Kevin Rodriguez
Kevin Rodriguez at Zeigler Nissan of Orland Park

Kevin Rodriguez | Page 21

Service Advisor

Zeigler Nissan of Orland Park

8550 W 159th Street
Orland Park, IL 60462

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4.9
305 Reviews
4.9

305 Reviews

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305 Reviews of Kevin Rodriguez

April 04, 2024

Dealership Rating
Employee Rating

Kevin was very professional, courteous and knowledgeable. He informed me of a recall and took care of the issue during my visit. I was so pleased with my service and the facility that I recommended Kevin and More

by MZKAYY1934
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 23, 2024

Zeigler Nissan of Orland Park responded

Thank you for sharing your positive experience with us! We truly appreciate your recommendation of Kevin and our facility to your family member and friend. Word-of-mouth referrals like yours mean a lot to us, and we're grateful for your support. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out. We appreciate your business and look forward to serving you, your family, and your friends in the future. Best Wishes, Nissan Of Orland Park

April 01, 2024

Dealership Rating
Employee Rating

Experience was great. Phone service not so much. Could not understand person who initially answered main number. More

by KEYATES1
Recommend Dealer
Yes
May 23, 2024

Zeigler Nissan of Orland Park responded

Thank you for sharing your feedback with us. We're glad to hear that your overall experience was great, but we apologize for any inconvenience you encountered with you initial phone call. Ensuring clear and effective communication is important to us, and we'll take your feedback seriously to improve our phone service. If you have any further concerns or if there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your business and the opportunity to serve you. Best Wishes, Nissan Of Orland Park

March 30, 2024

Dealership Rating
Employee Rating

Great customer service! They are very accommodating of my wait time. Always in and out! More

by Monika
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Ortiz, Austin Polcyn, Adam Abdallah, David Vargas , Sean Galvin, Grant Wright

May 17, 2024

Zeigler Nissan of Orland Park responded

Thank you for your positive feedback! We're delighted to hear that you've had a great experience with our customer service team and that we've been able to accommodate your wait time effectively. Ensuring that our customers have a smooth and efficient experience is important to us, and we're glad to hear that you're always in and out quickly. If you ever need further assistance or have any questions, please don't hesitate to reach out. Best Wishes, Nissan Of Orland Park

March 30, 2024

Dealership Rating
Employee Rating

Kevin and the Service department have exceeded my expectations and every time I take my car in for service, it just gets better and better! I’m treated like family, known by name and informed every s More

by Rom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 17, 2024

Zeigler Nissan of Orland Park responded

Thank you so much for your heartfelt feedback! We're absolutely thrilled to hear that Kevin and our Service department have consistently exceeded your expectations and provided you with exceptional service. Treating our customers like family and ensuring they feel informed and valued is a top priority for us, and we're delighted that you've experienced just that. Your trust and loyalty mean the world to us, and we're grateful for the opportunity to serve you. If you ever need further assistance or have any questions, please don't hesitate to reach out. Best Wishes, Nissan Of Orland Park

March 29, 2024

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Employee Rating

Kevin Is a great. he is always there to answer any question and to give you the best service at Zeigler More

by LDVALDES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Ortiz

May 17, 2024

Zeigler Nissan of Orland Park responded

Thank you for your kind words! We're delighted to hear that Kevin consistently provides you with great service and is always available to answer your questions. Ensuring that our customers receive the best service possible is our top priority, and we're glad Kevin has been able to meet your expectations. We'll be sure to pass along your appreciation to him. If you ever need further assistance or have any questions, please don't hesitate to reach out. Best Wishes, Nissan Of Orland Park

March 28, 2024

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Kevin is the best! He is quick to get back to you on issues and had my car ready quickly. More

by KELLYANNSMITHRPSGT
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
May 17, 2024

Zeigler Nissan of Orland Park responded

Thank you for your feedback! We're thrilled to hear that Kevin provided you with excellent service and was quick to address any issues you had with your car. Ensuring prompt and efficient service is important to us, and we're glad Kevin was able to meet your expectations. We'll be sure to pass along your appreciation to him. If you ever need further assistance or have any questions, please don't hesitate to reach out. Best Wishes, Nissan Of Orland Park

March 28, 2024

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Employee Rating

Wonderful service. Kevin was very considerate due to the amount of time necessary to complete the services necessary. More

by JACKIEFANIEL
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Sean Galvin

May 17, 2024

Zeigler Nissan of Orland Park responded

Thank you for your kind words! We're delighted to hear that you had a wonderful service experience with us and that Kevin provided considerate assistance during your visit. Ensuring that our customers are comfortable and well-informed about the services being performed is important to us. We'll be sure to pass along your appreciation to Kevin. If you ever need further assistance or have any questions, please don't hesitate to reach out. Best Wishes, Nissan Of Orland Park

March 26, 2024

Dealership Rating
Employee Rating

When I arrived for service, my vehicle was taken in right away by my service advisor Kevin. Kevin informed me that there should not be a long wait for my oil change. Kevin also informed me that I should alwa More

by KEVIN VANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Galvin

May 17, 2024

Zeigler Nissan of Orland Park responded

Thank you for sharing your experience with us! We're delighted to hear that Kevin provided you with excellent service during your visit. Ensuring prompt attention to your vehicle and providing valuable advice on maintenance are top priorities for us, and we're glad Kevin was able to fulfill these expectations. We'll be sure to pass along your appreciation to Kevin. If you ever need further assistance or have any questions, please don't hesitate to reach out. Best Wishes, Nissan Of Orland Park

March 25, 2024

Dealership Rating
Employee Rating

Kevin is the absolute best in the business. When is at he genuinely cares about his Nissan customers- HE GENUINELY CARES ABOUT HIS NISSAN CUSTOMERS! Kevin not only knows his stuff, but he is pa More

by DTARKOWSKI96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 17, 2024

Zeigler Nissan of Orland Park responded

Thank you so much for your wonderful feedback! We're delighted to hear that Kevin goes above and beyond to provide exceptional service and genuinely cares about his customers. It's fantastic to know that his passion, knowledge, and kindness make such a positive impact on your experience. We'll be sure to pass along your kind words to Kevin, and we appreciate you taking the time to recognize his efforts. If you ever need further assistance or have any questions, please don't hesitate to reach out. Best Wishes, Nissan Of Orland Park

March 24, 2024

Dealership Rating
Employee Rating

There was a disconnect in communication that lowered my expectations a bit; but overall I prefer this shop of the 3 I go to(Joliet/Aurora) More

by LDCP491
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 17, 2024

Zeigler Nissan of Orland Park responded

Thank you for sharing your feedback with us. We apologize for any disconnect in communication that may have lowered your expectations. Your satisfaction is important to us, and we appreciate your continued preference for our shop despite this issue. We will address the communication disconnect internally to ensure a better experience for you in the future. If there's anything specific we can do to improve your experience or if you have any further feedback, please don't hesitate to reach out to us directly. Best Wishes, Nissan Of Orland Park

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