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Kevin Proo
Kevin Proo at Germain Honda of Surprise

Kevin Proo | Page 16

Service Advisor

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

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4.9
197 Reviews

Languages Spoken

English English

Spanish Spanish

4.9

197 Reviews

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197 Reviews of Kevin Proo

October 09, 2025

Dealership Rating
Employee Rating

Friendly and knowledgeable people. Great selection of vehicles. Clean and inviting lounge area to wait for your car while it is being serviced. More

by sonadora8660@yahoo.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Evan Winje , Michael Breezy Briese

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Oct 10, 2025

Germain Honda of Surprise responded

We're delighted you enjoyed a pleasant visit and a comfy wait in our lounge. Enjoy the road in your new Honda. Please come see us again someday! Best Regards, Sassha Motz General Manager

October 09, 2025

Dealership Rating
Employee Rating

Everything was perfect! Thanks for making the process so easy! Got me in and out More

by Redrobin9904
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan (Nate) Garcia, Alfredo (Al) Bustamante, Robert Solis , Todd Forbis, Maria Jimenez, Kristina Miranda

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Oct 09, 2025

Germain Honda of Surprise responded

Our team is pleased to know your visit met our high 5-star standards for quality and efficiency. See you next time. Best Regards, Sassha Motz General Manager

October 06, 2025

Dealership Rating
Employee Rating

Our Service, which was a Recall part, was taken care of very quickly. They kept in touch with us along the way. They were amazing! More

by davis.tammy62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 06, 2025

Germain Honda of Surprise responded

Thank you for letting us know that your recent recall visit was handled with great care and communication. See you next time. Best Regards, Sassha Motz General Manager

October 01, 2025

Dealership Rating
Employee Rating

The check-in person ( Kevin) was very nice . He explained the service details and communicated periodically on what was proceeding. More

by rhs101952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 02, 2025

Germain Honda of Surprise responded

Thank you for taking the time to share your positive and informative service experience with Kevin. Please let us know if you need anything further. Best Regards, Sassha Motz General Manager

September 30, 2025

Dealership Rating
Employee Rating

very friendly and relatable service. Everything was clear and straightforward. Would definitely recommend to friends and family. More

by Taylor.mateko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 02, 2025

Germain Honda of Surprise responded

We are happy you enjoyed a 5-star informative service experience with our team. Best Regards, Sassha Motz General Manager

September 26, 2025

Dealership Rating
Employee Rating

Great staff. They take good care of you, go over any additional work needed and work around your schedule and in what order the work should be done. Love the li More

by mis2shop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike (Jersey Mike) Arencibia, Kristina Miranda

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Sep 30, 2025

Germain Honda of Surprise responded

Thank you for choosing Germain for your automotive service needs. Our team is happy to know your enjoyed a quality experience and appreciated the fresh brewed coffee while you waited with us. See you next time. Best Regards, Sassha Motz General Manager

September 26, 2025

Dealership Rating
Employee Rating

Recall work completed earlier than expected. Kevin gets high marks for communication and listening to the customer. More

by Justinekeller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 30, 2025

Germain Honda of Surprise responded

Our goal is your overall satisfaction so we are pleased to know that Kevin took great care of you. Best Regards, Sassha Motz General Manager

September 25, 2025

Dealership Rating
Employee Rating

the dealership did a very good job. Kevin did a great job communicating with me More

by Martinez656
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 30, 2025

Germain Honda of Surprise responded

We're happy you found our staff to be so supportive during your experience here at Germain Honda of Surprise. Don't hesitate to call us if you ever need anything. Be safe on the road! Best Regards, Sassha Motz General Manager

September 24, 2025

Dealership Rating
Employee Rating

Excellent and timely service. I appreciated the helpful information about my vehicle and Kevin not being pushy about products or services that I should purchase. More

by Jashinhust
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 24, 2025

Germain Honda of Surprise responded

Thank you for your business and for sharing your positive and supportive experience with Kevin. See you next time. Best Regards, Sassha Motz General Manager

September 19, 2025

Dealership Rating
Employee Rating

Oil change pricing is through the roof even with a coupon $95! This will drive customers away. That’s what I am reviewing. More

by NateM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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