Kevin Proo
Kevin Proo at Germain Honda of Surprise

Kevin Proo | Page 2

Service Advisor

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

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4.9
151 Reviews
4.9

151 Reviews

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151 Reviews of Kevin Proo

March 24, 2026

Dealership Rating
Employee Rating

Kevin was the best service writer I've dealt with in a long time. Highly recommend. I was traveling cross country and my Pilot started acting up misfiring ...limp mode , bad juju on the Phoenix freeways More

by SWIRL86309
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Mar 25, 2026

Germain Honda of Surprise responded

We are sorry you experienced concerns during your cross country travels. Our team was happy to assist anyway we could. Our goal is to provide all our guests with 5-star service. We wish you safe and happy journeys. Best Regards, Sassha Motz General Manager

March 24, 2026

Dealership Rating
Employee Rating

I wasn’t personally there but my dad brought my pilot in and said it’s the nicest honda dealer he’s ever been in and the staff was extremely friendly and helpful More

by Ssieleni
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Mar 24, 2026

Germain Honda of Surprise responded

We thank you for trusting our team with your automotive needs and for leaving us this positive feedback. Best Regards, Sassha Motz General Manager

March 23, 2026

Dealership Rating
Employee Rating

Kevin got me in and had the 150,000 fluid changes done in 2 hours with no problems. Excellent Service Advisor and excellent technician. More

by gvogt12000
Recommend Dealer
Yes
Mar 24, 2026

Germain Honda of Surprise responded

Thank you for sharing your positive and efficient service visit with Kevin. We are happy he took great care of you. Best Regards, Sassha Motz General Manager

March 23, 2026

Dealership Rating
Employee Rating

Kevin Proo is easy to work with, and the service on my car was completed very quickly. More

by rs.garrett1979
Service Price Transparency
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Recommend Dealer
Yes
Mar 24, 2026

Germain Honda of Surprise responded

We strive for 100% satisfaction, and it is great to see that you had such a positive experience at Germain Honda of Surprise. We hope you have a great day! Best Regards, Sassha Motz General Manager

March 23, 2026

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Amazing and easy to work with. Kevin Proo is the best! Will be returning for service on my vehicles More

by rubene329
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Recommend Dealer
Yes
Mar 24, 2026

Germain Honda of Surprise responded

We know Kevin will appreciate your kind words, and he looks forward to working with you again. Best Regards, Sassha Motz General Manager

March 23, 2026

Dealership Rating
Employee Rating

Although I live a good distance away from this dealership, we choose do to our service there, as they are timely and fair. More

by CLAUZON27
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Service Communication
Recommend Dealer
Yes
Mar 24, 2026

Germain Honda of Surprise responded

We appreciate you choosing to travel to visit us for your automotive needs. Your business and trust in our team mean so much to us all. See you at your next visit. Best Regards, Sassha Motz General Manager

March 23, 2026

Dealership Rating
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Great experience. Great customer service from Kevin. Process was quick and efficient. Will definitely becoming back. More

by MIKE.GONZALES2
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Recommend Dealer
Yes
Mar 24, 2026

Germain Honda of Surprise responded

Thank you so much for sharing your experience. Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. Thank you for your positive feedback! Best Regards, Sassha Motz General Manager

March 23, 2026

Dealership Rating
Employee Rating

Had a good experience with Kevin, who made it easy for me from beginning to end. I will definitely be returning to get my vehicle serviced at this location. More

by JAS2071332
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Mar 24, 2026

Germain Honda of Surprise responded

Thank you so much for your 5-star review! We are pleased that Kevin could get your needs taken care of- seamlessly and efficiently. It is our pleasure to serve you. Please do not hesitate to let us know how we may be of further assistance to you in the future! Best Regards, Sassha Motz General Manager

March 20, 2026

Dealership Rating
Employee Rating

Had a good experience with Kevin, who answered all my questions and was a pleasure to work with. More

by WRXBuyer2012
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Recommend Dealer
Yes
Mar 22, 2026

Germain Honda of Surprise responded

Thank you for letting us know that Kevin ensured a positive and informative guest experience. Please let us know if you need anything further. Best Regards, Sassha Motz General Manager

March 20, 2026

Dealership Rating
Employee Rating

Kevin took great care of us and made sure everything was fine and checked. We will be returning for needed services in the future. More

by MICHIKITTY
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Mar 22, 2026

Germain Honda of Surprise responded

We would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits Germain Honda of Surprise with only the best there is to offer. Best Regards, Sassha Motz General Manager

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