Kevin Rafeek | Page 82
Service Advisor
Southern Acura Newport News
12501 Jefferson Ave
Newport News, VA 23602
811 Reviews
Write a Review811 Reviews of Kevin Rafeek
November 07, 2023
Our Acura has a problem. Our brand new battery keeps draining. The shop first said Nov 3, 2023, it was probably a defective battery. Then they said they could not identify Our brand new battery keeps draining. The shop first said Nov 3, 2023, it was probably a defective battery. Then they said they could not identify any cause as the battery was fine. Then the invoice showed they found a problem with the battery, but they said that was incorrect & reprinted the invoice. They had no answer for their mistake. They also were supposed to replace the windshield wipers but they did not have a rear wiper in their stock so replaced only the front ones. We were there way too long & disappointed that they gave poor service. More
Other Employees Tagged: Cisco Lugo , Berna Aguirre

