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Kevin Proo
Kevin Proo at Germain Honda of Surprise

Kevin Proo | Page 2

Service Advisor

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

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4.9
197 Reviews

Languages Spoken

English English

Spanish Spanish

4.9

197 Reviews

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197 Reviews of Kevin Proo

July 01, 2026

Dealership Rating
Employee Rating

Quick efficient service from the time I pulled up till the job was complete. I feel very confident that the work was done in an excellent manor. More

by jim@jferny.com
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan (Nate) Garcia, Alfredo (Al) Bustamante, Robert Solis

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Jul 08, 2026

Germain Honda of Surprise responded

Thank you for your kind review! We're pleased to hear our team provided quick, efficient service and that you felt confident in the quality of the work completed. We appreciate your trust and look forward to assisting you again in the future! Best Regards, Sassha Motz General Manager

July 01, 2026

Dealership Rating
Employee Rating

The dealership was helpful answering all questions, Kevin my advisor was knowledgeable and helpful as well More

by jzg440
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 08, 2026

Germain Honda of Surprise responded

Thank you for your kind review! We're glad to hear Kevin and our team provided knowledgeable, helpful service and took the time to answer all of your questions. We appreciate your business and look forward to assisting you again in the future! Best Regards, Sassha Motz General Manager

June 30, 2026

Dealership Rating
Employee Rating

This dealership is conveniently located for us. It is a nice facility that we prefer. More

by angelita1307
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alfredo (Al) Bustamante

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Jul 08, 2026

Germain Honda of Surprise responded

Your complete satisfaction is our ultimate goal. Thank you for choosing Germain for your automotive needs. Best Regards, Sassha Motz General Manager

June 30, 2026

Dealership Rating
Employee Rating

Everyone is always so helpful and Kevin has always been great! Always smiling! His attention to detail is appreciated every time I take my car of my husband’s vehicle. More

by nrivera520
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alfredo (Al) Bustamante

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Jul 08, 2026

Germain Honda of Surprise responded

Thank you for your wonderful review! We're pleased to hear Kevin and our team continue to provide helpful, attentive, and friendly service. We appreciate your trust in us with both your vehicle and your husband's, and we'll be sure to share your kind words with Kevin. We look forward to assisting you again! Best Regards, Sassha Motz General Manager

June 30, 2026

Dealership Rating
Employee Rating

Kevin was very helpful and the works was done in a timely manner! Thanks so much More

by RSNDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 09, 2026

Germain Honda of Surprise responded

Providing a quality and efficient service experience is our ultimate goal. Thank you for sharing your visit. Best Regards, Sassha Motz General Manager

June 30, 2026

Dealership Rating
Employee Rating

Kevin proo was incredibly helpful. He was by far the best service expert I have had at your establishment. I will only be going through him from now on More

by mattdorsey1500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 09, 2026

Germain Honda of Surprise responded

Thanks for sharing positive feedback on Kevin. We truly appreciate hearing from people who have been helped by our amazing team. We sincerely appreciate your business. Best Regards, Sassha Motz General Manager

June 30, 2026

Dealership Rating
Employee Rating

Servicio de Juan Marino y Alex Rivas fue muy buena, agradable al comprar nuestra Crv. 6/29/26 la visita al centro de inspección y garantía con Kevin Proo fue muy buena tambien, nos ayudó , hasta descue More

by Dixxtorsion
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Rivas, Juan Marino

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Jul 09, 2026

Germain Honda of Surprise responded

¡Gracias por compartir tu experiencia! Nos alegra saber que ha tenido una visita de ventas y servicio tan positiva. Los miembros del equipo que reconociste son verdaderamente valiosos miembros de la familia Germain, y estamos agradecidos por su dedicación a ofrecer un cuidado excepcional a cada huésped. Agradecemos tus amables palabras y tu negocio. Un saludo cordial, Sassha Motz Director General

June 29, 2026

Dealership Rating
Employee Rating

Everyone is very nice and professional. They always get me in quickly and keep me updated More

by mebbeck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 09, 2026

Germain Honda of Surprise responded

We appreciate you for leaving our team this kind review! We are delighted to know that we did a terrific job of getting your car in a timely manner and kept you updated on the status of your vehicle. If there is ever anything more that we may help you with, please do not hesitate to let us know. Best Regards, Sassha Motz General Manager

June 28, 2026

Dealership Rating
Employee Rating

The service was very fast and efficient. I was walked through everything so there were no surprises at the end. More

by ASHLEY1CELESTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan (Nate) Garcia, Alfredo (Al) Bustamante, Robert Solis

Report | Print
Jul 09, 2026

Germain Honda of Surprise responded

We are pleased you enjoyed a quality, efficient, and transparent visit. See you down the road. Best Regards, Sassha Motz General Manager

June 25, 2026

Dealership Rating
Employee Rating

Clean, bright, calm atmosphere, from greeting to finish everyone was awesome. Service tech was the best ever. More

by PATCOLEMAN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jun 26, 2026

Germain Honda of Surprise responded

Thank you for your business and wonderful feedback! We're delighted you enjoyed our clean, welcoming atmosphere and that our team provided an exceptional experience from start to finish. We appreciate your kind words about your service technician and look forward to serving you again! Best Regards, Sassha Motz General Manager

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