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Kevin Proo
Kevin Proo at Germain Honda of Surprise

Kevin Proo | Page 20

Service Advisor

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

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4.9
211 Reviews

Languages Spoken

English English

Spanish Spanish

4.9

211 Reviews

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211 Reviews of Kevin Proo

August 07, 2025

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Employee Rating

All my needs were met at my first service appointment on my new leased vehicle. More

by normajillo
Service Price Transparency
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Recommend Dealer
Yes
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Aug 08, 2025

Germain Honda of Surprise responded

We thank you for choosing Germain for your automotive needs and look forward to continuing to ensure you receive only the best in customer care throughout your ownership experience. Best Regards, Sassha Motz General Manager

August 07, 2025

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I am very happy and please to deal with Honda German service department and also the sales person Michael who was very kind and willing to teach me how to use my new vehicle. I highly recommend Honda Ge More

by rosieluna52
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Evan Winje , Jersey Michael

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Aug 07, 2025

Germain Honda of Surprise responded

We would like to thank you for your recommendations and for this 5 Star review. Our team of professionals is dedicated to providing you and everyone else who visits Germain Honda with only the best there is to offer. Best Regards, Sassha Motz General Manager

August 05, 2025

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My service rep was excellent. He appeared interested in was very informative and kept me updated during my wait. The dealership as attractive and comfortable. The rest room was cl More

by Cleostenzel
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Recommend Dealer
Yes
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Aug 06, 2025

Germain Honda of Surprise responded

Thank you for providing feedback on your recent experience at Germain Honda of Surprise. We take pride in providing a clean and inviting space for all of our guests, so our team appreciates that you noticed. We are also pleased to know that Kevin and our team took great care of you. We look forward to seeing you again soon! Best Regards, Sassha Motz General Manager

August 04, 2025

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Clean efficient and my service writer was very helpful! Kevin is very knowledgeable and courteous young man! More

by Randallaltmeyer
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Workmanship
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Recommend Dealer
Yes
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Aug 05, 2025

Germain Honda of Surprise responded

Your business and kind recommendation mean so much to us all. We know Kevin will be honored to learn of your kind words. Best Regards, Sassha Motz General Manager

August 04, 2025

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Always treated with respect and service always great. Kevin takes care of his customers. This dealership is always top notch. More

by johnkusmit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 05, 2025

Germain Honda of Surprise responded

We thank you for sharing your positive experience and 5-star rating. See you down the road. Best Regards, Sassha Motz General Manager

August 02, 2025

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Everyone was so friendly. Service was completes quickly and technician took very good care of my car More

by Annaconnelly
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Recommend Dealer
Yes
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Aug 04, 2025

Germain Honda of Surprise responded

Thank you for taking the time to leave our team this kind review. Best Regards, Sassha Motz General Manager

July 31, 2025

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Germain Honda offers great customer service, especially when compared to other valley Honda dealers (former Arrowhead and Right Honda customer). My service advisor, Kevin, was kind and answered all my ques More

by bchia8
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 31, 2025

Germain Honda of Surprise responded

Your business and kind recommendation means so much to us all. We are pleased to know that Kevin ensured your overall satisfaction and provided you with all the answers you needed. Best Regards, Sassha Motz General Manager

July 28, 2025

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Great service, the dealer will treat you like family. Love the maintenance team, and their fast work. More

by tristancharbonneau96
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan (Nate) Garcia, Alfredo (Al) Bustamante, Robert Solis , Todd Forbis, Maria Jimenez, Kristina Miranda

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Jul 28, 2025

Germain Honda of Surprise responded

We thank you for your trust in our team and your kind recommendation. We are so happy to have you as part of our Germain family. Best Regards, Sassha Motz General Manager

July 26, 2025

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I had my first service appointment for the CRV. From check-in with Kevin to waiting for a short time was excellent. Kevin showed me how to remotely start the car. More

by joan47walton
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 28, 2025

Germain Honda of Surprise responded

hanks for sharing your experience with us. We are happy you had a positive experience overall. We hope that you come back and see us again! Best Regards, Sassha Motz General Manager

July 23, 2025

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Employee Rating

Kevin Proo is an amazing guy and got all my stuff done fast and professional More

by arojas.g.59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jul 24, 2025

Germain Honda of Surprise responded

Thank you so much for this excellent review. We’re here to stick with our promise and deliver a quality guest experience. We really appreciate your business and support. Wishing you all the best. Best Regards, Sassha Motz General Manager

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