Kevin Rafeek | Page 79

I am a carry over from Hall Acura of Newport News and the Service Department and Sales personnel are always excellent. The Finance personnel I have not been very nice at times. Service Department and Sales personnel are always excellent. The Finance personnel I have not been very nice at times. More

by rightdo Verified Customer Verified Customer

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The staff is very accommodating and explain the options for service well. Trust them to do good, necessary work. for service well. Trust them to do good, necessary work. More

by DEBHILL50 Verified Customer Verified Customer

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The service isn’t transparent enough to me as a customer to know the work has been done professionally/ to know the work has been done professionally/ More

by KIRKMATTEN Verified Customer Verified Customer

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Kevin great customer service; however, Southern Acura should give clients a reason to return such as mention available coupons as well as courtesy car wash too much competition out here should give clients a reason to return such as mention available coupons as well as courtesy car wash too much competition out here More

by None Verified Customer Verified Customer

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Service advisor was outstanding and mechanics did a great job. All work accomplished on time and below estimate. Loaner car was helpful and appreciated. job. All work accomplished on time and below estimate. Loaner car was helpful and appreciated. More

by Bielick1 Verified Customer Verified Customer

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They took care of my vehicle and found out what was going on with it they also provided a loaner while my car was in shop going on with it they also provided a loaner while my car was in shop More

by pkarven Verified Customer Verified Customer

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He was very courteous and professional. He had me in and out in more than a reasonable timeframe. He’s also a Michigan fan… Go Blue!! He had me in and out in more than a reasonable timeframe. He’s also a Michigan fan… Go Blue!! More

by KIRKMATTEN Verified Customer Verified Customer

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Service reps are always helpful and courteous. Repairs are completed in a timely manner. Everything is always explained Repairs are completed in a timely manner. Everything is always explained More

by nurseetter Verified Customer Verified Customer

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Dealership was very professional, courteous and knowledgeable about my vehicle. It really was great that my state inspection was free. I have not allowed anyone else to perform any maintenance on m knowledgeable about my vehicle. It really was great that my state inspection was free. I have not allowed anyone else to perform any maintenance on my vehicle since I purchased it in April 2014. More

by WRANDALL54 Verified Customer Verified Customer

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The dealership initiated a new lease program for my 2022 MDX allowing me to initiate a new 2024 MDX erase for a new 2024 MDX which saved me hundreds of dollars and was much appreciated by this long term cl MDX allowing me to initiate a new 2024 MDX erase for a new 2024 MDX which saved me hundreds of dollars and was much appreciated by this long term client (I have lease five previous MDXs from this dealership. The service department of this dealership recognizes this long term relationship and provides me outstanding service levels. More

by JOHN@VICKERMANASSOCIATES.COM Verified Customer Verified Customer

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