Kevin Riggleman | Page 11

Great fast and friendly service. The staff was very good and explained everything very well. Kept me up to date on the process of getting my car serviced. and explained everything very well. Kept me up to date on the process of getting my car serviced. More

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Josh is a knowledgeable and professional service advisor and is very customer service oriented. He took great care of me and went the extra mile. It is for this reason that I continue to have my vehicles and is very customer service oriented. He took great care of me and went the extra mile. It is for this reason that I continue to have my vehicles serviced at Tri State. Josh would make a great manager for the service department in the future! More

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Tri State Nissan's service center is a JOKE!! I took my truck in to have it looked at and they charged me $104 to hook it to their computer. Then they told me I needed a new $5000 transmission! I took my truck in to have it looked at and they charged me $104 to hook it to their computer. Then they told me I needed a new $5000 transmission! I'm no idiot, so I got a second opinion at Interstate Transmission and it turns out I just needed a new valve body! The code clearly shows it was a 'clutch solenoid circuit short'! What a JOKE, Tri State! God only knows how many people you guys have cheated out of money! And when I went to pick it up thay gave me a "list of things you should have us fix for you" the total was $7500! I felt like they just wanted me to look at the list and just walk next door to the showroom and trade it in on a new one! What a JOKE, Tri State! I WILL NEVER GO BACK AND NEVER SEND ANYONE THERE AGAIN! Shame on you, Tri State...Shame on you! More

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better than what one would expect I've been going to Tri State since I bought my Altima almost five years ago. I trust them completely with their recommendations. They are courteous I've been going to Tri State since I bought my Altima almost five years ago. I trust them completely with their recommendations. They are courteous and thorough, far beyond what I would expect from a service provider. More

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