Kevin Rafeek | Page 79
Service Advisor
Southern Acura Newport News
12501 Jefferson Ave
Newport News, VA 23602
789 Reviews
Write a Review789 Reviews of Kevin Rafeek
February 06, 2024
Kevin Rafeek is very professional. He always makes sure I get A1 service. Kevin always guides me to the best and necessary services I need to keep my car running well. He always makes sure I get A1 service. Kevin always guides me to the best and necessary services I need to keep my car running well. More
Other Employees Tagged: Kevin Rafeek
December 14, 2023
I've been going to this dealership for year - buying or maintenance, top notch experience. Kevin always makes sure my SUV is in top conditions, he never is too busy to answer my questions or explain why s maintenance, top notch experience. Kevin always makes sure my SUV is in top conditions, he never is too busy to answer my questions or explain why service items need attention. More
November 10, 2023
I was able to schedule same day and everyone was nice and polite. They took care of my car and I was on my way. The link that was sent to for work required and provided a quote was phenomenal. Great job! polite. They took care of my car and I was on my way. The link that was sent to for work required and provided a quote was phenomenal. Great job! More
Other Employees Tagged: Berna Aguirre
November 09, 2023
I have been dealing with this dealership since 1987 the service is excellent and complete in any task they do. Thank you JoBeth service is excellent and complete in any task they do. Thank you JoBeth More
Other Employees Tagged: Cisco Lugo , Berna Aguirre, Raymond James service Technician
November 08, 2023
Rafeek was on top of things when he found my car remote key battery needed to be replaced. I say that realizing if the remote key had a dead battery, it would have been quite an inconvenience. key battery needed to be replaced. I say that realizing if the remote key had a dead battery, it would have been quite an inconvenience. More
Other Employees Tagged: Devin Sheldon
November 07, 2023
Our Acura has a problem. Our brand new battery keeps draining. The shop first said Nov 3, 2023, it was probably a defective battery. Then they said they could not identify Our brand new battery keeps draining. The shop first said Nov 3, 2023, it was probably a defective battery. Then they said they could not identify any cause as the battery was fine. Then the invoice showed they found a problem with the battery, but they said that was incorrect & reprinted the invoice. They had no answer for their mistake. They also were supposed to replace the windshield wipers but they did not have a rear wiper in their stock so replaced only the front ones. We were there way too long & disappointed that they gave poor service. More
Other Employees Tagged: Cisco Lugo , Berna Aguirre

