Kevin Proo

Great service ! Professional and explains everything in detail leaving me now questions when I leave. Professional and explains everything in detail leaving me now questions when I leave. More

by Nicolecarrier37 Verified Customer Verified Customer

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I love the waiting room and the dealer told me it’ll take about an hour to an hour and a half which it did he was correct in his time my experience was great compared to other dealerships about an hour to an hour and a half which it did he was correct in his time my experience was great compared to other dealerships More

by victory4 Verified Customer Verified Customer

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Super satisfied! Easy scheduling & quick. Kevin is always super informative and always on it! I very much enjoy the easiness of getting my car in & out quickly! Easy scheduling & quick. Kevin is always super informative and always on it! I very much enjoy the easiness of getting my car in & out quickly! More

by Jayden Griffin Verified Customer Verified Customer

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Although we purchased this vehicle at Arrowhead, this service center is much closer to us and very handy. I was very impressed with the customer service lobby. service center is much closer to us and very handy. I was very impressed with the customer service lobby. More

by ruth.zbylut Verified Customer Verified Customer

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Great Service, quick scheduling, nice facility, reviewed charges and inspection, everything as expected. Thank you charges and inspection, everything as expected. Thank you More

by MIKEMCHUGH013 Verified Customer Verified Customer

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Very pleased with the service department at Germain Honda and our Service advisor, Kevin Proo. I was greeted and helped as soon as I arrived for my scheduled appointment. I have been a repeat customer for ma and our Service advisor, Kevin Proo. I was greeted and helped as soon as I arrived for my scheduled appointment. I have been a repeat customer for many years. More

by prmad Verified Customer Verified Customer

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I found Kevin Proo to be outstanding. He tried everything in his power to make sure I had a good experience. Not the fault of Kevin, one thing I did not like was the added on expenses tac He tried everything in his power to make sure I had a good experience. Not the fault of Kevin, one thing I did not like was the added on expenses tacked onto the final bill... things like parts disposal. This should all be included in the advertised price. Since those items were not included, it makes the advertised price look more attractive when it really was not much better than your competitors. Germain gets as sad face for that one. Also, I would have appreciated interaction with the service tech. He/She could have answered some questions I had. More

by Loren.cheel Verified Customer Verified Customer

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Always appears clean and inviting. The staff is friendly and knowledgable, willing to assist without delay. The staff is friendly and knowledgable, willing to assist without delay. More

by Gherrerajr Verified Customer Verified Customer

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Kevin was extremely helpful, going above and beyond to work through issues with the extended warranty company and come to a solution to get my car repaired. I went in totally unsure how everything would work through issues with the extended warranty company and come to a solution to get my car repaired. I went in totally unsure how everything would go, and was very happy with the results. More

by Swtbugger Verified Customer Verified Customer

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Quick and easy service once again. Very satisfied with Germain Honda. Very nice waiting area to wait for vehicle to be serviced Very satisfied with Germain Honda. Very nice waiting area to wait for vehicle to be serviced More

by MSWAFFORD777 Verified Customer Verified Customer

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