Kevin Riggleman | Page 10

I went for my complimentary maintenance, and last time was told my oil change was recommended at another 5K miles (I was at 12K), when it’s synthetic oil and was told by the dealership I purchased it at t was told my oil change was recommended at another 5K miles (I was at 12K), when it’s synthetic oil and was told by the dealership I purchased it at that I can go up to 10K miles. They changed the sticker. Today I go in, and I explain to Kevin (the service representative) who was fantastic and the only reason for 2 stars. He agrees to do the sticker for at least 7K miles. The sticker gets printed wrong - no biggie. I ask another representative for a new sticker and he tells me that they recommend 5K miles (which defeats the purpose of paying for synthetic IF I had been paying for it to go just as often) and then tells me that no, they cannot reprint the stickers. I tell him that the one other man did last time, so I was blatantly lied to, and then Kevin reprinted the sticker for me. To me, asking customers to come just as often for twice the price when synthetic is meant for you to go longer because it burns cleaner reads of a scam to make more money off customers who do not know any better. More

Report | Print

Tri-State Sales Consultant Payne and Finance Manager was very professional. They went above and beyond to make buying a vehicle easy. very professional. They went above and beyond to make buying a vehicle easy. More

Report | Print

Car Buyer Beware! We were promised a fix to our car, after they sold us one with an air condition system that didn't work, and then they reneged. Do not buy when there are honest dealers around. Imagine after they sold us one with an air condition system that didn't work, and then they reneged. Do not buy when there are honest dealers around. Imagine a dealership being able to get away with just about whatever they want to get away with. They say they value customer service, but our experience tells you otherwise. Dishonest, sneaky, and self-serving. More

Report | Print

Thank you Kevin and Todd! Excellent service and great communication amongst us! Tri state Nissan continues to be above the rest of their competition. Shaun communication amongst us! Tri state Nissan continues to be above the rest of their competition. Shaun More

Report | Print

Kevin has been our mainstay at Tri State Nissan for years. He is the essence of professionalism, congeniality and practical knowledge. Kevin anticipates the needs of each of our vehicles and remember years. He is the essence of professionalism, congeniality and practical knowledge. Kevin anticipates the needs of each of our vehicles and remembers the service histories of each of them. Whether nearly antique or nearly brand new, Kevin looks after each of our four vehicles as conscientiously as he looks after each of us. In a time when so few things in life have been certain, the maintenance and servicing of our cars, SUV and truck have not added one iota of consternation to our distracted lives. We credit Kevin for this major benefit of our association with Tri State Nissan. More

Report | Print

Purchasing our auto from Mike Brown at Tri State Nissan was the best possible experience. No pressure, very knowledgeable and quick. We highly recommend you make this your first stop for your Nissan. The was the best possible experience. No pressure, very knowledgeable and quick. We highly recommend you make this your first stop for your Nissan. The entire staff was very helpful. More

Report | Print

The service is outstanding! My vehicle was very promptly taken in. The service advisor came out to fully explain all recommendations providing a price quote before any work was performed. taken in. The service advisor came out to fully explain all recommendations providing a price quote before any work was performed. More

Report | Print

My service was completed in the quoted time and I would say they went above and beyond. I am very pleased. Kevin showed great customer service. say they went above and beyond. I am very pleased. Kevin showed great customer service. More

Report | Print

Will be coming to have service done on my vehicle every time I need it. Excellent service and friendly staff. Your one stop shop for great deals. time I need it. Excellent service and friendly staff. Your one stop shop for great deals. More

Report | Print

I went in for an oil change and despite a power outage they had earlier they took me right in and were quick and very friendly. they had earlier they took me right in and were quick and very friendly. More

Report | Print