Kevin Proo
Kevin Proo at Germain Honda of Surprise

Kevin Proo | Page 19

Service Advisor

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

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4.9
188 Reviews

Languages Spoken

English English

Spanish Spanish

4.9

188 Reviews

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188 Reviews of Kevin Proo

July 18, 2025

Dealership Rating
Employee Rating

0 I'm very pleased and happy with the service department especially working with Kevin. More

by rosieluna52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 18, 2025

Germain Honda of Surprise responded

We thank you for choosing to service with us here at Germain. Your business and kind words mean so much to us all. Best Regards, Sassha Motz General Manager

July 17, 2025

Dealership Rating
Employee Rating

Kevin was very attentive and took excellent care of us. Germain is the best for customer service! More

by SPGONZALES
Service Time
Service Communication
Recommend Dealer
Yes
Jul 18, 2025

Germain Honda of Surprise responded

Our team is dedicated to customer care and we are so happy to know Kevin and our team ensured you received nothing but the best. Best Regards, Sassha Motz General Manager

July 17, 2025

Dealership Rating
Employee Rating

Arried on time and vehicle was taken into service department within minutes. Advisor stated completion would be about 1.5 hours. Normal time for an oil change. More

by johnkusmit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 18, 2025

Germain Honda of Surprise responded

Thank you for sharing your recent service experience with our team. We are happy to know your expectations were met during your recent visit. Best Regards, Sassha Motz General Manager

July 17, 2025

Dealership Rating
Employee Rating

Kevin was wonderful. He was attentive, helpful and the best. Not all Honda dealers are like this. Definitely will be choosing this one based on amazing staff! More

by Anna.williams2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 18, 2025

Germain Honda of Surprise responded

Thank you. We’re happy to hear that you had a great experience with Kevin, and that he did what he could to ensure you and your Honda were taken care of. We appreciate your business and look forward to working with you again in the future. Best Regards, Sassha Motz General Manager

July 16, 2025

Dealership Rating
Employee Rating

Best dealership in Surprise Arizona! Service is fast and they have excellent customer service. Do go anywhere else. More

by ktchis80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kiara Ruiz , Maria Jimenez

Jul 18, 2025

Germain Honda of Surprise responded

Your business and kind words mean so much. Thank you for choosing Germain for your automotive needs. Best Regards, Sassha Motz General Manager

July 14, 2025

Dealership Rating
Employee Rating

Ivan provided great service and was easy to work with. Ty Crews in Finance was also great. Have worked with Ty a number of times with different leases and a previous purchase. Also very helpful was Bra More

by wharala
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Jul 15, 2025

Germain Honda of Surprise responded

Your continued business and trust in our team mean so much to us all. Our staff is truly dedicated to customer care and we are fortunate to have them on our team taking great care of our valued customers. Best Regards, Sassha Motz General Manager

Jul 15, 2025

wharala responded

I have had the pleasure of working with what I consider an outstanding auto dealer.. Thank you Shasta and your entire staff. There may be other dealerships who operate on the same level of customer service, but I really don’t think we could find one better.

July 12, 2025

Dealership Rating
Employee Rating

Kevin is amazing. He explained everything that needed to be done easily and completely. He's an engaging and friendly person also. I will be more than happy to work wi More

by divaramy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 15, 2025

Germain Honda of Surprise responded

Kevin will be so happy to know you enjoyed working with him. We are fortunate to have him on our team taking great care of our valued guests. Best Regards, Sassha Motz General Manager

July 10, 2025

Dealership Rating
Employee Rating

Very friendly and helpful told him my concerns and was able to understand my concerns More

by lindanucc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 15, 2025

Germain Honda of Surprise responded

We are happy we were able to ensure your complete satisfaction. See you next time. Best Regards, Sassha Motz General Manager

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