Dealer Reviews

Cars for Sale

Write a Review

Dealer Log In

Write a Review

Kevin Roberts

Overview Reviews (390) Inventory (385)

Contact Me

View All Employees

< View All Employees

Kevin Roberts

Kevin Roberts | Page 8

Finance Manager

Phillips Chrysler Jeep Dodge Ram

3440 S Pine Ave
Ocala, FL 34471

Contact Me

4.9

390 Reviews

Overview Reviews (390) Inventory (385)

Dealership Experience

14 yrs, 9 mos

Industry Experience

35 yrs

Languages Spoken

English

4.9

390 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Contact Kevin Roberts

Name

Email or Mobile Phone

Message

By clicking Send Message, you agree to receive automated texts to connect you to this dealership employee, to market and provide information, and to better serve you. Purchase is not required and you agree to our Terms of Use and Privacy Policy. Standard message and data rates may apply.

390 Reviews of Kevin Roberts

September 29, 2024

Dealership Rating

Employee Rating

Sold me a truck and torc converter went out and trans mission still making jumps. Poor service got the run around till the 3 of 3 went out. Then wanted me to pay for taking it to gmc which I was told to mission still making jumps. Poor service got the run around till the 3 of 3 went out. Then wanted me to pay for taking it to gmc which I was told to do by your service! Poor xxx service all around! Never will buy or give a good word on this dealer again. Straight up crook owner and all the people that work there!! More

by dustinmcduffey

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: John Cherry, Brian Baker, Dale Coleman, Jon Novak, Henry Cherry , Lou Deleo, Don Wulff, Whole service team sucks!

Report | Print

Oct 01, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Dustin, Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Gary Winkler Service Manager (352) 732-7577 ext 107

Oct 01, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

September 27, 2024

Dealership Rating

Employee Rating

Ken Wright was very good. Worked hard to make everything right. Would recommend him to anyone Worked hard to make everything right. Would recommend him to anyone More

by jenjen4271

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Dale Coleman , Ken Wright

Report | Print

Sep 27, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Jen, It's fantastic to hear that Ken provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Phillips Chrysler Jeep Dodge Ram! Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

September 25, 2024

Dealership Rating

Employee Rating

They actually care about their customers. They follow up if issues and make sure you understand what's happening They follow up if issues and make sure you understand what's happening More

by guymongello

Verified Customer

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Don Wulff

Report | Print

Sep 26, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Guy, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Phillips Chrysler Jeep Dodge Ram! Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

September 20, 2024

Dealership Rating

Employee Rating

My wife and I had a great experience during our purchase of the 2022 Jeep Wrangler. of the 2022 Jeep Wrangler. More

by walter.peterson2304

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Adrauth Perez , Don Wulff

Report | Print

Sep 21, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you, Walter, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and look forward to working with you again. Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

September 17, 2024

Dealership Rating

Employee Rating

Ken was the best person I’ve ever dealt with in the car industry. He was attentive and had answers for all the questions we asked. I would recommend Ken and Phillips Chrysler Jeep Dodge Ram to anyone. Grea industry. He was attentive and had answers for all the questions we asked. I would recommend Ken and Phillips Chrysler Jeep Dodge Ram to anyone. Great buying experience. More

by Bradberry84

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: John Cherry , Ken Wright, Don Wulff

Report | Print

Sep 18, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

It's fantastic to hear that Ken provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Phillips Chrysler Jeep Dodge Ram! Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

September 17, 2024

Dealership Rating

Employee Rating

We have been coming here for 3 years to have our service done Jeff has been fantastic as our service writer. We have lots of trust and faith in the dealership that’s why we purchased our truck there. Ken wa done Jeff has been fantastic as our service writer. We have lots of trust and faith in the dealership that’s why we purchased our truck there. Ken was fantastic not pushy at all and we had full trust in him excellent customer service and very friendly he even followed up a few times with us just to make sure we were happy very nice experience purchasing from this dealership very pleased and excellent customer service from all involved including Jeff from service 😊 More

by Dan

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ken Wright, Don Wulff

Report | Print

Sep 18, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Hello Dan: Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Phillips Chrysler Jeep Dodge Ram! Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

September 17, 2024

Dealership Rating

Employee Rating

I was treated extremely well and enjoyed my truck buying experience. Suzanna was extremely knowledgeable and I enjoyed working with her experience. Suzanna was extremely knowledgeable and I enjoyed working with her More

by don.burbrink

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Susanna Vann-Parrott, Don Wulff

Report | Print

Sep 18, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Don, and we are thrilled that you found your experience with Susanna to be a positive one. Please don't hesitate to reach out if you need anything else. Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

September 13, 2024

Dealership Rating

Employee Rating

They just tell you what you want to hear to get the sale. I was told I would get the extra key when the sales man talked to the previous owner to get it. Never received the key nor did they have one made for I was told I would get the extra key when the sales man talked to the previous owner to get it. Never received the key nor did they have one made for me. I’ve never bought a vehicle that came with one key from the dealer. Maybe I should have kept a key from my trade in!!! They happily gave me the number to their “ Key Guy”.so I can have him make one for me… skip this place!!! More

by CHERYLETAGLAMONTE

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: JD Davis, Brandon White , Don Wulff

Report | Print

Sep 16, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for providing this feedback, Cheryl, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

Sep 16, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

September 11, 2024

Dealership Rating

Employee Rating

This is the fourth vehicle that i have purchased from Sonny. Always a pleasure. He is down to earth and easy to work with. Sonny. Always a pleasure. He is down to earth and easy to work with. More

by Quincy Glover

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Sonny Wallace

Report | Print

Sep 11, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you, Quincy, for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Phillips Chrysler Jeep Dodge Ram are glad to have you as a customer. Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

September 06, 2024

Dealership Rating

Employee Rating

Dale Coleman and Thomas Bivins are Simply awesome. This is my 5th car from Phillips Chrysler Jeep Dodge. I Love the Dealership. This is my 5th car from Phillips Chrysler Jeep Dodge. I Love the Dealership. More

by Richard01

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Thomas Bivins

Report | Print

Sep 06, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for your business and this review, Richard. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

Dealership Inventory (385 Vehicles)

2024 Hyundai Venue | used

$17,000

2024 Hyundai Venue

used

White exterior

CVT

Front-wheel Drive

$17,000

View Vehicle Details

View Details

2026 Ram 1500 | new

$55,490

2026 Ram 1500

new

Blue Metallic exterior

Automatic

Four-wheel Drive

$55,490

View Vehicle Details

View Details

2026 Jeep Grand Wagoneer | new

$66,002

2026 Jeep Grand Wagoneer

new

Silver Zynith exterior

Automatic

Four-wheel Drive

$66,002

View Vehicle Details

View Details

2026 Jeep Grand Wagoneer L | new

$103,225

2026 Jeep Grand Wagoneer L

new

Bright White Clearcoat exterior

4WD

$103,225

View Vehicle Details

View Details

2026 Ram 3500 | new

$84,667

2026 Ram 3500

new

Bright White Clearcoat exterior

Automatic

Four-wheel Drive

$84,667

View Vehicle Details

View Details

2026 Ram 1500 | new

$54,718

2026 Ram 1500

new

Bright White Clearcoat exterior

Automatic

Four-wheel Drive

$54,718

View Vehicle Details

View Details

View All Inventory