Kevin Rossi

Very responsive and car was delivered back to me on time. Also a loaner car was available Also a loaner car was available More

by PEGGYJAKACKI Verified Customer Verified Customer

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Service group was very cordial and accommodating for our emergency visit, from the greeter to the service advisor emergency visit, from the greeter to the service advisor More

by CARMENCPA Verified Customer Verified Customer

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This is my fourth Mercedes and Kevin is top notch. He has been my service advisor for 17 years and he is one important reason why I continue with that dealership!! He has been my service advisor for 17 years and he is one important reason why I continue with that dealership!! More

by CHAMPION3389 Verified Customer Verified Customer

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everything was beautifully done I only wished it didn’t rain so soon after it looked sooooo beautiful didn’t rain so soon after it looked sooooo beautiful More

by PHYLSCHWAR Verified Customer Verified Customer

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Great customer service and always available when we really need them. Thorough communication and always listen to our concerns. really need them. Thorough communication and always listen to our concerns. More

by CHIROKID Verified Customer Verified Customer

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Excellent customer service. I was treated with the utmost respect and kindness. My car was done within the estimated time. I will definitely be using them for my next service v I was treated with the utmost respect and kindness. My car was done within the estimated time. I will definitely be using them for my next service visit. More

by LAMASCHIQUITA63 Verified Customer Verified Customer

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Kevin was up front an straight forward about what the vehicle needed when it was in for service and the issues with the vehicle were promptly addressed vehicle needed when it was in for service and the issues with the vehicle were promptly addressed More

by ECIENKI Verified Customer Verified Customer

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Kevin Rossi and Kelvin Do are the best service advisors in the business. I have been a customer for decades and travel more than 60 miles to this dealership for service as they are far superior to dealers in the business. I have been a customer for decades and travel more than 60 miles to this dealership for service as they are far superior to dealerships much closer to me. More

by JMREIFF Verified Customer Verified Customer

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Service department did not do properly work and broke other part during fixing and it 2 weeks to get part to fixed, they can't do proper job first time and I'm still not happy the work they did other part during fixing and it 2 weeks to get part to fixed, they can't do proper job first time and I'm still not happy the work they did More

by magandhi Verified Customer Verified Customer

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Great service for my convertible and the video that arrived on the next day walking me through the work performed was incredible. Great customer service - Thank you so much!! arrived on the next day walking me through the work performed was incredible. Great customer service - Thank you so much!! More

by LSAULLSMITH Verified Customer Verified Customer

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