Kevin Rafeek
Kevin Rafeek at Southern Acura Newport News

Kevin Rafeek

Service Advisor

Southern Acura Newport News

12501 Jefferson Ave
Newport News, VA 23602

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4.9
526 Reviews
4.9

526 Reviews

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526 Reviews of Kevin Rafeek

September 07, 2025

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Employee Rating

Dealer worked with us to get the car in at the new location in a timely manner More

by BJLEWIS0084
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Cisco Lugo

September 06, 2025

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Employee Rating

I was late getting there. Didn't know they had moved. But even being late he got me in and out with in a hour. More

by george turner64
Recommend Dealer
Yes

Other Employees Tagged: Kevin Rafeek

September 06, 2025

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Employee Rating

That day was for my state inspection and received the same courtesy, professionalism, attention and understanding he always displays when I come in. I told him, I recently purchased another vehicle. I di More

by CRROOKWOOD
Recommend Dealer
Yes

Other Employees Tagged: Kevin Rafeek

September 05, 2025

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Best dealership service ever. I am very pleased with services and appreciate Cisco and the team! More

by gabriellmcnair
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Cisco Lugo, Jess Gentry

September 05, 2025

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Scheduling the appointment was very easy. They found and solved the problem very quickly. Amd it was under warranty. Yay! More

by emont91
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Recommend Dealer
Yes

Other Employees Tagged: Cisco Lugo

September 05, 2025

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Kevin and his team are super knowledgeable, professional, and targets personal auto repair situations. Appreciated!! More

by TCARMON12
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Recommend Dealer
Yes

Other Employees Tagged: Cisco Lugo

September 04, 2025

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Prompt and efficient. The service staff was very polite The vehicle was also throughly cleaned More

by BROWNDOUGLAS773
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Recommend Dealer
Yes

September 04, 2025

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Kevin always gives excellent customer service. Southern Acura provides reliable car maintenance, flexible scheduling and upfront pricing. More

by Halltcb495
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cisco Lugo

September 04, 2025

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Everything was professional and well explained from the beginning to the end. The staff vere friendly and courteous More

by ntoakley168
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cisco Lugo

September 04, 2025

Dealership Rating
Employee Rating

Made the service department very understanding and useful. We appreciate the services rendered and will keep using them More

by michaelsavage36
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Service Time
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Recommend Dealer
Yes
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