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Kevin Proo
Kevin Proo at Germain Honda of Surprise

Kevin Proo | Page 15

Service Advisor

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

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4.9
197 Reviews

Languages Spoken

English English

Spanish Spanish

4.9

197 Reviews

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197 Reviews of Kevin Proo

November 14, 2025

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Employee Rating

Kevin was very helpful and knowledgeable. He took time to explain what our service would entail. We were very pleased. More

by bertaroberts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 17, 2025

Germain Honda of Surprise responded

We are happy your enjoyed a quality and informative experience. Thank you for sharing your experience. Best Regards, Sassha Motz General Manager

November 14, 2025

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Employee Rating

Very good customer service and team work. They got my car in and out with the service I asked for and more.. thanks Honda family. More

by rollinssandra3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 17, 2025

Germain Honda of Surprise responded

We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We always strive to provide personable and excellent customer service. Thank you for the review! Best Regards, Sassha Motz General Manager

November 12, 2025

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Employee Rating

Gets the work done in a timely manner in the timeframe promised. Great support from Kevin Proo! More

by WRITING
Recommend Dealer
Yes
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Nov 13, 2025

Germain Honda of Surprise responded

Thank you for choosing Germain for your automotive service needs. We are happy to know that our team met if not exceeded your expectations. Best Regards, Sassha Motz General Manager

November 06, 2025

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Employee Rating

I had an outstanding experience at Germain Honda of Surprise with Kevin Proo and the entire service team. They worked on my 2019 Accord Sport and did an exceptional job from start to finish. Kevin w More

by Arnoldc022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 07, 2025

Germain Honda of Surprise responded

Thank you for taking the time to share such a wonderful review! We’re thrilled to hear that Kevin and our service team provided you with an outstanding experience and that their professionalism, communication, and attention to detail stood out. Your kind words about our commitment to transparency, quality, and customer care mean a great deal to us. We truly appreciate your recommendation and look forward to continuing to provide you with exceptional service for your Accord and future automotive needs. Best Regards, Sassha Motz General Manager

November 03, 2025

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Employee Rating

Great customer service. Communicated important details regarding vehicle. Went over concerns and recommendations for the vehicle. More

by hermen.hernandez
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
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Nov 04, 2025

Germain Honda of Surprise responded

We're happy to hear that our team made sure you had an excellent service experience, and that all of your needs and expectations were efficiently met. We appreciate your business and hope to work with you again the future. Best Regards, Sassha Motz General Manager

November 03, 2025

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I always got my car taken care of at the dealership in Illinois where I bought the car. After a few unsuccessful tries I have finally found a trustworthy place in Arizona to do maintenance on my car. More

by JoyB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 04, 2025

Germain Honda of Surprise responded

Thank you for choosing to work with us here at Germain. Your business and trust in our team mean so much to us all. We look forward to building a long and lasting relationship. Best Regards, Sassha Motz General Manager

October 31, 2025

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Employee Rating

Excellent service, Robert was very friendly and helpful. I enjoy when I come for service More

by kathy.oberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan (Nate) Garcia, Alfredo (Al) Bustamante, Robert Solis , Todd Forbis, Maria Jimenez, Kristina Miranda

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Nov 04, 2025

Germain Honda of Surprise responded

Thanks you! We're glad to hear that you had a pleasant and accommodating experience with us, and we hope to work with you again in the future. Best Regards, Sassha Motz General Manager

October 30, 2025

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I have a great experience! Thank you! Kevin. He took the time to explain everything clearly. More

by MAYRAORQUIZ88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 31, 2025

Germain Honda of Surprise responded

We truly value your business and thank you for choosing Germain for your automotive needs. Best Regards, Sassha Motz General Manager

October 15, 2025

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Employee Rating

Kevin was really great and friendly, I would definitely recommend anyone to come here & see him! More

by dai2120064
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 16, 2025

Germain Honda of Surprise responded

Thank you so much for this excellent review. We’re here to stick with our promise and deliver a quality guest experience. We really appreciate your business and support. Wishing you all the best. Best Regards, Sassha Motz General Manager

October 13, 2025

Dealership Rating
Employee Rating

Very helpful and informative. It was a great experience and I felt confident everything was done More

by Sandymahoney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan (Nate) Garcia, Alfredo (Al) Bustamante, Robert Solis , Todd Forbis, Maria Jimenez, Kristina Miranda

Report | Print
Oct 14, 2025

Germain Honda of Surprise responded

Thank you so much for your wonderful review and recommendation! Providing quality and efficient service is so important to us, and we are pleased that our team's efforts met your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels! Best Regards, Sassha Motz General Manager

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