

by FRANK_MERLINO
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Recommend Dealer
Yes
Jul 28, 2026

Germain Honda of Surprise responded

Our team is happy we were able to assist and get your vehicle concerns quickly addressed and get you back on the road. Thank you for allowing us to assist, and we do hope to be of service to you again. Best Regards, Sassha Motz General Manager

July 27, 2026

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Service center was very informative and helpful. Not my first time there and I’ve had a great experience every time. More

by Fsmits701
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Recommend Dealer
Yes
Jul 28, 2026

Germain Honda of Surprise responded

We thank you for your continued business and trust in our team to care for you and your Honda. Best Regards, Sassha Motz General Manager

July 27, 2026

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seems to be very slow , took 4 hours which is a long time for the services we had done. More

by Info@dunegear.com
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Recommend Dealer
Yes

July 22, 2026

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Wonderful experience. I liked the fact the service advisor wasn't pushy as in other Honda dealers in the area. I will definitely be bringing both of my Honda vehicles in h More

by MJKANCELER
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Recommend Dealer
Yes
Jul 23, 2026

Germain Honda of Surprise responded

Thank you for sharing your positive and no-pressure service experience with our team. Here at Germain, our staff is dedicated to providing a quality experience while providing you with all the information you need to make informed decisions about the care of your Honda. Best Regards, Sassha Motz General Manager

July 22, 2026

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Great service. I’ll definitely use Germain Honda again! Special thanks to Ray Garcia and Kevin Proo. Overall very happy with how car sale and everything post it w More

by kaf2000
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Recommend Dealer
Yes
Jul 23, 2026

Germain Honda of Surprise responded

Our goal is to ensure a 5-star experience for all who visit. Our team is happy to know that Ray and Kevin provided you with the level of service you deserve as a valued Germain customer. Best Regards, Sassha Motz General Manager

July 17, 2026

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Great service. On time. Friendly and courteous staff. No pressure. I would recommend this dealership. More

by Clyman45
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Recommend Dealer
Yes
Jul 20, 2026

Germain Honda of Surprise responded

We appreciate your business and thank you for your kind recommendation. See you down the road. Best Regards, Sassha Motz General Manager

July 16, 2026

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Kevin was an excellent service advisor and kept me updated on the work that was being done on my vehicle. In and out in a timely manner and as promised. Highly recommend. More

by roc907
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Recommend Dealer
Yes
Jul 17, 2026

Germain Honda of Surprise responded

Thank you for your trust in our service team! We're happy Kevin provided you with efficient and informative service. Please don't hesitate to give us a call the next time we may help you. Best Regards, Sassha Motz General Manager

July 16, 2026

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The service at Germain Honda of Surprise is the best! They know how to treat their customer right and have fair pricing! Thank you!!! More

by dmckee1980
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Recommend Dealer
Yes
Jul 17, 2026

Germain Honda of Surprise responded

Our sales and service teams are dedicated to customer satisfaction, and they work hard to provide our guests with only the best care. Thank you for choosing Germain for your service needs. Best Regards, Sassha Motz General Manager

July 15, 2026

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I really appreciate the level of customer service I receive when I go there. I also like the big waiting area. More

by Skipmove
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Recommend Dealer
Yes
Jul 16, 2026

Germain Honda of Surprise responded

Our team is happy you continue to enjoy a positive and comfortable service experience with our team. See you next time. Best Regards, Sassha Motz General Manager

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